Pinnacle Casino Review

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$10 Minimum Deposit20% Cashback on Blackjack Every Wednesday
Casino Summary
Casino name: Pinnacle Casino
Website pinnacle.com
Languages English, German, French, Spanish, Italian, Portuguese, Swedish, Norwegian, Finnish, Czech, Polish, Russian, Japanese, Korean, Chinese, Hebrew
Currency USD, EUR, GBP, CAD, AUD, NZD, SEK, NOK, CZK, PLN, RUB, CNY, HKD, JPY, KRW, MXN, MYR, SGD, THB, and TWD
Support: Live Chat, Email: customerservice@pinnacle.com
Deposit Bonuses:
Blackjack Bonus 20% Cashback on Live Blackjack
Bonus Terms: 1. The maximum amount of the bonus is $50 and it can be credited only for losses of $15 or more on a min. 10 game rounds on NetEnt’s live blackjack games.

2. The cashback bonus is based on play every Wednesday from 00:00 EST to 23:59 EST. It is credited on Friday. Country restrictions apply.

Software 1X2gaming, Betsoft, Booming Games, Booongo, Endorphina, Genii, Habanero, iSoftBet, Leander Games, Magnet Gaming, Matchbook, Microgaming Quickfire, Netent, Playson, Pragmatic Play, Realistic, Redrake, Red Tiger Gaming, Spinomenal, Tom Horn, Yggdrasil, Multislot, BetGames TV, Ezugi, Evolution Gaming, Extreme Live Gaming
Min deposit $10; Min withdrawal: $10
License Curacao, Malta
Mobile software iOS, Android, Windows Phone, BlackBerry
Withdrawal time Ewallets 0-24 hours; Credit/Debit Cards 1-5 days; Bitcoin 1-3 days; Instant Banking 4-5 days; Wire Transfer 3-10 days
Withdrawal limit No limitations
Deposit Options Visa, Mastercard, ecoPayz, Bitcoin, Neteller, Skrill, WebMoney, QIWI Wallet, Neosurf, Paysafecard, Trustly, Sofort, Citadel, Multibanco, Instadebit, iDebit, E-cheque, OXXO, MuchBetter, Wire Transfer, Online Banking
Withdrawal Methods Visa, Mastercard, ecoPayz, Bitcoin, Neteller, Skrill, WebMoney, QIWI Wallet, Paysafecard, Trustly, Citadel, Instadebit, iDebit, E-cheque, MuchBetter, Wire Transfer, Online Banking
Table Casino Games 180
Slots 1158
Video Poker 81
Jackpot Games 24

Launched in 2004 by one the leading bookmakers on the Internet, Pinnacle Casino is among the largest and most reputable online casinos today with customers in over 100 countries. Its multi-lingual, instant-play platform hosts hundreds of online slots, card and table games, plenty of video poker titles, and a wonderful selection of live dealer games.

The online casino was introduced after Pinnacle Sports, as it was called back then, had already become a giant in the sports betting industry and had earned a reputation for offering the best odds on a huge variety of sports. Its Casino product grew and improved over the years and today, it offers a massive gaming collection thanks to its partnership with the Isle of Man based software developer MultiSlot. It manages to bring high-quality gaming content from industry leaders such as NetEnt, Betsoft, Evolution Gaming, Yggdrasil, and many more.

Supporting multiple languages, banking options, and currencies, Pinnacle Casino provides a truly international offering. It is fully licensed and complies with all security and fairness standards, while its average payouts are published on a regular basis.

Bonuses and Promotions

casino bonus imageSince Pinnacle is clearly focused on its sports betting and e-sports products, it does not have many casino bonuses. In fact, Pinnacle Casino does not even offer a sign-up bonus, which is a standard offering for the vast majority of web-based casinos. The lack of a welcome bonus is certainly a serious downside to what is otherwise a wonderful gaming platform. But is this really a flaw players should complain about?

In reality, every casino bonus comes with quite complex rules and requirements that are nearly impossible to fulfill. Deposit bonuses, in particular, almost always have a wagering requirement and in order to actually receive their bonus funds or the winnings generated from them, players need to bet a huge amount of money – 20 to 50 times the amount of their bonus. There are many other conditions that have to be met but this one is a good example of why casino players should be extremely careful when being offered bonuses or anything else that claims to be free.

