Roxy Palace Casino Review

Hello, readers of SuperCasinoSites! My name is Dan Howard. I am one of the co-writers at this website and a person with a vast experience in playing roulette online and offline. I have helped review many of the web-based casinos and roulette variations you can read about at SuperCasinoSites, with a focus on providing you with accurate information that can help you in finding the best casino websites.
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$10 Minimum Deposit100% Welcome Bonus up to $100 + 50 Free Spins£10 No Deposit Bonus (UK only)
Casino Summary
Casino Name Roxy Palace
Website www.roxypalace.com
Languages English, German
Currencies USD, GBP, EUR, CAD, AUD, SEK, NOK, DKK, CHF, JPY, RUB
Support 24/7 live chat, contact form, email (support@roxypalace.com) and telephone (+44 207 257 8704 for international players, +1 888 907 3257 for Canadians, and +44 808 169 9307 for the UK)
Deposit Bonuses
Welcome Bonus 100% welcome bonus up to $100 and 50 free spins on first deposits
Bonus Terms 1. Minimum deposit of $10 is required.

2. Free spins expire 24 hours after redemption.

3. Bonus credits expire 7 days after redemption.

4. Wagering of 50x applies.

5. Game restrictions, maximum bets, and terms are in place.

Software Microgaming and Evolution Gaming
Minimum Deposit $10 or the currency equivalent
License The Malta Gaming Authority and the UK Gambling Commission
Mobile Compatibility In-browser app for Android and iOS and a downloadable app for iOS
Withdrawal Time Processed within 24 hours
Withdrawal Limit The minimum withdrawal is $20. The maximum is $4,000 per week if you request an amount equal to 5x (or higher) your cumulative deposits.
Deposit Options Visa, Mastercard, Maestro, Diners Club International, Paysafecard, ecoPayz, UseMyFunds, Skrill, Neteller, Entropay, Ezi-Pay, Citadel, Sofort, PayPal, InstaDebit, eChecks, and wire transfers
Withdrawal Methods Visa, Mastercard, Neteller, Skrill, wire transfers, and more
Slots 228
Table Games 39
Video Poker 7
Jackpot Games 15

Roxy Palace debuted on the online gambling scene back in 2002 but changed ownership in 2015 after the established brand 32Red acquired it for £8.4 million ($13 million). The gaming operator uses software by two suppliers only, Microgaming and Evolution Gaming. Customers can download its free desktop software or play directly in their browsers via a flash-based platform.

The casino features more than 500 games, providing players with a selection of premium slots, table games, video poker, specialties, and live tables alongside some of the best progressive jackpot games in the world. The website is also fully optimized for play on the go – players can access the gaming library in their smartphones’ browsers or download the dedicated iOS app.

Players from the United States are not welcome here but customers from many other jurisdictions are allowed to sign up with real-money accounts. They can count on secure, fast, and convenient payment methods, with a choice from over 7 currencies including GBP, USD, and EUR.

Customers can also rely on speedy support. The casino does not offer a large assortment of promotions like some of its rivals but there is a great Players Club with various perks. Those who are new to Roxy Palace can build up their bankrolls with the help of a standard welcome package consisting of a first-deposit bonus and free spins.

Bonuses and Promotions

casino bonus imageNew players at Roxy Palace can redeem a 100% welcome bonus of up to $100 plus 50 free spins. The bonus is granted on first deposits of $10 or higher. Those interested should fill in the registration form, opt in for the bonus, and initiate a deposit with their credit/debit cards or via PayPal.

The casino will credit them with the free funds immediately plus 10 free spins. The remaining 40 bonus spins are awarded in increments of 10 spins per day for the next four days after the first deposit. Eligible customers can use the free spins on the Highlander slot.

The bonus rounds have a value of one coin of $0.01 per payline. Players who redeem the bonus should use their free spins within a period of 24 hours after they are credited. It is possible to use the free spins in both the desktop casino and the mobile version. The winnings resulting from the bonus spins are first added to the players’ bonus balance. Once you clear the playthrough, Roxy Palace will move them to the cash balance.

