Casino Summary | |
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Casino Name | Pronto Casino |
Website | www.prontocasino.com |
Languages | English, Finnish, Swedish, Suomi |
Currencies | EUR, SEK |
Support |
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Deposit Bonuses | |
Welcome Bonus | None |
Software | Play ‘N Go, NetEnt, Red Tiger, Yggdrasil, Quickspin, Relax Gaming, Evolution Gaming, Hacksaw Gaming, Slingo, Nolimit City, Spearhead Studios, Push Gaming, Authentic Gaming, Red Rake Gaming, Green Jade, Big Time Gaming, Kalamba Gaming, NetEnt Live, RNG, Reel Play, STHLMGAMING, Plank Gaming, Max Win Gaming, Sapphire Gaming |
Minimum Deposit | 5 EUR |
License | Malta Gaming Authority |
Mobile Software | In-Browser compatibility with Android, iOS, Windows |
Withdrawal Time | Within 5 minutes |
Withdrawal Limit | 5,000 EUR weekly / 20,000 EUR monthly |
Deposit Options | Trustly |
Withdrawal Methods | Trustly |
Table Games | 36 |
Slots | 595 |
Video Poker | 3 |
Jackpot Games | 11 |
Having been founded in 2018, Pronto Casino, is a relatively new addition to the online gambling scene. As the latest casino to be opened by parent company Premier Gaming Limited, Pronto has pulled their experience to deliver a customer focused service.
Pronto Casino took an unorthodox approach to online gambling, the casino allows you to play for real money without creating an account. At the time of writing, there are also none of the usual welcome bonuses you would expect. Instead, you can visit the website, deposit a minimum of 5 EUR, and start playing. Or you can play the free versions of various titles before making the decision to deposit.
The no account approach fits perfectly with the lobby design. It is simple, clean, and easy to navigate. To access the navigation menu and game categories you simply click the icon in the top left corner. From there you can select your game type, each category page displays the titles on offer with large thumbnails.
If you’re looking for a specific title, you can use the search function in the top right. Clicking on the funnel icon also allows you to filter the games by provider. There are no bulky menus or pages upon pages of registration forms here. From design to functionality, you can tell that this casino was created with the customer experience in mind.
Bonuses and Promotions
Pronto Casino, currently, does not offer any welcome bonuses or promotions. Instead, it relies on a great, streamlined experience to attract and keep customers.
With that being said, the casino is not deadset against promotions. It currently has two active promotions, a weekend event, and jackpots from Red Tiger studio.
The Weekend Wilds promotion is a deposit bonus of 25% up to 250 EUR that is only available to customers who created an account. It is only applicable to deposits made during the promotion period, in this case Friday – Sunday, and is subject to a 35x deposit and bonus wagering requirement. The Weekend Wilds promotion is not available to players from Sweden. Something else to keep in mind is, bonus amounts must be used within 7 days or they will be forfeited.
All players have the chance to win an hourly, daily, or progressive jackpot from the provider Red Tiger. All you need to do is play a Rid Tiger title to be in with a chance to win up to 15,000 EUR.
Software Providers
Pronto Casino is a modern online casino that breaks tradition in allowing customers to play for real money without an account. Staying at the forefront of the best design practices is also a priority for the Pronto team. The website, and hosted games, were built using HTML5 to ensure that the casino is compatible with various operating systems and devices.
The clean and simple lobby design makes navigating the website a smooth and easy experience. The menu allows you to browse through the various categories effortlessly, and the search bar allows you to find specific titles as well as filter by provider.
Although it would be nice to have more filtering options, such as volatility, reels (3×3, 5×3, etc), to make the selection process, even more, user-friendly, the customer experience does not suffer greatly due to the lack of them.
You may have noticed that the number of software providers is lower than usual. Pronto Casino does not work with as many studios as other online casinos, instead, they provide a curated gambling experience.
Each of the providers listed is well-known in the industry, they all have reputations for crafting high-quality games that are fun and rewarding. So although you may not have an overwhelming choice of provider, you will have a choice between some of the best casino games on the market.
With top name providers, such as Play ‘N Go and Yggradsil, comes top-quality titles with superb graphics, engaging features, and rewarding gameplay. Pronto Casino’s catalog includes titles from the popular Rich Wilde series, the Wild Blood series, the Valley of the Gods series, and many more.
The catalog may be on the smaller side, but, as the games are provided by industry-leading studios, you’ll never be bored. Whether you are looking for the latest slots, table games, or live tables, Pronto Casino has you covered.
