|Casino Name||Big Dollar Casino|
|Languages||English, French, German, Italian|
|Currencies||USD, CAD, EUR, SEK, DKK, NOK|
Phone Support: 1 888 777 0203
|Welcome Bonus||100% up to $500|
|Bonus Terms||New customers only. Min deposit $20. Wagering requirement 60x bonus value. Wagering contributions apply. Full T&Cs and withdrawal limitations apply.|
|Mobile Software||iOS, Android|
|Withdrawal Time||Wire Transfers: 5-7 business days Courier Check: 5-7 business days Credit Card: 5-7 business days|
|Withdrawal Limit||Hi Roller: $2,000 per week VIP Tier / Big Shot: $5,000 per week MVP Tier: $10,000 per week|
|Deposit Options||Visa, MasterCard, American Express, Bitcoin|
|Withdrawal Methods||Wire Transfer, Courier Check (where available), Credit Cards|
Big Dollar Casino has been part of the iGaming scene for quite a while, being established back in 2006. After more than a decade of operation, this online casino brand has reached new peaks in popularity stands as one of the longest-lasting websites of its kind. Big Dollar Casino is owned by Genesys Technology N.V., a company based in Curacao and regulated by the local authorities.
At Big Dollar Casino, customers are treated to a great selection of slots, table games and more. The entire experience is supplemented by worthwhile promotions, which can give you a serious boost to your bankroll. Bankroll management is also quite easy thanks to the several banking methods supported by the casino. In this review, we will take a look at all of these features and more, giving you our honest feedback on Big Dollar Casino.
Bonuses and Promotions
Of course, what is the iGaming experience without a good bonus? As it happens, Big Dollar Casino offers customers a variety of promotions, which you will surely be interested in. Bonuses are a great way to get your foot in the door and to start off your online casino advantage with a boost. There are different types of promotions featured at Big Dollar Casino and each offers something unique. Below, we mention two of the most important promotions that you will get to take part in.
As soon as you join Big Dollar Casino, you will have the opportunity to claim a lucrative Welcome Bonus, which will enhance your experience and add a good chunk of cash in your balance. More specifically, this promotion includes a 100% match bonus up to $500 on your first deposit, effectively giving you double the money to play with. The minimum deposit required to take part in this promotion is $20.
Naturally, before you can actually withdraw this money, there are certain conditions that you have to fulfil. To begin with, this includes a wagering requirement in the amount of 60 times the value of the bonus. Therefore, if you claim the full $500, you will have to wager $20,000 before you are allowed to cash it in. However, before you start the wagering process, you should be aware of certain rules tied to it. For one, only slots, scratchcard and keno bets are counted for their full 100% value. Video poker wagers are only worth 10% for the purposes of the requirement, whereas blackjack and craps bets will contribute 5%.
Of course, any good online casino needs an excellent loyalty program to reward its customers. This is where the Executive VIP Program comes into play. For every bet that you place, you earn loyalty points and your account will increase in standing with the casino. Once you reach a certain level, you will get to take home certain rewards, including but not limited to, free spins, bonuses and cash prizes. There is much more to the program, however, such as the $10,000 Cash Vault event that takes place every Wednesday and more. Those who join Big Dollar Casino are certainly in for a treat.
As is usually the case in the online casino scene, Big Dollar Casino does not develop its own unique games. Instead, the operator works with a studio dedicated to the creation of online casino software and titles. In the case of Big Dollar Casino, this happens to be Saucify, also known as BetOnSoft in some circles.
This software provider offers a full selection of virtual casino games, giving you the opportunity to try our hundreds of different slots, table games, video poker and more. The Saucify gaming library is available on both desktop and mobile platforms, making it accessible to a large player base. Moreover, there is also quite a bit of diversity which means that you will never be bored. Slots are available in many different forms, while the table games and video poker titles are quite nice, as well. All in all, we can safely say that Saucify offers players a compelling gaming experience and you can have it at Big Dollar Casino.
