|Casino name:||Lucky Creek Casino|
|Currency||USD, CAD, EUR, GBP, DKK, SEK, NOK|
|Support: mail:||Live Chat | Email: firstname.lastname@example.org | Phone: 888 595 5835|
|1st Deposit Bonus||100% up to $500 + 25 free spins|
|Bonus Terms:||New customers only. Min deposit $20. Bonus code ‘LUCKY1’ for bonus funds and bonus code ‘MARSHAL’ for free spins. Wagering requirement 40x the bonus value. Max bet $8.|
|Software||Betsoft, Rival Gaming|
|Mobile software||iOS, Android|
|Withdrawal time||Credit Cards: 6-8 business days | eWallets: Instant | Bitcoin: Instant – 1 hour | Check via courier: 5 business days | Check via mail: up to 21 business days | Bank Transfer: 6 – 8 business days|
|Deposit Options||Visa, MasterCard, Skrill, Neteller, ecoPayz, Paysafecard, Bitcoin|
|Withdrawal Methods||Visa, MasterCard (where available), Skrill, Neteller, ecoPayz, Bitcoin, Check, Bank Transfer|
|Table Casino Games||16|
Lucky Creek is an online casino operated by Ardway Ltd, a company based in Malta. The operator works under a license issued by the Government of Curacao. One of many brands run by this company, Lucky Creek has been around for more than a decade having been established in the distant 2009. Available to players from both North America and Europe, Lucky Creek has been a prime gambling website and a fan favorite for years. It runs on Betsoft and Rival Gaming software, giving users access to an excellent library of games. Not only that, but it also offers promotions from the moment you open an account. Registering at Lucky Creek is the first step to a thrilling and entertaining gaming experience. In this review, we will take a close look at every major feature of the casino including bonuses and promotions, games, software providers, payment methods, licensing, customer support and more.
Promotions and Bonuses
Joining Lucky Creek Casino comes with certain advantages and claiming promotions is one of them. As soon as you create an account and make your first deposit, the casino will give you the opportunity to claim a generous Welcome Bonus. It involves a 100% match of your initial transaction up to $500 and an extra 25 free spins for good measure. To receive this bonus you will need to enter the bonus code ‘LUCKY1’ when making the deposit and ‘MARSHAL’ if want the free spins.
The minimum deposit required to qualify for the bonus is $20 or the equivalent in other currencies. Furthermore, you will need to fulfil a wagering requirement in order to cash in the bonus and the winnings from the free spins. This amounts to 40 times the value the bonus and winnings from the free spins. The initial match bonus and the free spins have separate wagering requirements. For the purposes of the wagering requirement, the maximum bet that you can place is limited to $8.00 per round or spin. Furthermore, not all games contribute the same to the wagering requirement. Playing slots and keno will contribute 100% of the bet value, while only 50% will be counted placing the same wager on roulette or three card poker. Similarly, 25% and 10% from baccarat and video poker bets will be counted, respectively, while blackjack has the lowest contributions of 5%. Something to note regarding the winnings from the free spins is that you can only cash in a maximum of x5 the initial value or up to $100, whichever is lower.
After you are done with the Welcome Bonus you might be interested in claiming additional promotions. If this is the case, then you will be pleased to know that Lucky Creek has more offers in store for you. The RETRO promotion will allow you to claim an 89% match bonus up to $850 and 80 free spins on Road Trip. To receive these rewards you need to enter the bonus codes ‘ROAD89’ and ‘TRIP80’ for the bonus match and the free spins, respectively. The minimum qualifying deposit is $85, while the wagering requirement is 40 times for both the winnings from the free spins and the bonus funds. You can use the bonus on slots with the ‘RETRO’ brand found in the gaming library. One thing to note is that these games are only available to desktop players, making this promotion redundant to mobile gamblers.
Something that you have to consider when choosing an online casino is the quality of the casino titles featured in the gaming library. As it happens, gambling websites rarely develop their own games and instead, license them from dedicated software providers whose job it is to create and maintain them. This way casinos can focus on providing you with a great gambling experience and with more games to play than usual. In the case of Lucky Creek, we find that this online casino is powered by BetSoft and Rival Gaming, both reputable software providers in their own right. Rival Gaming may not be the most popular software provider out there but it has certainly come out with great games in the past and the iconic iSlots are a great source of fun and entertainment. Moreover, this is one of the few companies that is allowed to offer casino games to the US market. Betsoft, on the other hand, is known all over the world and Betsoft games have had a presence in the gaming libraries of some of the best casinos in the world. You cannot go wrong with either company and we are sure that you will have a great gambling experience at Lucky Creek.
Before you actually get to play the casino games featured at Lucky Creek you need to top up your balance. To do this, you can utilize one of the several online payment services supported by the casino, which come in the form of credit cards, eWallets, prepaid methods and cryptocurrency. Each deposit method has its own quirks and it is up to you to decide which will serve you best. As for supported currencies, Lucky Creek works with USD, CAD, EUR, GBP, DKK, SEK, and NOK. When you open an account, it will be in your local currency. If it is not supported, your balance will be in USD.