This welcome package has wagering requirements of 50x before you can make a withdrawal. Keep in mind that different games have different a contribution to the wagering. You must use and wager your deposit bonus within 7 days after redemption, before it expires.

There is an exclusive sign-up bonus of £10 for customers based in the UK. This offer does not require a deposit. You simply need to register a real-money account at Roxy Palace to receive the free funds. Each new registrant is entitled to one sign-up bonus, so opening duplicate accounts does not make the cut.

UK players should meet wagering requirements of 50x and are allowed to cash out a maximum of £100 from this offer. Any profits in excess of this sum are voided after the player requests a withdrawal. The sign-up bonus expires 7 days after registration.

All registered customers at Roxy Palace become members of the Players Club, which is a loyalty scheme consisting of five levels – Blue, Silver, Gold, Platinum, and VIP. Players start at the Blue level after they deposit for the first time.

You need 2,000 points to level up to the Silver status, 4,000 points to reach Gold status, and 8,000 points for the Platinum tier. The VIP tier is accessible by invitation only and is reserved for the most active members of the casino. Points can be redeemed in increments of 1,000 which is equal to a $10 casino bonus.

Some of the perks members of the program can expect include the services of dedicated account managers, free slot tournament entries, birthday bonuses, exclusive monthly bonuses, access to exclusive prize draws, and first peek at the latest additions to the casino’s gaming library.

All players automatically become part of Roxy Palace’s Royal Rewards. Customers must check their notifications after a log-in to see whether they qualify for any of the daily rewards. These include deposit bonuses, free spins, and other perks available for a limited time only. The Loyalty Rewards are subject to the general bonus terms and condition of the casino.

Software Providers

software variations imageRoxy Palace is one of the older gambling providers in the industry. The casino has been in operation since 2002 and unlike the vast majority of young gaming operators, it uses the platform of a single supplier instead of teaming up with multiple software studios.

All virtual games at Roxy Palace are powered by the industry veteran Microgaming, the developer responsible for the launch of the first online casino in the world. Founded in 1994, this software supplier’s expertise enables it to deliver a premium gaming experience to the customers of the online casinos it powers. The live-dealer section utilizes software by Evolution Gaming.

Roxy Palace provides its players with a choice from two options. They can download the casino’s software client for free to install on their desktop computers and laptops. The downside is the downloadable desktop software works only on computers that operate on Microsoft Windows.

If you own a Mac computer, you have no other choice but to access the casino in your browser. The flash version of Roxy Palace is compatible with most browsers, including Safari, Chrome, Opera, and Firefox.

Regardless of which option you choose, you are guaranteed to enjoy a seamless experience in a well-organized lobby with a retro design that gives it an elegant and professional feel. The games can be played for real money or in demo format. They impress with sharp, clear graphics, engaging gameplay, broad betting limits, and authentic sound effects, especially the latest Microgaming releases.

The casino has also been fully optimized to run on smartphones and tablets. Players who own iPhones and iPads can download the native Roxy Palace iOS app from iTunes. The casino has no dedicated app for Android at the present moment but you can easily open it in your browser if you are using a device based on this operating system.

Banking

prepaid card casino deposit imageRoxy Palace takes its players’ security very seriously and safeguards their financial transactions with the same encrypting technologies used by all major banks in the world. Another precaution the casino takes is holding its customers’ funds in what it calls “client accounts”. The funds are kept separate from those of the company which guarantees players are paid in the event of insolvency.

Payments at the casino can be made via a wide range of banking solutions including credit/debit cards, digital wallets, online banking, eChecks, and various prepaid methods. Some of these are specific to certain regions only.