Of course, before you can place a bet or claim a bonus, you first have to top up your casino balance. To this end, you can utilize several different transaction methods at Big Dollar Casino. Each deposit option gives you a distinct set of advantages and disadvantages, and it is up to you to choose which one to use. Additionally, Big Dollar Casino supports multiple currencies, including USD, CAD, EUR, SEK, DKK, and NOK.
Credit cards are one of the possible ways to fund your casino balance and Big Dollar supports the three most popular types out there – Visa, American Express, and MasterCard. With either one, you will be able to instantly deposit to your bankroll. There is no downtime and you can immediately start placing bets.
Alternatively, you may also use Bitcoin to top up your balance. This payment method is somewhat different than traditional banking solutions since it is completely separate from any banking institution. With Bitcoin, you will be able to issue payments to the casino which can process within 5 minutes. You should take note that the price of Bitcoin can vary drastically from day to day.
As for withdrawals, there are several methods at your disposal. Wire Transfers are always a great way to cash in your balance, though it can take some time for the transaction to clear. More specifically, between 5 and 7 business days, though the payment completely free of charge. Alternatively, you may also resort to Courier Checks – where available – for which you will be charged $30.00. Finally, there is also the option to have the money sent to your card, which comes with a fee of $15.00 per withdrawal.
The amount that you can withdraw will depend on your standing with the casino. The default withdrawal is $2,000 per week. As soon as you reach the VIP tier or Big Shot, you will have the opportunity to cash in up to $5,000 per week. Those who achieve MVP standing will be allowed to withdraw up to $10,000 on a weekly basis. In all situations, the minimum withdrawal limit is $100.
Deposit $20 Now and Get up to $500
Mobile gaming has become an inseparable part of the online casino experience and no gambling website can go without a proper mobile version. The same is true for Big Dollar Casino and it is prepared to accommodate any and all mobile players. The mobile version of Big Dollar Casino is accessible from just about any smartphone or tablet with a stable Internet connection.
You will not be required to download any additional software and can simply load the casino website within your mobile browser. The casino will open in your browser and you will get to enjoy the full experience going forward. You will have access to all the features of the desktop version, including bonuses and promotions, banking methods, customer support and, of course, the gaming library.
The mobile version of Big Dollar Casino includes most of the titles featured in its desktop counterpart. The games can run directly within the window of your mobile browser much like they do on the desktop version. Moreover, the titles have been altered so that their interfaces are usable on the smaller form factor. You will have no issues gaming on your smartphone or tablet, allowing you to thoroughly enjoy Big Dollar Casino while on the go.
At Big Dollar Casino, you will have the opportunity to play a good variety of casino games. This online casino is host to a variety of fan-favorite genres, more specifically, slots, table games and video poker. Each game type has multiple titles for you to enjoy, meaning that you will always have something new to try out. Accessing the gaming library can happen in two different ways. You can do things the old-fashioned way and download the dedicated casino client. Alternatively, you may also utilize the instant play interface within your browser. Either way is legitimate and will provide you mostly the same experience.
Play Over 250 Exciting Casino Games
When you first open the gaming library, you will immediately notice that the slots selection is much larger than the others. In fact, there are more slot titles than all other games combined. As a result, you will have hundreds of titles to choose from and you will always be able to pick another one if you feel like it. Based on the large number of games, it is not difficult to imagine that there is also great diversity between them.
Once you look over the various slots titles, you will immediately notice that each game has its own theme and aesthetic. This makes each title unique in its own way, offering a different experience and appealing to different types of players. Moreover, there is also a lot of diversity in terms of gameplay, as well. You will get to play slots with as little as 5 paylines or such that feature 50 or more. Similarly, the betting limits will also vary drastically between games, with some allowing you to play for as little as $0.05 per spin, whereas others will give you the opportunity to wager hundreds. Basically, whatever you want, you will find and if you are ever tired of any particular game, there are hundreds more to choose from.
As for specific titles, there are great options to choose from. Among the more interesting games, we find Dr Jekyll & Mr Hyde, Blood Eternal, Golden Gorilla, Fire and Steel, Alkemor’s Tower, 7 Chakras, Horn of Plenty and more. Of course, you should also not ignore the classic slots, inspired by the games of old, namely, titles such as Magnificent 7s, Diamond Dare, Minted Sevens and more.
