True Fortune Casino Review

As a relatively new casino, we must admit that there are not many promotions available. However, the casino knows how to greet its new recruits by surprising them with a hefty Welcome Bonus. The sign-up offer can get you up to $2,000. The minimum deposit to qualify for this promotion is $25. Before cashing out, players must wager the total of the bonus and the deposit 35x.

To ensure fair play, the casino caps the maximum bet at $5 while clearing the playthrough. It is important to mention that players may use the bonus funds only on slots, keno, and scratch cards from the sign-up promotion. All variations of table and card games, video poker, and progressive jackpots are excluded from this offer.

According to the casino’s Terms & Conditions, players have 30 days to meet the wagering requirements tied to the bonus. Players from Sweden and Denmark have 60 days to complete the rollover. Please note that residents of the following countries are not allowed to claim deposit bonuses offered at True Fortune Casino: Bulgaria, Costa Rica, Georgia, Latvia, Russia, the UK, Canada, Israel, and Ukraine.

This promotion can be claimed only once by new registrants of the casino. Players who want a head start are advised to take advantage of this offer, which comes with a generous match percentage of 200%. Remember, the promotion must be claimed before making the first deposit.

If table games are more up your alley, the casino has tailored a special bonus on your first deposit that is intended for playing all variations of table games offered at True Fortune Casino. The promotion states that players can claim 100% Cashback Insurance on their first deposit, provided they deposit at least $25.

We contacted the customer support department and learned that this promotion has a 1x playthrough. This means that if you lose the entire amount of your first deposit, the casino will fully reimburse it, and you will need to wager it just once before withdrawing. To claim the bonus, players must contact the customer support agents via Live Chat after they lose the full amount of their first deposit.

The loyalty scheme is another reason to spend more time at the site. For every $1 you wager at True Fortune, you earn 1 comp point. When you collect 100,000 comp points, you can convert them into $100. In other words, you need to wager at least $100,000 to receive $100 from the casino. To withdraw the funds received from the loyalty scheme, players must wager them at least once.

Despite the limited number of bonus incentives, the available offers are quite generous, as you can see from the Welcome Bonus. The loyalty scheme is not the most lucrative, but we appreciate that the casino team rewards its loyal fans, especially since many competitors provide no perks for existing customers.

To provide you with a fun-filled casino experience right at home, the operator has partnered with well-established and innovative software providers, namely Betsoft, Saucify, and Rival Gaming. Unlike many web-based casinos that collaborate with dozens of suppliers, True Fortune Casino has chosen a different approach.

This explains the modest assortment of games offered at the site, but we highly value their quality. Below, we say a few words about the brands that power the casino’s gaming library.

Undoubtedly, casino enthusiasts have come across a product developed by Betsoft at least once during their gambling escapades. The company’s history dates back to 1999 and it is renowned for its remarkable collection of slots. Betsoft’s games feature some of the most sought-after animations. The provider holds licenses issued in Malta, Romania, and Curacao.

Although Saucify is not among the best-known brands, the supplier adds an innovative touch to its games. For that reason, a growing number of casino operators are eyeing the opportunity to partner with this company, which is licensed by the Government of Curacao.

Established in 2006, Rival Gaming has become a premier software supplier boasting an abundant gaming portfolio and impressive product quality. The developer offers its games under a license issued by the Curacao Gaming Control Board. We should mention that Rival Gaming is the main provider of games offered at True Fortune Casino.

Having all this in mind, we can conclude that, despite the narrow selection of games, True Fortune focuses on quality. Moreover, most of the games perform great on mobile devices running iOS or Android.

The payment methods at True Fortune Casino are certainly not diverse, with four options for deposits and only two for withdrawals. The casino accepts credit/debit cards from Visa, Mastercard, and Maestro for deposits. Bitcoin is also available and is among the best options because it supports both deposits and withdrawals while ensuring safety and anonymity.

The minimum amount you can deposit is $25, and payments are processed instantly. A 3% processing fee applies to all deposits. Accepted currencies include USD, EUR, AUD, and ZAR.

Withdrawal methods are limited to Bitcoin and Wire Transfer. The minimum amount players can cash out is $100. In our opinion, this limit is high compared to other operators, many of which start at $10.