If Pronto Casino already sounds appealing, you can play the free and real money versions of the games without registering an account. The website supports four languages English, Finnish, Swedish, and Suomi.
Banking
The FAQ page includes a section that we love to see, deposit and withdrawal information. It is always a good sign when this information is easy to find, it shows that the casino operates in good faith and transparency.
Pronto Casino is an oddity as they only work with one payment service for both deposits and withdrawals, Trustly. This e-wallet service is supervised by the Swedish Financial Supervisory Authority and holds a European Payment Services Provider license. It allows customers to deposit or withdraw money from their Pronto Casino balance immediately, although there may be a processing period when transferring funds from Trustly to your bank account.
The minimum deposit requirement is surprisingly low, set at just 5 EUR with only cumulative deposits exceeding 2,000 EUR requiring an additional verification process. Withdrawals are another matter, you can withdraw up to a maximum of 5,000 EUR per week or 20,000 EUR per month. Be aware that withdrawals of 5,000 EUR or more also require you to complete a verification procedure.
Although the casino does not apply any fees to deposits or withdrawals, it does reserve the right to charge non-account holders an administrative fee for withdrawals that are equal to, or more than, the deposited amount.
Like many others, Pronto Casino will collect an administrative fee for accounts that are inactive. The casino defines inactive accounts as those that have seen no activity (log ins, deposits, withdrawals, etc) for more than 12 months. On the 13th month, the casino will apply a monthly charge of 5 EUR.
Account holders are informed 30 days before the first charge is applied so that the account can be reclaimed. However, it is possible to reclaim an inactive account within the first three months and have all inactive fees refunded. To do this, you should log in, contact the support team, and provide a valid reason as to why you couldn’t access the account.
If you find yourself spending more than you should, developing an addiction, or that your time on the casino is interfering with everyday life, Pronto Casino has tools and procedures in place to help. The support team can help put limits in place to restrict your spending, winnings, and losses.
Mobile Casino
To date, Pronto Casino does not have a standalone app, however, the website was built to be mobile-friendly.
The lobby, game pages, and games are all fully optimized for mobile devices, tablets, and desktop set-ups. The casino loads seamlessly in the browsers of all major operating systems, mirroring the desktop version. The lobby and game pages are responsive and load quickly with a strong internet connection, navigation is as simple as tapping on the page you wish to visit.
Pronto Casino’s mobile site uses the same game categories as the desktop version so you can still easily find your favorite titles. Most of the games open in fullscreen mode automatically, so you don’t need to fumble around looking for tiny buttons or options.
A great feature is that you can still play, for free or for real money, without registering an account when playing on a mobile device. The full catalog is available for mobile users to enjoy, this includes the slots, table games, and live casinos!
Due to its lightweight design, optimized pages, and being built with HTML5, Pronto Casino does not suffer any disadvantages for not offering a standalone app. The mobile lobby is just as smooth and easy to use as the desktop version.
Casino Games
With a smaller number of providers, Pronto Casino can only offer a smaller game catalog. As mentioned earlier, this is not a negative for the casino as it works with some of the best providers in the industry.
The games on offer are among the best of the best, whether it is graphics, gameplay, features, or payouts, each provider that works with Pronto Casino has several hit titles. Online slots make up the majority of the catalog but you will still find all of your favorite table games including blackjack and baccarat. If video poker or live tables are more your speed, you won’t be disappointed as both are also available.
Play Over 600 Exciting Casino Games
Slots
Slots make up the majority of Pronto Casino’s catalog and include the most recent releases as well as some of the most popular. Yggdrasil and Play’N Go are two of the most recognizable studios on the provider list, their slots are regularly found at the top of fans’ lists of favorites.
Fans of studios such as Kalamba Games will be pleased to find hit titles including Zombie Queen, Big Bounty Bill, Monkey God, and Maui Millions. Other noteworthy titles from other providers include the Rich Wilde series, and Jolly Roger 2.
You’ll find all sorts of themed slots in the catalog ranging from the Ancient Egyptians to rock bands like Twisted Sister, and everything in between. Sadly, you can’t filter by theme but the layout of the games lobby makes finding them straightforward.
Table Games
The Table Games category is the second largest catalog on Pronto Casino, here you’ll find all of your favorite versions of blackjack, roulette, and more.
It should be noted that there are live games mixed in with the video versions, but they are easy to spot. The most dominant game listed on this page is roulette, with several versions available to play.
There is both European and standard video roulette from Yggdrasil, Spearhead Studios, and Play ‘N Go available. The more exotic versions are reserved for the live casino.