Credit cards are one of your best options when it comes to funding your balance. They give you the opportunity to quickly and efficiently top up your bankroll. With Visa or MasterCard, you can make instant transactions and get to playing your favorite games immediately. Alternatively, you also have the option to use an eWallet in the form of Skrill and Neteller. These services allow you to maintain a balance separate from your bank account and to move that money as you see fit. You can instantly deposit to your casino bankroll and later use them to cash in your winnings. Skrill and Neteller boast some of the quickest processing times in the industry. If prepaid services are more to your liking, you will be pleased to know that Lucky Creek accepts payment via ecoPayz and Paysafecard, both highly respected payment methods in the world of online gambling. They allow for instant deposits and are cheap to use. Finally, your last deposit option is available in the form of Bitcoin. The iconic cryptocurrency allows you to fund your balance quickly, with the money appearing after a few minutes at the most. Moreover, this payment method gives you a large degree of anonymity, allowing you to maintain your privacy on the Internet.
When the time comes to withdraw your balance, Lucky Creek gives you multiple options to go about this. Where possible, the casino will pay you via the same method you used to deposit. Withdrawals are available via Visa, though certain MasterCard holders may find themselves unable to cash in in the same manner. Payments to credit cards come with a fee of $15 per transaction. Both Skrill and Neteller are capable of processing withdrawals and will do so instantly once the payment is sent your way. If you deposited via Paysafecard you will be unable to cash in your balance via the same service, though ecoPayz users will not suffer from this drawback. Finally, Lucky Creek also gives players to withdraw their balance via Bitcoin if they first used it to deposit. For those who find themselves unable to cash in via the same service, Lucky Creek will be more than willing to issue checks. They are delivered via mail or FedEx, though this will cost you $15.71 and $30.00, respectively. Moreover, the FedEx delivery will take 5 business days, while normal mail can take up to 21 business days.
Deposit $20 Now and Get up to $500 + 25 Free Spins
If you like to place bets while on the go you will be pleased to learn that Lucky Creek has a fully-functioning mobile version of the online casino. Requiring nothing but a mobile device and a stable Internet connection, you will have the opportunity to play your favorite games while away from your desktop. Accessing the mobile casino is quite simple and it is identical to how you do things on your computer. All you need to do is simply load the casino website and you will be given access to the mobile version. There is no need to download any additional applications and you can get started immediately.
The mobile version includes the instant play interface found on the desktop casino and you can load any game with only a tap. Moreover, the majority of the titles found on the desktop client are also available on your mobile device. There are some exceptions to this, for example, certain older games have not been adapted for modern devices, though these are only a few. You will still have hundreds of titles at your disposal and the opportunity to enjoy your gaming sessions thoroughly.
The gaming library of Lucky Creek is one of the primary reasons that you might join this online casino. Coming to you courtesy of Betsoft and Rival Gaming, it includes over 200 unique and entertaining games across multiple casino genres. More specifically, you will be able to play video slots, classic slots, blackjack, roulette, casino poker, video poker and more. The full extent of the gaming library is available directly from the window of your browser and you need not concern yourself with the installation of a dedicated casino client. You can simply jump into any game you wish and start placing bets. Below, we will cover the major gaming genres at Lucky Creek Casino and also provide you with some examples of their best titles.
Play Over 200 Exciting Casino Games
The slots selection includes the largest number of games in the library and comes with the most diversity in terms of gameplay and setting. Given the large number of games, you will certainly come across many different themes and aesthetics, with something bound to appeal to you. Moreover, the slots featured at Lucky Creek can be separated into two broad categories – video slots and classic slots. First, we will take a look at the video slots section.
At Lucky Creek, you will find more than 150 different video slots, each different from the last. The classic-themed games are especially popular with the general player base, particularly, Wild Berry, Juicy Jewels, Jumbo Joker, and Horn of Plenty, among others. However, you can also delve into other themes such as fantasy and magic. Interesting games with this setting include Fire and Steel, Throne of Gold, Alkemor’s Tower, a Christmas Carol and more. You can always try out the Asian-theme slots, as well, with popular titles such as 4 Seasons, 7 Chakras, Ten Suns and more.
The Gothic theme is also prevalent at this online casino, particularly in Frankenslot’s Monster, Dr Jekyll & Mr Hyde, and Blood Eternal. Of course, we should also not ignore the mythology-inspired slots. You will have the opportunity to try your luck on Legend of Avalon, Sirens’ Serenade, The Golden Owl of Athena, among others. If you like animals then you will be happy to know that Lucky Creek is also host to Stampede, Birds, Golden Gorilla, Whale O’ Winnings and other titles in the same style. Of course, these are only a few examples of what awaits you at Lucky Creek.
As for the classic slots selection, it is not as extensive as the previous one but it does come with some interesting games. Some of these are inspired by old-school fruit machines while others put a more modern spin on the genre. Among the better games in this category, we find Magnificent 7s, Diamond Dare, Minted Sevens, iSevens and more.
