|Casino Name||PlayGrand Casino|
|Languages||English, Finnish, Norwegian, Swedish, German|
|Currency||CAD, EUR, GBP, NOK, SEK, ZAR|
|Support||Live Chat | Email: firstname.lastname@example.org|
|1st Deposit Bonus||100% up to €300 & 30 bonus spins on Reactoonz|
|Bonus Terms||New players only. Min deposit €10. Wagering requirement 35x bonus amount. Max bet €5.00 per spin or hand. Wagering contributions apply. Withdrawals restrictions and full T&Cs apply.|
|Software||Microgaming, NetEnt, Betsoft, Nyx, NextGen, Thunderkick, Quickspin, Elk Studios, Ezugi, Amaya, Leander Games|
|License||Malta Gaming Authority, United Kingdom Gambling Commission|
|Mobile Software||Android, iOS|
|Withdrawal Time||Credit Cards: 2 – 5 business days | eWallets: Instant | Bank Transfer: 2 – 5 business days|
|Withdrawal Limit||€10 – up to €10,000 per week|
|Deposit Options||Visa, MasterCard, Maestro, GiroPay, Trustly, Sofort, Paysafecard, Ukash, Skrill, Neteller, PayPal, Interac Online|
|Withdrawal Methods||Visa, Trustly, Skrill, Neteller, PayPal|
PlayGrand Casino is one of the multiple brands of White Hat Gaming Limited, a company based in Malta. This online casino has been operational since 2013 and over the years it has become an excellent online gambling venue for customers from all over the world. Licensed by both the Malta Gaming Authority and the United Kingdom Gambling Commission, PlayGrand is among the safest gambling websites that you can frequent. It is powered by a number of popular software providers and offers a great gaming library, spanning multiple genres. You will have the opportunity to play slots, blackjack, roulette, live dealer titles and more.
When it comes to logistics, the casino accepts payment via a variety of different payment methods, allowing you to easily manage your bankroll. Moreover, there is also 24/7 customer support that you can turn to if you ever experience any difficulties. In this review, we will take a comprehensive look at PlayGrand Casino and all of its major aspects. Below, you will find our feedback regarding this online casino and our overall judgement.
Promotions and Bonuses
Joining PlayGrand Casino is not without its advantages and you can expect great value for your money if you decide to claim one of the multiple available promotions. The first extended to you is the Welcome Offer and you can benefit it from the moment you open an account. When you make your first deposit to PlayGrand Casino you will have the opportunity to claim a 100% match bonus up to €300 and 30 free spins on the Reactoonz slot. This is then followed up by a 50% match up to €500 and 50 free spins on Book of Dead on your second deposit. Finally, when you top up your balance for the third time, the casino will allow you to claim a 25% match bonus up to €200 and an additional 20 free spins on Legacy of Egypt. All in all, you can get up to €1,000 in bonus funds and 100 free spins over the course of your first three deposits. It is a nice way to get a substantial boost to your bankroll and make a potential profit.
There are, of course, certain conditions that you have to follow in order to make the best out of this offer. The minimum qualifying deposit is €10 and once you receive a bonus you need to fulfil a wagering requirement in order to cash it in as real money. This amounts to 35 times the bonus value, therefore, if you claim the initial €300 bonus you will need to wager €10,500 before you are allowed to the withdraw that sum. The same applies to the winnings from the free spins. For the purposes of the wagering requirement, your maximum bet will be limited to €5.00 per spin or hand. Moreover, the wagering contributions vary between the different game types. For example, wagers placed on slot game are counted for their full amount, whereas the same on table games are only worth 10% of their face value. Additionally, selected slots and progressive titles are excluded from the wagering process and cannot be used to fulfil the requirement. Other game types, such as video poker and scratchcards contribute 5% and 100% respectively. Free spins have to be used within 10 days of receiving them, while bonus funds expire after 30 days if the wagering requirement is not met.
Much like any other gambling website out there, PlayGrand Casino does not develop its own games. Rather, it leaves this to companies dedicated to the creation of casino titles, know as software providers. PlayGrand Casino works with a wide array of providers, including Microgaming, NetEnt, Betsoft, Nyx Interactive, NextGen, Thunderkick, Quickspin, Amaya and more. By partnering up with so many, the casino has been able to gather a substantial gaming library, with hundreds of unique titles. You will have the opportunity to experience the best that the online gambling industry has to offer, all without leaving the comfort of your home. Moreover, accessing the gaming library is quite easy and you can do so both from a desktop computer and your mobile device. The desktop version utilizes instant play software, where you can open any game directly within the window of your browser. This spares you the necessity of downloading any additional software and you can jump into your favorite games without any preparation.
Bankroll management is an important thing to consider when gambling on the Internet and since using physical cash is impossible, you will need to resort to one of the supported online payment solutions. These come in multiple different types – credit cards, eWallets, prepaid services and online banking.