Deposits are possible with cards by Visa, Mastercard, Maestro, and Diners Club International, ecoPayz, Paysafecard, Instant Banking by Citadel, Skrill, PayPal, Entropay, Sofort, Ezi-Pay, and wire transfers. Customers from Canada can top up their accounts with InstaDebit, eChecks, and UseMyFunds. Sofort is exclusive to players from Germany and Austria.

The minimum a customer can add to their Roxy Palace account is $10. Each player is allowed to register no more than three credit cards and can deposit a maximum of $3,500 per day with each. Withdrawals from Roxy Palace can be conducted via credit/debit cards by Visa and Mastercard, Neteller, Skrill, and wire transfers.

The minimum you can cash out is $20. Any withdrawals under this amount are automatically reversed to the players’ balance. Customers can also reverse their withdrawals themselves if they change their minds. Roxy Palace does not support manual flushing. The reversal is possible within 24 hours after requesting the withdrawal during which time, Roxy Palace evaluates your withdrawal request.

Unlike some of the other gambling operators, this one does not charge customers with extra fees for their withdrawals. Once the pending period of 24 hours is over, you can expect the requested amount to reach you in 3 to 7 business days.

Players who request a withdrawal whose value exceeds 5x their cumulative deposits will be able to cash out only $4,000 per week. Withdrawals over $2,330 will have to go through identity verification in line with the requirements and regulation of the Malta Gaming Authority. Roxy Palace processes payments in USD, GBP, EUR, CAD, SEK, AUD, NOK, JPY, CHF, RUB, and DKK.

Deposit $10 Now and Get up to $100 and 50 Free Spins

Mobile Casino

mobile casino imageRoxy Palace is fully compatible with mobile devices running on Android and iOS. There are two options for mobile players, starting with the in-browser app that works on both operating systems. Mobile customers who own iPads or iPhones can download the casino’s dedicated application for iOS from iTunes at no cost.

The dedicated application is optimized for iOS 9.3 or later versions of the operating system. It is available in English only and features some of the most iconic Microgaming titles available at Roxy Palace. You get all the best mobile slots in one place, including Highlander, Thunderstruck, Jurassic World, Lucky Leprechaun, Immortal Romance, Lost Vegas, Reel Talent, Castle Builder II, and Avalon.

Mobile players can also pocket a life-changing prize on progressives like Mega Moolah, Treasure Nile, Cash Splash, and Major Millions. Virtual table games are also available for mobile play, including Vegas Strip Blackjack, Single-Deck Blackjack, Atlantic City Blackjack, European and American Roulette, and Classic Blackjack. Video poker fans who crave some action while on the move can play All Aces Poker, Deuces Wild, and Jacks or Better, among others.

Best of all, you get to enjoy the authenticity of landbased casinos on mobile, with the option to play live roulette, stud poker, baccarat, and blackjack on your portable device. The live tables offer streams in HD quality but require a stable wireless connection to run smoothly, preferably 4G.

The games have been optimized for mobile play, with players having a choice from landscape and portrait view. Registered customers can play for real money or load the demo versions on their smartphones. The current balance is always displayed on top so you can quickly load funds to your account should you run out of money to play with.

Both mobile apps are highly functional and feature a slick lobby that enables you to navigate between the different gaming categories quickly and efficiently. The mobile library is well-organized into individual categories. You can browse through the newest additions to the portfolio, check the featured games, or find individual titles with the help of the search feature.

Casino Games

live casino experience imageThe flash version of Roxy Palace features over 280 virtual slots, table games, and video poker varieties. If you are looking for greater diversity, we recommend you try installing the casino’s downloadable software on your Windows-based computer. This gives you access to the full suite of casino games which spans more than 500 enticing titles with crisp graphics, authentic design, and user-friendly interface.

Play Over 500 Exciting Casino Games

Slots

slots rtp imageIf you have previous experience with Microgaming casinos, you probably will be familiar with most of the slots featured in Roxy Palace. The instant-play version of the casino is home to some of the most iconic titles from Microgaming’s suite, with an ample choice of themes and features.