Pinnacle Casino offers a single casino bonus, which is very different from the standard promotions and bonuses. This is the Blackjack Wednesday Promotion and it is available to all patrons of the casino, except for those residing in certain countries (we will list them below). The promotion gives a 20% cashback bonus on live blackjack games from NetEnt – no deposit is required, the bonus is calculated based on their live blackjack play every Wednesday from 00:00 EST to 23:59 EST.

To qualify for the cashback bonus, players need to have incurred a minimum loss of $15 in 10 gaming rounds or more. The maximum amount of this bonus is US$50 and is credited every Friday. Only bets on NetEnt’s live dealer blackjack games apply – Black Jack Standard VIP, Black Jack Common Draw, Black Jack Standard, Black Jack Common Draw VIP, and Black Jack Standard PRO. The best thing about this promotion is that there is no rollover required or any other limitation and players can immediately cash out their bonus.

However, players from the following countries are restricted from receiving the cashback bonus – Belgium, Bulgaria, Canada, the Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, and Spain.

Players who decide to sign up should be aware that Pinnacle Casino does not offer any other bonuses or promotions. The Sportsbook also has no bonuses or rebates for customers and instead, it focuses on offering better odds than its competitors. This long-term strategy may be successful for the operator and most sports bettors but for many casino players, it would be a certain drawback. Moreover, Pinnacle Casino has no comp program and loyal casino patrons will not be treated differently.

Software Providers

software variations imagePinnacle may be popular mostly for its Sports Betting section but the operator has also done a great job in creating sophisticated, well performing, and visually appealing eSports and Casino sections on its website. For its Casino product, Pinnacle relies on a wide variety of software developers to provide modern, interesting, and high-quality gaming content. It is available in-browser and players do not need to download any special software to load the games.

The casino lobby hosts a large number of slots and table games that run on the extremely popular Quickfire platform by Microgaming. This is one of the most experienced and reputable software developers in the online gambling industry – the Isle of Man-based gaming studio was the first one to launch an online casino back in 1994. Today, it has a massive portfolio of over 500 titles and is behind some of the largest progressive jackpots in the industry.

Players can also enjoy the latest releases and the best slots from the Swedish software provider NetEnt. It creates fun, innovative slots with tons of special features, large jackpots, and enhanced graphics and, of course, the best of them can be played for real money at Pinnacle Casino. Here, players have access to hit NetEnt titles such as Gonzo’s Quest, Starburst, Blood Suckers, and Dead or Alive II.

Many of the live dealer games are provided by NetEnt, as well, but the casino also offers live tables by one of the largest creators of live casino solutions for online operators, the London-based company Evolution Gaming. There are also many live dealer games by BetGames TV, Ezugi, and Extreme Live Gaming. But that is not all – Pinnacle Casino offers content from over twenty studios, including iSoftBet, Playson, Pragmatic Play, Betsoft, Yggdrasil, Endorphina, and Tom Horn.

In addition, the website has a separate section called Featured Casino. There, you can find the full collection of games by MultiSlot – nearly 80 slots, table games, and video poker variations. The Isle of Man-based company focuses on creating fun slots based on classic themes. Its games are quite unique and can be found at a small number of online casinos.

Banking

prepaid card casino deposit imageThe security and the convenience of payments remain among the most essential aspects of online gambling and Pinnacle Casino has provided its patrons with a wonderful range of safe and reliable payment methods and various currencies. Handling payments from over 100 countries around the world, it processes deposits and withdrawals in USD, EUR, GBP, CAD, AUD, NZD, SEK, NOK, CZK, PLN, RUB, CNY, HKD, JPY, KRW, MXN, MYR, SGD, THB, and TWD.

Deposits into the casino are instant and free of charge and start from $10, although the minimum amount that can be transferred via certain payment methods is higher. The maximum deposit amount varies between different payment processors – it is $5,000 per transaction via credit and debit cards and €500 for Sofort deposits.

Withdrawals, of course, take longer to process and the transaction limits also vary, depending on the payment method that is used. Still, the minimum amount of money that can be cashed out is $10, while the maximum withdrawal is $60,000 per transfer. Pinnacle Casino gives players one free withdrawal every month and for every subsequent withdrawal, it charges a fee of $15 per transaction. The fee may vary from $10 to $18 for certain payment processors.