The table games selection at Lucky Creek Casino is not particularly gripping but it does come with some compelling titles. Blackjack is the primary game type here and you can play multiple variations. More specifically, these include Single Deck Blackjack, Vegas Strip Blackjack, European Blackjack and Atlantic City Blackjack. Moreover, these titles are also available in the Elite Edition format, which allows for higher table limits, thereby allowing you to bet as much as you would like.
Other table games that make an appearance are roulette, punto banco and casino poker. The roulette game comes in the European style, with 37 pockets and only a single zero. Punto Banco will surely satisfy those who like to play baccarat, while 3 Card Poker is available for those craving to play some casino poker.
Video poker is a major genre at Lucky Creek and it enjoys great popularity among the player base. This selection includes multiple variations of the classic game and gives you the opportunity to experience the genre in several different ways. Of course, the classics make an appearance in the form of Deuces Wild and Jacks or Better but there is much more to be found at Lucky Creek. Other compelling variations include Aces and Faces, Bonus Poker, Bonus Poker Deluxe, Deuces and Joker, Double Bonus Poker, Double Double Bonus Poker, Joker Poker, and more. There are plenty of variations for you to try out and still to be entertained by. Each offers great entertainment value and we are sure that you will have a great time. Not only that but most variations are available in the multi-hand format, where you can play with up to 10 or 50 hands at a time. If video poker is your game of choice, you will be more than satisfied with what there is on offer at Lucky Creek.
Licensing and Jurisdictions
When it comes to licensing, you want to take no chances. A gambling website licensed and regulated by a government institution is the only type that you can trust on the Internet. In the case of Lucky Creek, we find a license issued by the Government of Curacao. While not the most prestigious license out there it is more than adequate its purpose. It indicates that Lucky Creek has passed the required tests of the RNG systems and is equipped to produce truly random results to games. As such, you can be sure that when you play any of the casino games featured at Lucky Creek you will not be cheated out of your money. At the end of the day, any outcome you receive – winning or losing – will be the result of chance. Furthermore, you can also safely submit any personal information to the casino, such as an ID card, drivers license, bank statement, etc. since that data will be protected by an encryption system. In conclusion, Lucky Creek Casino is on the right side of the law and you can sure that everything is above board when playing at this gambling website.
Every now and then you may encounter a problem. Such is the way of things and in this situation, there needs to be someone that you can count on to assist you. Lucky Creek likes to treat its customers well and wants to make sure that they have a great gambling experience. Players at Lucky Creek will get to enjoy the benefit of 24/7 customer support across multiple lines of communication. You can contact the support staff at any hour of the day to receive help or to have your questions answered.
There are several ways that you can go about doing this. Live chat is the most efficient and convenient method, as it is able to establish an instant connection with the casino staff. This not only allows to quickly reach the agents but to also communicate with them in real time at length. Alternatively, you can also send them an email to email@example.com if live chat is not right for you. The staff seeks to answer all emails in a quick manner, typically responding to all enquiries within 24 hours. Finally, you can simply pick up the phone and dial the support line – 888 595 5835. There will always be someone on the other side to help you with whatever you need.
All in all, the support staff at Lucky Creek are professionals and will treat you with the utmost respect and courtesy. Moreover, they will expend every resource to make sure that your problems are resolved and that you have a smooth gaming experience.
When all is said and done, Lucky Creek has the capacity to deliver an excellent gambling experience. Certain aspects of the casino do fall short, such as the lack of live dealer or jackpot games, however, what is available will be good enough for you to have a great time. The slots and video poker selections are great and will be fully satisfactory to any fans of those genres. The promotions, on the other hand, will provide you with a handy boost to your bankroll giving you the opportunity to turn it into real cash. Of course, you start off with the Welcome Bonus but there are more promotions down the line. Overall, Lucky Creek is a great online casino and playing here will certainly be worth your while.
3 thoughts on “Lucky Creek Casino Review”
Lucky Creek locked my account, immediately after I requested a withdraw. They communicated no reason for this action. They ignore all emails requesting an explanation , and disconnect me from chat. at here are similar complaints all over the online gambling community, you just need to type “Lucky Creek scam”, into your browser. Why would you encourage your readers to play at such a casino?
Dear Elizabeth Finch,
We are really sorry to hear about your bad experience.
Could you confirm whether this is your first withdrawal or you have already passed the KYC process?
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This casino screwed me… So I deposited then played a bonus won almost 400 and withdrew .. I reversed 300 of it but then played bonus games while waiting on my money to hit…. The operator just informed me that I reversed the last hundred even though it was supposed to hit my bank today! Why on earth would I do that? I waited 2 days already and working on a third just to say naw I’ll reverse the rest? Stupid… I just had one operator lose connection with me and then another tell me even if I deposited my winnings we’re now invalid because I played bonus games after initiating my withdrawal. Never again… I used to love this casino but they just lost a customer.