The table games library will likely intrigue you, as well. Big Dollar Casino features a decent range of table game genres that you will no doubt want to try your luck on. The roulette selection includes the major variations and not much more. By this, we mean that you will be able to play European and American Roulette, which come with a 37-pocket and 38-pocket wheels, respectively. Of course, you should play the European variations, since that game provides objectively better odds than its American counterpart. Outside of these two, there are few others that you can bet on.
As far as blackjack is concerned, there are several titles that you may find compelling. More specifically, European Blackjack and Vegas Strip Blackjack are the ones that you will want to place your bet on. Both offer excellent gameplay and the high RTP values mean that you will have the fairest gaming experience possible.
Of course, Big Dollar Casino also offers other table game varieties, though in much lesser quantities. For instance, you will get to play Baccarat and Punto Banco, while fans of casino poker will have games such as 3 Card Poker and others.
The video poker selection at Big Dollar Casino will interest any avid fan of the genre. It includes some of the most popular variations in the iGaming industry, which we are sure that you will appreciate. Of course, you will have the opportunity to play Jacks or Better and Deuces Wilds, along with other classics of the genre, such as Joker Poker. Of course, you can also try your luck on other excellent variations, namely, Bonus Poker Deluxe, Deuces and Joker Poker, Triple Double Bonus Poker and more. We should also shine some light on the fact that several of these titles are available in the multi-hand format, where you can play with 10 or 50 hands at the same time.
Licensing and Regulations
In the iGaming industry, licensing is paramount. Knowing that the online casino you frequent is regulated by a trusted government entity is vital for your experience. In the case of Big Dollar Casino, we find that the operator behind it is licensed by the Government of Curacao. A Curacao license is one of the most popular in the iGaming scene outside of Europen ones and hundreds of gambling websites strive to earn one.
This license indicates that Big Dollar Casino has passed through all tests and has submitted its RNG systems for verification. As a result, we can be sure that the casino produces truly random outcomes to its games. This means that you can have a fair gaming experience, where your luck is the sole deciding factor between a win and a loss. This is ultimately what you are looking for in an online casino. Additionally, based on the license, we can also conclude that Big Dollar Casino has the capacity to store and handle any sensitive information, such as banking details and your identity information. Of course, this is vital since you will be required to submit this data at some point during the experience.
When you play at any online casino, you need to be sure that there is competent customer service for you to contact should something go wrong. Knowing that someone has your back will allow you to relax and enjoy your gaming sessions in peace. At Big Dollar Casino, you will certainly enjoy the benefit of qualified and friendly support staff.
You have several means of contacting the agents when the need arises. Your best option is undoubtedly live chat. This system allows for instant communication and you will be able to chat with a casino representative in real-time. Moreover, it takes less than a minute to reach a support agent, making the whole process accessible and convenient.
Alternatively, you may also seek help via email. Send your complaints or questions to firstname.lastname@example.org. The support staff aim to respond to all enquiries within 24 hours, though it rarely takes as long as that. Finally, there is also the option to contact the support staff via phone. When you find yourself in need of assistance, feel free to dial 1 888 777 0203 and someone will be on the other side to fix things for you.
Customer support at Big Dollar Casino is available at all hours of the day, 365 days a year. Moreover, you can ask for help in English, French, German and Italian. If neither is your first language, the casino staff will still work to find a solution.
When all is said and done, Big Dollar Casino can certainly provide you with a great iGaming experience. The casino offers a good gaming library and we are certain that you will find plenty of games to enjoy. Should you also choose to play with a bonus, you will gain an excellent boost to your bankroll. While Big Dollar Casino does come up short in a few areas, these bad aspects pale in comparison to all the good features. All in all, we believe that you will be pleased with what Big Dollar Casino has to offer and can easily recommend it.
9 thoughts on “Big Dollar Casino Review”
July 9, 2021
I have deposited probably $40,000 at Big Dollar Casino over the last few years. I started having trouble with them about two months ago because the deposit confirmation descriptors that were emailed to me after making a deposit did not match up with the descriptors that posted to my credit card statement.