There is no filter to help you sift out the slots by theme but you still get to see the newest releases and the most popular titles in the collection. Branded games are especially popular among the members of Roxy Palace’s community, with some of the most prominent titles being Halloween, Bridesmaids, The Phantom of the Opera, Jurassic World, Battlestar Galactica, Hitman, Playboy, Tarzan, Hellboy, Who Wants to Be a Millionaire, and Tomb Raider: Secret of the Sword.

Over the years, Microgaming has produced a great number of slots inspired by history, mythology, and ancient civilizations and many of these have made it to the Roxy Palace portfolio. Those who find these themes appealing can try slots like Romanov Riches, Jumbo Jim El Dorado, Amazing Aztecs, Wilds Scarabs, Temple of Tut, Gods of Giza, and Titans of the Sun.

The slots boast different betting limits, payline number, and features. Undoubtedly, some of the most rewarding games are those that utilize the 243 and the 1024 Ways to Win formats where payouts are awarded for matching symbols on adjacent reels regardless of their exact position. Roxy Palace features several games in this format including Immortal Romance, Game of Thrones, Terminator 2 (1024 Ways to Win), and Dolphin Coast (3125 Ways to Win).

Purists looking for an old-school experience can put their luck to the test in classic slots like Break Da Bank, Fruit Salad, Retro Reels, Legacy, Cherry Red, Double Dose, Rock the Boat, Cash Clams, and Frost Bite.

Several other Microgaming slots that have acquired the status of classics are also available here including Immortal Romance, Ariana, Agent Jane Blonde, Bonanza, Reel Talent, Fortunium, and Lost Vegas.

Table Games

blackjack money management imageRoxy Palace players who prefer table games are presented with 39 distinct options in the instant-play version of the casino. There is an immense diversity of blackjack variations, some of which boast improved graphics and gameplay as part of Microgaming’s Gold Series.

Those of you who insist on playing traditional blackjack have a choice from several standard versions of the game like Classic Blackjack, Atlantic City Blackjack, Vegas Strip Blackjack, and Vegas Single-Deck Blackjack.

Perfect Pairs is recommended for those who are into experimenting with side bets. Spanish Blackjack plays with eight short decks – the 10s from each suit are removed. European Blackjack, Premier Blackjack, and Vegas Downtown Blackjack support multiple-hand play.

The selection of roulette variants is not as versatile but there are still some options for fans of this iconic game of chance. Roxy Palace features several standard options like French, European, and American Roulette. Premier Roulette Diamond Edition impresses with crisper visuals and improved gameplay whereas Multi-Wheel Roulette enables you to activate and play on up to eight wheels at a time.

Progressive Jackpot Games

slot machine jackpot imagePlayers who access the casino via its flash version have a choice from 15 games attached to progressive jackpots. The prizes here reach mind-blowing amounts, especially those in slots like Mega Moolah and Mega Moolah Isis.

These are part of the Microgaming progressive network – the software supplier itself provides the seed amount of $1 million after the jackpot is won and reset. The Mega Moolah jackpots drop quite frequently, roughly once every nine weeks or so, with an average prize of around $5.8 million. Your chances of scoring the pot are higher if you are betting the maximum per spin.

Some of the other progressives at Roxy Palace Casino include Microgaming classics like Treasure Nile, Major Millions (3-reel and 5-reel versions), Lots a Loot, Tunzamunni, Fruit Fiesta (available for play on 3 or 5 reels), King Cashalot, Cash Splash (3-reel and 5-reel versions), and Wow Pot. Players also have a chance to win a progressive prize in the video poker variation Jackpot Deuces where the pot drops when you score a royal flush of diamonds with a max bet.