Deposits can be made using different banking methods – Visa and Mastercard credit/debit cards, e-wallets such as Neteller, Skrill, ecoPayz, WebMoney, and QIWI Wallet, or prepaid cards and vouchers such as Paysafecard and Neosurf. The casino also accepts the popular Mexican invoice service OXXO, as well as several Canadian instant banking transfer services such as iDebit, Instadebit, and E-Cheque. Instant banking by Citadel, Trustly, Multibanco, and Sofort can also be used. Additional deposit methods include Wire Transfer, Bitcoin, the mobile app wallet MuchBetter, as well as local bank transfers for Korean and Brazilian players.

Some of these payment methods can also be used for withdrawals. Players can cash out their winnings via credit and debit cards, digital wallets, Bitcoin, bank transfer, Trustly, Instadebit, iDebit, E-Cheque, and more. The processing times for withdrawals vary considerably and while you can withdraw funds to your e-wallet within minutes, you may need to wait for up to 7 days for your withdrawal to appear in your bank account using traditional wire transfer.

Mobile Casino

mobile casino imageSoon after opening the gaming and betting platform on your computer, you will probably notice that Pinnacle focuses on functionality and effectiveness rather than design and pure looks. Indeed, the online casino does not really impress at first but it works perfectly – it is convenient and easy to use, which is, of course, extremely important. The operator has apparently kept the same approach when making its site compatible with mobile platforms, too.

Pinnacle Mobile Casino loads instantly in the browser of your mobile phone or tablet and just like the desktop version, it does not require any download. This web app is available to all iOS, Android, or Windows Phone devices and supports most mobile browsers such as Chrome, Opera, Opera Mini, and Safari. Once again, functionality is prioritized – great performance, fast loading times, and a simple layout for easy navigation. Despite the lack of a native app, the Pinnacle Mobile Casino is a great option for everyone who wants to play real-money casino games on the go.

The home screen lists all major gaming categories in the lobby, including Slots, Live Casino, Table Games, and Video Poker. However, the mobile collection of games is smaller than you would find on the desktop version of the site. Still, mobile users have access to over 650 titles from various software providers. Of course, they can also open the Sports Betting section on their phone or tablet where they will find hundreds of betting markets, futures and live bets, and e-sports.

The mobile design of the casino platform is simplistic, with large buttons and game icons, and with convenient menus that include important links to various sections of Pinnacle. Shortcuts to the payments, the promotions, and the Contact page among others can be found at the bottom of the web app. Players can follow the operator on Facebook or Twitter or open the Help section, where they will find a comprehensive FAQ (Frequently Asked Questions) page and a convenient Live Chat feature.

Casino Games

live casino experience imageAs we have mentioned above, Pinnacle Casino features two separate gaming sections, namely Casino and Featured Casino. The Casino page hosts over a 1,000 games across a wide variety of categories, including Slots, Table Games, Video Poker, Live Games, Progressive Jackpots, Famous Slots, and more. Over 20 different software providers are represented with some of their best and most important titles.

Players who choose the Featured Casino would be able to play more than 50 slots and a small number of table games and video poker by Multislot. However, none of these games are available in fun play mode without account registration.

Online Slots

slots rtp imagePinnacle Casino hosts hundreds of slots and thanks to its partnership with many different software development studios, players can enjoy a fantastic diversity of themes, types of slots, and even gameplay styles. The vast majority of games within this category are modern video slots with beautiful graphics and plenty of special features, bonus rounds, free spins, and many more. Some of them come with unusual reel structures, while others feature interesting wild symbols – wild reels, sticky wilds, expanding wilds, cascading reels, and many more.

The best slots are listed under the Famous Slots subcategory and players can enjoy hit titles such as Immortal Romance, Vikings Go Berzerk, Golden Fishtank, Jungle Jim – El Dorado, Mermaids Millions, Terminator II, and The Phantom of the Opera. As you can see, there is a wide range of themes, from adventure and mythology slots to fantasy themes and slots based on Hollywood movies. In fact, players will find dozens of games inspired by books, films and TV – Game of Thrones, 24, Jumanji, Highlander, Vikings, Jurassic World, Basic Instinct, Dr. Jekyll and Mr. Hyde, and more.

But there are many other high-quality online slots that can be accessed on Pinnacle Casino and some of them are Jack Hammer, Thunderstruck II, Great Rhino, Crystal Rift, Valley of the Gods, Finn and the Swirly Spin, Yak, Yeti and Roll, Jumbo Stampede, Forsaken Kingdom, Wolf Gold, Hot Safari, and Bonanza. In addition to the many video slots, the online casino has also added a small number of 3-reel slot games for those who prefer the classic one-armed bandits.