If you prefer blackjack, don’t worry, Pronto Casino also has a few versions for you. Fans can find games including a single deck version, European blackjack, and classic blackjack. Similar to roulette, the more exotic varieties of blackjack can be found in the live casino.
If neither of those appeals to you, there is a selection of television game show inspired games. At the time of writing, there are two wheel spinning games from Play ‘N Go available, Super Wheel and Money Wheel.
Live Casino
The Live Casino section is where most online casinos come alive, and Pronto Casino is no different. Here, you won’t just find classic table games such as roulette, you’ll also find titles like Deal or No Deal and Live Monopoly.
With that being said, traditional casino games do make up the bulk of the live catalog. There are a number of different versions of each game, from an impressive number of providers including Evolution Gaming and NetEnt Live.
Roulette alone has more than 20 versions on offer, including lightning roulette, nightclub roulette, American roulette, and European roulette. Not to be outdone, there are almost as many blackjack tables on offer as well. The difference with the blackjack tables is that most are standard blackjack, but with betting and balance requirements.
Each provider offers a host of settings, including 3D graphics, live feeds from traditional casinos, chat features that allow you to talk to the other players and the dealer, and the ability to filter tables by betting requirements.
Video Poker
When it comes to video poker, the choices at Pronto Casino are limited. We only found two video poker titles, Casino Stud Poker and Casino Hold ‘em, both from Play ‘N Go.
Both titles only allow you to play one hand at a time and are similar in visual design. The 3D graphics and easy to grasp gameplay will appeal to video poker fans and new players alike.
Jackpot Games
The ‘Jackpots’ page is where you’ll find, unsurprisingly, all of the jackpot games. Currently, there are eleven games listed and each one has the latest jackpot total displayed on its thumbnail.
Jackpots range from almost 300 EUR up to almost 2,500,000 EUR and are updated regularly. The majority of games on this page are online slots from Yggdrasil and include titles such as Joker Millions and Holmes and the Stolen Stones.
There is also a ‘Daily Jackpots’ page where you will find information regarding the hourly, daily, and progressive jackpots from Red Tiger.
Licensing and Regulations
Pronto Casino is owned and operated by PremierGaming Limited, although it is still relatively new to the scene it has developed a trusted and recognized standing in the community.
Headquartered in Malta, PremierGaming Limited is licensed to operate under the Malta Gaming Authority. The privacy policy clearly states the information that is collected about you, how it is used, and who it is shared with.
Pronto Casino also has an entire section of the website dedicated to responsible gambling, how to recognize the signs of gambling addiction, and a host of tools and procedures that can be used to help you.
The restricted countries list is not as extensive as other online casinos, it includes:
Afghanistan, Algeria, Angola, Bahrain, Belgium, Bulgaria, China, Cuba, Denmark, Eritrea, Estonia, Ethiopia, France, Hong Kong, Indonesia, Iran, Iraq, Ireland, Italy, Kuwait, Libya, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, North Korea, Oman, Pakistan, Portugal, Qatar, Rwanda, Saudi Arabia, Sudan, Somalia, South Sudan, Singapore, Spain, Syria, Turkey, Tunisia, UAE, Yemen, United Kingdom, United States and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, North Mariana Islands, Puerto Rico and the Virgin Islands, Yemen.
Customer Support
There are two main ways of contacting the support team at Pronto Casino, Live Chat, and email.
Despite not being available 24/7, we found that the live chat is answered quickly. The customer support team is knowledgeable, polite, and eager to help or answer questions. Live chat is only available from 10:00AM to 00:00 CET, Monday-Friday, and from 10:00AM to 11:00PM CET on Saturday and Sunday.
We recommend emailing the support team for more in-depth issues you may face, and for requesting accounts limits or self-exclusion. This allows you to have written confirmation of anything agreed as well as an email thread that can be easily referenced.
Conclusion
Pronto Casino is one of the best choices for fans of online gambling in the countries where it is available. Everything about Pronto Casino was built with the customer in mind, the no registration gaming, simple and clean design, the use of only one payment service.
All of these elements combine into an end product that is a joy to use, both on mobile devices and desktop. The ability to play for real money without registering an account is an excellent strategy that we hope others will emulate. Some people may grumble about the lack of payment options, but keeping it limited to one trusted method is a great way to keep track of transactions and any issues are easily identified and resolved.
Despite its limited game catalog, Pronto Casino is one that we hope others will look at for inspiration and direction. The customer experience focused design and outlook is a welcome addition to the online casino community.