Credit cards are one of the most popular ways to fund your online gambling sessions, allowing for instant deposits with only a few clicks. PlayGrand Casino supporters the most commonly used credit card brands, more specifically, Visa, MasterCard, and Maestro. Alternatively, you can make use of an eWallet solution. These services allow you to maintain a balance separate from your casino bankroll and your personal bank account. Moreover, you will be able to conduct instant transactions and maintain your privacy on the Internet. At PlayGrand Casino, you will have the opportunity to use Skrill, Neteller and PayPal to instantly fund your balance. If you prefer maximum anonymity, then prepaid methods are the way to go. With a prepaid service, you are not required to submit any personal or banking information in order to complete a deposit and can complete the transaction instantly. More specifically, the casino supports prepaid deposits via Ukash and Paysafecard, two of the most popular services of this type in the online gambling industry. Finally, online banking allows you to transfer money directly from your personal bank account to your casino balance instantly with only a few steps in between. An online banking service allows you to maintain your privacy and to process transactions with incredible speed. The casino accepts payments via GiroPay, Sofort, and Interac Online, services suited for the German and Canadian player base. The minimum deposit is €10 or the equivalent in other currencies across the board.
When it comes to withdrawals, your options are somewhat limited but you will still be able to cash in your balance one way or another. Visa holders can request a withdrawal directly to their card and the transaction will take up to several business days to process once approved by the casino. On the other hand, eWallet users will not need to worry about processing times since PayPal, Skrill and Neteller can clear transactions instantly once sent. Online banking may or may not be available, depending on your country of residence, so you need to check for yourself to be sure. Where withdrawal limits are concerned, you will be able to cash in a minimum of €10 per transaction and up to €10,000 per week.
Gaming from your smartphone or tablet has become an ever more appealing option and there are now millions of gamblers all over the globe who use their mobile device primarily for the purposes of casino gambling. PlayGrand Casino also gives you the opportunity to take your favorite slots and table games wherever you go, without any hassle. The mobile version of the casino is accessible directly from your mobile browser and you can easily get to putting down bets.
The mobile version is not unlike its desktop counterpart. You can load it in your browser and also access any game that you wish without the need to install a dedicated application. In fact, the instant play interface is put to use in the mobile casino, as well. You can open any of the available games and play them from your smartphone or tablet. Of course, the games have been modified for better use on the smaller devices and you will notice changes in the user interface of most titles. With the added compatibility features, you should have no problems playing anywhere, so long as you have a stable Internet connection.
Additionally, you will also have access to all other sections of the casino, such as promotions, banking options, customer support, and more.
PlayGrand is home to hundreds of interesting and exciting casino games from a multitude of software providers. You will have at your disposal a plethora of slots, table games, progressive jackpots, live dealer titles and other game types. These include some of the most beloved titles out there and many that you will be pleased to encounter. Of course, alongside the virtual selection, we also find a fully functioning Live Casino and all the great things that come with it. Below, we will cover each of the major game genres and provide you with some examples of the excellent titles found within.
The largest genre in terms of sheer quantity is without a doubt the slots selection. It includes some of the most popular titles in the industry and also some that you may have never heard of. However, simple quantity is not all that you can expect from PlayGrand Casino. There is plenty of diversity to be had as well. Each title features its own unique theme and aesthetic, allowing you to experience something different and no two games are the same.
As for specific titles that you can play, there are a lot to choose from. Eye-catching are the all-time classics in the industry, namely, Book of Dead, Bonanza, Starburst, Dead or Alive, Gonzo’s Quest, Immortal Romance, among others. Other great picks come in the form of the animal-themed slots, such as Buffalo Rising, Jungle Spirit Call of the Wild, Northern Sky, Wild North and Pink Elephants. Alternatively, you try out any of the branded games, including Planet of the APes, Who Wants to be a Millionaire, Jurassic Park, Terminator 2, Battlestar Galactica, Game of Thrones and others. We recommend that you also not ignore the mythology-inspired titles, either. These come in the form of Avalon II, Valkyrie, Eye of Horus, Pegasus Rising, and others. Another slots type that we recommend is the music-themed subcategory, which includes Jimi Hendrix, Motorhead, Sabaton, and Guns N Roses.
Naturally, these are only a few examples of what awaits you at PlayGrand Casino and this only scratches the surface of the slots selection. For a better idea of how large it is, visit PlayGrand Casino for yourself to find out.