Video Poker

video poker imageVideo poker is quite under-represented at Roxy Palace Casino. Players have limited options but at least, these are all classics like Double Double Bonus Poker, Aces & Eights, Deuces Wild, Bonus Deuces Wild, Aces & Faces, and Jacks or Better. The latter is the full-pay version of the game where you are awarded 9 credits per credit staked for a full house and 6 credits for flushes.

The games support bets of up to five credits. After each win, you get to use the double-up option where you can try to increase your profits from the last winning hand by picking a card of a higher rank than that of the virtual dealer.

It should be mentioned the above-listed games are available via the in-browser mobile app of the casino. We failed to find any video poker variants (apart from Jackpot Deuces) in the instant-play version of Roxy Palace.

Live Casino

Live CasinoCustomers of Roxy Palace get the chance to play against live dealers without having to leave the comfort of their surroundings. The environment in the live lobby is beyond realistic, which is no surprise considering the casino runs its live games on the sophisticated Evolution Gaming platform.

These fast-paced games offer lots of thrills and action and are hosted by friendly dealers with plenty of experience up their sleeves. There are tables with different limits to accommodate the budgets of all customers of Roxy Palace.

The minimums in some games like Speed Auto Roulette, for example, are as low as $0.10. High rollers get the chance to risk as much as $25,000 on some of the live baccarat tables. Additionally, the Evolution Gaming software offers a number of handy features. You can view statistics, chat with players, choose from different camera angles, and more.

We recommend you try Caribbean Stud Poker, Casino Hold’em, Speed Baccarat, No Commission Baccarat, Dragon Tiger, Infinite Blackjack, Blackjack Party, Immersive Roulette, and Lightning Roulette.

Licensing and Regulations

casino licence imageRoxy Palace went online in 2002 and operated under the ownership of Megapixel Entertainment Limited at the time. The casino changed ownership in 2015 after it was acquired by the well-known British gambling company 32Red for the hefty sum of £8.4 million.

In 2017, 32Red changed ownership itself. It was purchased by the Kindred Group (previously known as the Unibet Group), a gambling giant responsible for the operation of numerous iGaming brands including big names like Stan James, Unibet, Bohemia Casino, Bingo.com, and Maria Casino.

As part of this massive family of reputable gambling brands, Roxy Palace has acquired several licenses from the most respected regulators in the world. Brits are accepted here under the license of their local regulator, the UK Gambling Commission.

The casino has also received the stamp of approval of the Malta Gaming Authority alongside an eCOGRA certification for fairness. Roxy Palace published the theoretical returns of its games and boasts a cumulative RTP of around 96%. Some of the countries restricted from play at Roxy Palace include the USA, Bulgaria, Australia, Belgium, France, and Indonesia.

Customer Support

support imageMost regular players at Roxy Palace give very favorable feedback about the quality of the support service. The casino strives to provide its customers with a comprehensive service, giving them a choice from several methods of communication.

Players are provided with access to a live chat facility that is staffed 24/7 by knowledgeable individuals who are always quick to respond to queries. Before you contact them, we suggest you take a quick look at the website’s help section where you will find comprehensive information about some of the most frequently asked questions.

There are several telephone lines for customers who want to get in touch with Roxy Palace over the phone. International players should use +44 207 257 8704. The toll-free number for UK customers is +44 808 169 9307 while those in Canada can call +1 888 907 3257 (also toll-free). Sending an email at support@roxypalace.com is yet another alternative although there is also a ready-made contact form on the website.

Conclusion

You will hardly find a mind-blowing gaming diversity at Roxy Palace, especially if you are accustomed to playing at multi-software casinos with thousands of games. Despite its limited portfolio for instant play, Roxy Palace caters to traditional casino players with a decent library of slots and table games that spans 280+ titles. Those looking for a greater diversity should feel free to check the downloadable desktop version.

But there are other benefits of joining this casino. The operator treats players to limited-time rewards and processes customers withdrawals very quickly, within 24 hours only. More importantly, this is a well-regulated casino you can really trust without having to worry you will be denied your winnings.

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