I emailed them four times asking for help getting this cleared up because I could never be sure whether the charges on my statement were fraudulent, or not. In the two months since the descriptor errors started happening, no one has responded to my emails asking for help. I suppose customer loyalty does not mean anything to Big Dollar Casino.
After two months of not receiving any responses to my emails, I decided to deposit with them again to see if the descriptors that were emailed to me matched the descriptors on my credit card. They did, so I decided to keep playing.
Now they are declining my deposits when I know the credit card I use with them has plenty of credit available. The deposit that I tried to make today was declined. I was told to “Please contact the help desk and quote transaction: 10903689.”
I tried contacting Chat, and as usual, I was told to leave a message because Chat was too busy to respond to my message. When I leave a message and ask for a call back, I have never received one.
If Big Dollar Casino does not want me as a customer, they could at least show me the courtesy of speaking with me after all of the money they have made off of me. They are very unprofessional and rude.
Will you please respond to me so that I know what is going on with my account? If you cannot help me, will you please refer me to where I can get help?
We are sorry to hear about your issue.
We have notified Big Dollar Casino team about your complaint and they should be in touch with you very soon.
Horrible customer service. I tried to cash out via Bitcoin. They told me to send my ID and to call. I have been calling for over a week, left multiple messages and cannot get through to identify myself so I can get my money. Then they send me an email saying they returned my money and I would have to make another Bitcoin deposit of at least $20 to cash out or do a wire transfer. Neither I can do because I can’t get ahold of anyone to verify my identity.
Big Dollar Casino has been my favorite online casino I am new to playing slots online due to my recent stroke due to covid19 I have nothing else to do. But I have made a withdraw twice now and both times ran into problems only receiving half of what I was expecting. The first time $2000 withdraw only got $1000 was told the max draw was a $1000 I accepted that so on the second withdraw of $2000 I decided to chat with customer service to make sure I could withdraw the total $2000 was told (upon checking yes ma’am there is no restrictions you can withdraw the total amount of $2000) so again after waiting forever wanting to say 3 weeks I receive $1000 so contacted support again and again was told the max draw was $1000. which shocked me because I chatted with their financial team a week ago to confirm the bitcoin deposit because I was under the impression it would deposit faster and it didn’t there were no concerns then or brought to my attention. They should at least put the $1000 back on my account to play on being the second time this has happened. Not happy
This casino is a scam, I deposited $30 on a bonus and had to play through $12,400.00 to start banking money. I reached $9,300.00 and went to withdraw my money but the after 2 days of pending the casino said because of my bonus I can only cash out $1,000.00 and forfeited the remaining $8,300.00. I was given no notice I talked to 3 different people from customer service and was told there was a $1,000.00 $5,000.00 and $8,000.00. Everybody gave me a different answer. I met the requirements of the bonus yet the casino took $8300.00 from and gave me no notice and 3 different answers. Do not bet here I am not the first person that have done this to. I believe it could be the 3 party that handles the money could be ripping people off.
Worst odds of winning ever 590.00 bucks no free spins or bonuses. Fixed rigged with algorithm. I’ve tried several occasions best advice don’t go there find the worst real casino ever go there your odds are better
I was sent an ecard saying to pick a red envelope for Chinese new year contacted them like I was supposed to said I wanted number 11 next day someone else got it and 7500 cash was in it. Not right saved copies of e card and correspondence. Him any lawyers want to start civil suit fraud and deceiving the public. That’s a better bet
i been waiting on my withdrawal now for over 4 months every time i chat they end tha chat and when i call they put me on hold and hang up when i email them they barely respond lieing and not helping at all im a loyal player i got proof of every thing this is insane big dollar needs too be closed down i need my funds they also been taking money off my debit cards i. tha middle of tha night pure scams this casino is sad sad sad
this place is bad you need a lawyer to make a withdrawl. ive been playing on it for years trying to win the only withdrawl they honored i got shorted on and they made me pay the free spins i won to even get it THE AMOUNT I WON! there is real places that dont give you a bonus they sent in your email to claim from vip just to be wasting your time giving you credits that are not real why would they even do that dishonesty is noit cool when it comes to peoples time and money steer clear of this place if you ever expect to win anything