Table Games

blackjack money management imageMost online casinos focus strictly on slots and offer up to 50 or 60 card and table games but Pinnacle Casino has prepared a real treat for its patrons. It hosts more than 150 different table games and players can choose from a wide variety of roulette, blackjack, baccarat, and craps versions.

Fans of blackjack can opt for any of the 60 versions of Twenty-One on offer, including several classic blackjack games, European Blackjack, Atlantic City Blackjack, and Vegas Strip. There are also multiple Blackjack Double Exposure games, where players are allowed to see both of the dealer’s cards. Pontoon, which closely resembles blackjack, is also offered, including NetEnt’s exceptional Pontoon Professional, which is available in low, standard, and high-limit versions. Other interesting games of 21 are Super 7 Blackjack, Pirate 21, Mini Blackjack, Blackjack Players Choice, and Blackjack Switch.

Those who are looking for a classic casino game that is slower should head to the Roulette subcategory at the lobby. It consists of around 30 versions of this stylish game, including both American and French/European roulette variations. Along with the standard roulette games, Pinnacle Casino has also added several innovative versions and one of them is 1X2 Gaming’s Roulette Diamond, which is a fun combination between roulette and slots – players here are presented with a 40-number betting board where they can place a whole host of new bet types such as Quarter or Diagonal bets.

That is not all, of course, the online casino also offers a great number of additional table games – Baccarat, 3D Baccarat, Punto Banco, Craps, Texas Hold’em, Three Card Poker Deluxe, Sic Bo, Pai Gow Poker, Caribbean Stud, Let It Ride, Draw High Low, Caribbean Poker, Six Shooter, Cribbage, Casino War, etc. In addition, there are many scratch card games, Keno, and bingo games.

Video Poker

video poker imageVideo poker is an untraditional type of casino game that is often overlooked by many players because of its resemblance to slots and its typical retro appearance. In reality, however, it is just as exciting as table poker while being simple enough for most people to understand and play correctly. Those who know the basic rules of poker and follow some basic strategy would be able to generate quite decent winnings over time because of the extremely low house edge in video poker – less than 1%.

Pinnacle Casino has a fantastic collection of video poker titles for players who decide to try this type of game – there are simple, single-hand versions suitable for novices, as well as multi-hand games that are riskier but have the potential to make you rich. There are several Jacks or Better games, the most basic variation of video poker, along with a few single-hand Deuces Wild releases where the Twos or Deuces, as they are called, function as wild substitutes.

In addition, the online casino offers various multi-hand video poker games, where players can bet on up to 50 poker hands simultaneously. Interesting versions here include Pyramid Double Jackpot Poker, Aces and face Mega Poker, Triple Double Bonus Poker, Split Way Royal, and Bonus Poker Deluxe Multihand.

Live Dealer Games

Live CasinoThe live dealer games at Pinnacle Casino are provided by several different gaming studios – Evolution Gaming, NetEnt, Ezugi, BetGames TV, and Extreme Live Gaming. This multi-platform collection ensures that the live games are varied and players can find tables with betting limits that are suitable to their bankroll.

The games are streamed in high-definition quality, which creates a real casino atmosphere. The tables are hosted by professional dealers and players can interact with them and with the other casino patrons via live chat. Moreover, the majority of these live games are available on both desktops and mobile devices.

The Live Casino section at Pinnacle hosts a wide variety of live classic blackjack and roulette games, as well as live baccarat and poker. While the majority of the tables are set in professional studios, some of the games, namely a couple of roulette games, are streamed directly from the Portomaso Casino in Malta. There are also roulette tables with dealers from different countries such as Italy, Turkey, and Germany.

Pinnacle Casino players also have access to Auto Roulette, Dragon Tiger Live, Dream Catcher, BetGames TV, Roulette Russian, Casino Hold’em, Keno, American Roulette, Live Baccarat, Caribbean Stud Poker, Ultimate Texas Hold’em, Football Studio, and many more.

Progressive Jackpot Games

slot machine jackpot imageThe list of progressive jackpot games at Pinnacle Casino is quite impressive, at least in terms of numbers. There are more than 20 titles from several software providers and players can try their luck on some of the biggest progressive jackpots that exist right now. These include Mega Moolah and Mega Moolah Isis by Microgaming, which offer three different jackpots, the largest of which starts from $1 million and quickly rises to turn some lucky players into instant millionaires.