The maximum withdrawal depends on your deposit. If your last deposit does not exceed $249, the maximum cashout is 10x that deposit, or no more than $2,490 per transaction. If your deposit is $250 or more, the operator imposes no limits.

It is important to note that withdrawals are free of charges, but the casino is not responsible for any fees applied by the payment service provider.

Players are required to verify their accounts before requesting their first withdrawal. This standard procedure involves providing a copy of an ID or passport, a recent utility bill, a copy of the credit/debit card used for the deposit (only the first four and last four digits should be visible), and a signed Card Authorization Form (CAF) available on the casino’s website.

As for the pending time, we were quite surprised to find that it might reach up to 18 days. We consider this a major drawback because most operators offer significantly shorter pending periods. The customer support department informed us that it might take less time to process a withdrawal request, but if you are cashing out for the first time, be prepared to wait.

The casino is designed in a mobile-compatible way, meaning you can play any game you wish on your portable device. The games perform well, so you are unlikely to face issues running the website on any relatively modern mobile device. The layout of the casino’s mobile version is minimalistic and well organized. Navigating through True Fortune Casino, even via a touchscreen device, is a cinch.

All the important information and the games are neatly sorted into categories. The instant-play app aims to replicate the desktop experience. On a positive note, the games load quickly and adapt well to different screen sizes. On-the-go players will be delighted to learn that the majority of the games are mobile-friendly.

The filtering system will help you find the types of games you want to play in a snap. The clarity and sharpness of the graphics are remarkable. In addition, players can adjust game settings, such as sound volume and game speed.

The main menu button is located in the upper right corner of the screen and will guide you to promotions, banking methods, and customer support. To the left of the main menu button, you will find the option to change the language settings. You can choose from English, French, German, Spanish, or Italian.

If you scroll down, you will see the Terms & Conditions section at the bottom of the site. If you decide to sign up at True Fortune Casino and log in via your PC or mobile device, the casino will allow you to play for fun or for real money. Should you choose the fun mode first, you can switch to real-money play at any time.

At the time of writing, True Fortune Casino does not offer a dedicated app. However, this is not essential, as the casino’s instant-play platform performs excellently on any portable device.

When looking for a virtual casino, players want to be sure they will get a fair deal. To that end, we thoroughly checked True Fortune Casino’s Terms & Conditions and found no hidden catches; everything appears to be in line with industry standards.

We would like to point out that the casino operates under a license issued by the Curacao eGaming Authority. The license number is provided so players can conduct further research if they wish. Unfortunately, we could not find information regarding the owner of the casino. It is important to mention that players from certain jurisdictions, such as the Netherlands, Russia, and Hungary, are not allowed to open an account.

As an interactive casino that abides by the law, the site offers a responsible gaming section to help players cope with the addictive nature of gambling. True Fortune Casino allows vulnerable players to exclude themselves for a specific period or set deposit limits.

In this section, players are also provided with links to reputable organizations that can assist them in overcoming gambling problems. The casino operator is dedicated to preventing minors under 18 from participating in any gambling activities offered on the site. Finally, True Fortune Casino employs a 128-bit SSL encryption system to protect users’ sensitive information.

True Fortune Casino offers three communication options to suit all customers. The support department can be reached via Live Chat, email, or phone. Players may contact the representatives whenever needed, as the agents are available around the clock.

The great news for French and Spanish speakers is that the casino offers special telephone lines for them. Players from Spain can dial (+34) 91 290 1420, and the number for French players is (+33) (0)1 789 00368. All other players can reach the support team by dialing (+1) 718 732 0154.

You can also use the Live Chat facility located in the upper right corner. Once you click on it, type your message and an agent will respond in no time. We tested the Live Chat option and were left with a good impression.

The third option is to send an email to support@true-fortune.com. We recommend this channel only if your inquiry is not urgent, as responses may take a couple of hours. For financial issues, players should contact the casino’s financial department at documents@true-fortune.com.

There is also a helpful FAQ page covering topics such as promotions, banking, and technical questions. We advise you to review it, as it may already have the answers you need. A link to the FAQ page is located at the bottom of the website.