The table games selection at PlayGrand Casino is nothing if not impressive. For one, it features more titles than most other casinos on the Internet and offers great diversity in both genres and variations thereof. Any blackjack fan would be pleased with what can be found here. The blackjack variations range from the classical versions like BLackjack Pro Blackjack Classic, and Classic Blackjack Gold Series to common versions, namely Atlantic City Blackjack Gold Series, European Blackjack Gold Series, Blackjack Double Exposure, Single Deck Blackjack Pro Series and more. Of course, there are also those variations with the interesting side bets, such as 21+3 Blackjack, Suit ‘em Up Blackjack, Lucky Ladies Blackjack, Perfect Pairs Blackjack and others. You really have a lot of options when it comes to playing blackjack and that is something that we can all appreciate.
If roulette is more to your liking, PlayGrand certainly has options for you to consider. Naturally, you will have at your disposal the three main variations – French, American, and European Roulette but you will also find several more interesting titles, as well. These come in the form of Roulette Master, Roulette Nouveau and, most exotic of all, Double Ball Roulette. Many of the roulette titles come in low and high limit versions, allowing you to bet the appropriate amount.
Other table games are available, such as casino poker and baccarat. Casino poker comes in several variations, such as TXS Hold’em, Oasis Poker, 3 Card Hold’em and All Aces Poker. Baccarat, on the other hand, can be played in the traditional Baccarat variation and Punto Banco. Some more unusual table games include Red Dog, Odd One In, Six Shooter, Sharp Shooter, Fortune and DJ Wild.
The progressive jackpot section of PlayGrand Casino is where you will find the games with the highest profit potential. These titles offer you the opportunity to win a perpetually increasing jackpot, with some going as high as seven figures. If luck is on your side, you could win a small fortune and become an instant millionaire. Among the more popular progressive games at this casino, we find all-time classics such as Mega Moolah, Mega Moolah Isis, Mega Fortune, Divine Fortune, Hall of Gods, Treasure Nile and Cash Splash. Other progressive slots include Slots O Gold, Cosmic Fortune, Fruit Fiesta 3 and 5 Reel, Winstar and more. There are almost 30 unique progressive jackpot games that you can play at PlayGrand Casino and we can easily recommend that you try them out.
Video poker does make a presence at PlayGrand Casino, though the video poker selection is somewhat humble when compared with other game types. You will not find any exotic variations, though the basics are all present. More specifically, you will have the opportunity to play Jacks or Better, Deuces Wild, Joker Wild, All American, Aces and Eights and more. The video poker titles are mainly from Microgaming and NetEnt, thus we can be sure about their quality, even if their quantity is somewhat lacking.
The Live Casino is one of the best aspects of PlayGrand and one that you should explore as soon as you open an account. It gives you the opportunity to experience real-life casino gaming without the need to go outside of your home. The live dealer selection is made up of classic table games and you can play alongside other gamblers at the same time. More specifically, PlayGrand Casino includes live blackjack, live baccarat, live roulette, Sic Bo, casino poker, and more. There are multiple tables for each game type and some of them even come in several variations. Overall, the Live Casino is the crowning jewel of this gambling website and you should seriously take a look inside.
Licensing and Regulation
Something that you should always pay close attention to when gambling on the Internet is the licensing acquired by your casino of choice. Issued by government regulatory institutions, a license indicates that the gambling website operates within the confines of the law and follows all necessary regulations. Where PlayGrand Casino is concerned, we find licenses from the United Kingdom Gambling Commission and the Malta Gaming Authority, two of the most prominent institutions in Europe. These two regulatory bodies are responsible for overseeing most of Europe’s online gambling scene and there are thousands of websites under their collective jurisdiction.
Playing at a casino licensed by the MGA and/or the UKGC means that you can be sure that the results of games are absolutely the product of chance. The RNG systems have been extensively tested to make sure that they provide truly random results. As a result, behind every winning or losing streak the only culprit is luck, be it good or bad.
PlayGrand Casino is determined to make sure that players have an excellent gambling experience and to this end, the website offers 24/7 customer support which anyone can reach easily. There are two ways that one can contact the support staff – live chat and email. The live chat system allows you to immediately establish a connection with an agent and to discuss your problems in real time. It is efficient and lets you get help in a quick manner. The agent will stay with you until your issues are resolved and you are satisfied with the outcome.
The alternative to live chat is email communication. You can forward all of your emails to email@example.com and you can expect a response within the next 24 hours. Generally, the support staff work diligently and will reach back to you within a few hours at most. Overall, the customer support at PlayGrand Casino is certainly up to par with the industry standards and you will always have someone in your corner should things go awry.
When all is said and done, PlayGrand Casino has a lot to offer. The gaming library of this gambling website is certainly impressive and gives you the opportunity to play some of the best titles that you can find, across multiple different genres. The promotions are also worthwhile, with the Welcome Offer giving you a substantial boost to your bankroll, should you choose to take it. Other than that, the banking options are good enough, as are the transaction limits. Customer support is available around the clock and there is little more that we can ask for. Overall, PlayGrand Casino is worth your time and we recommend that you take a look.