But there are many more games within this subcategory and in most of them, the progressive jackpot triggers only when playing with maximum bets. Casino patrons should also know that typically, progressive slots come with lower average returns – this changes, of course, as soon as you hit the jackpot. At Pinnacle Casino, you can access many progressives by Betsoft, including Greedy Goblins, At the Copa, The Slotfather, Tycoons, Mega Glam Life, It Came from Venus, Good Girl, Bad Girl, Treasure Room, and many more.

The casino also hosts the beautiful and entertaining progressive jackpot slots Ozwin’s Jackpots and Holmes and the Stolen Stones by Yggdrasil Gaming. Another stunning progressive slot by the studio is Dr. Fortuno, a circus-themed video slot with a 5×5 reel structure and 20 paylines. Just like most Yggdrasil games, it features free spins, multipliers, bonus rounds, and interesting wild symbols.

Licensing and Regulations

casino licence imageWidely considered a global leader in online sports betting, Pinnacle offers its services in over a hundred countries around the world. It is present in both regulated and unregulated markets, providing its customers with high levels of security, fairness, and reliable payments. The Casino and Sports Betting sections are operated by Ragnarok Corporation N.V., a Curacao-based and registered firm. It holds a license from Curacao, authorizing it to offer Casino and Sports Betting products. The operator is also licensed by the Malta Gaming Authority for the provision of Sports Betting.

However, Pinnacle Casino does not accept registrations and real-money play from certain countries so before signing up, casino fans should check whether they are allowed to place bets on the site and whether the local regulations permit or prohibit the offering of and the participation in online gambling.

The list of restricted countries includes, but is not limited to, the United States of America and its territories, the United Kingdom, the Netherlands (including Curacao and other countries and territories that form part of the Kingdom of Netherlands), Ireland, the French Republic and its territories, Spain, Italy, Germany, Denmark, Sweden, the Czech Republic, Poland, Slovenia, Australia and its territories, Singapore, the Democratic People’s Republic of Korea, the Philippines, Syria, Turkey, Sudan, and Iran.

Customer Support

support imageThe Pinnacle website does not shine with exceptional design and innovation but it has something that is much more important – it is very informative and easy to use. It is available in multiple languages – English, German, French, Spanish, Italian, Portuguese, Swedish, Norwegian, Finnish, Czech, Polish, Russian, Japanese, Korean, Chinese, and Hebrew.

The Sports Betting section is particularly well done with a dedicated Betting Rules page where customers can find anything they need to know about the types of wagers on the different sports, how bets are settled, and many more. The Help section lists dozens of FAQs (Frequently Asked Questions) on a wide range of subjects – account management, player identity verification, bonuses, casino play, payments, live betting, mobile use, etc.

This is where players can also find the Live Chat feature, although Pinnacle says that the main communication channel with its customers is by email. Players can use the email form available on the website or send their queries at customerservice@pinnacle.com. When contacting the customer support department, the should always specify their Client ID in their emails, however. Currently, the operator cannot be contacted by phone.

Conclusion

Pinnacle is one of the most respected operators when it comes to online betting but it is much more than just a great bookmaker. Its Casino section is one of the best places for real-money casino games on the Internet – it has an impressive collection of over 1,000 slots, video poker, RNG and live dealer table games. Provided by a host of software studios, the gaming content is diverse and entertaining.

The online casino is perfectly legitimate and licensed to offer games of chance to customers in different parts of the world. Its games are proven to be fair and random, while the website uses digital encryption, keeping user data private and all financial transactions secure. Still, those who are looking for a new casino to play at should know that Pinnacle does not offer bonuses – it has no welcome offers, no reload bonuses and no loyalty program. The only bonus you can take advantage of is a cashback bonus on the losses when playing live dealer blackjack.

1 thought on “Pinnacle Casino Review

  1. you can t access the mobile site without logging in first, let alone reaching the games lobby and actually playing the games. We definitely don t like this. Specialization does wonders. There is this argument in life which also holds water when applied to the online gaming world. Why do sportsbooks have rather disappointing casinos? Well, it is exactly because they see it a side project I would say. The result is always a casino that looks like a sportsbook, whereas this is something that every casino fan hates. And this is the sad case with the Pinnacle Sports Casino as well. Nothing to write home about.

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