Vegas Hero is one of the newer online gambling websites, hitting the scene only in 2017. Yet despite its short time on the market, this brand has already acquired a solid player base and is looking to expand with every passing year. It certainly made headlines when it came out, offering players a great casino experience.
The Vegas Hero brand is owned and operated by Genesis Global Limited, a Maltese company, licensed by both the local regulatory authorities and several foreign institutions. Genesis Global Limited also operates several other brands and has seen much success with those as well.
In this review, we will explore what makes Vegas Hero the success in that has been. Below, you will find information about every important aspect of the casino, such as bonuses and promotions, the gaming library, customer support, banking and more.
Bonuses and Promotions
When it comes to bonuses and promotions, you will certainly be satisfied with what Vegas Hero has to offer you. Not only does this online casino provide you with a generous Welcome Package, but it also allows you to continually claim weekly promotions down the line. Below, you will find the more important offers at Vegas Hero, along with the vital terms and conditions that you should follow in order to cash in your funds.
The first promotion that you will have at your disposal once you join Vegas Hero is the Welcome Package. It will give you the opportunity to claim up to $1,000 in bonus funds over the course of your four deposits and 50 free spins. Your first deposit will be matched 100% up to $200 and you will also receive your 50 free spins in increments of 10 for the next 5 days. After that, your second deposit will be matched 50% up to $200, so long as you enter the code ‘WHERO2’. Finally, your third and fourth deposits are eligible for a 25% match up to $300 each, provided that you used the codes ‘WHERO3’ and ‘WHERO4’, respectively.
The minimum amount that you have to deposit is $10 for each aspect of the bonus, though payments made via Skrill or Neteller are not eligible for this promotion. If you wish to withdraw any part of the bonus funds, you have to meet a wagering requirement of 40 times on the available casino games at Vegas Hero. As is typically the case, you need to keep into account the wagering contributions of each game type. Betting on certain game types will cause you to meet the requirement quicker than on others. For example, bets on slots count for 100% of their value, while a bet of the same amount on table games will count for 10% and 5% if it is on blackjack. Moreover, some slots come with reduced wagering contribution and some games are altogether excluded from the wagering process. For the purposes of the wagering requirement, your maximum bet will be capped at $5 per spin on slots and up to $30 on all other games.
As for the free spins, you need to wager $5 before you can claim any of them. Once you are eligible to receive them, you will gain 10 per day for the five following days. You have 72 hours to use the free spins once they are credited to your account. The bonus funds have to be wagered 40 times before they can be withdrawn and you will have 14 days to complete the requirement.
Once you are finished with the Welcome Package you will have the opportunity to make use of the Tuesday Bonus promotion. As you can imagine, it is available every Tuesday once per week. You will be eligible to receive a 25% match up to $100.
This promotion comes with the standard terms and conditions. The minimum deposit is once again $10 and the wagering requirement is also 40 times the value of the bonus. The wagering contributions remain the same as mentioned above and you have 14 days to complete the requirement. The betting limits for the purposes of wagering requirement are $5 on slots and $30 on other games.
Software providers are a vital part of the online casino industry. These companies are the ones who create the games that we love to play, providing them to online gambling websites for a fee. An online casino is only as good as the games that it can offer and this is why it is very important to look at the software present at that website. In this aspect, Vegas Hero does not disappoint. Granted, the number of software providers working with Vegas Hero is not the largest, but they are certainly some of the best in the industry. The list includes Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, Play’n GO, and Quickspin.
Microgaming and NetEnt supply the bulk of the virtual games, while Evolution Gaming provides the live dealer selection. The other three make their contributions to the gaming library, but the number of games that they offer is still small. Regardless, this combination of providers have created a top-tier gaming selection and we are more than happy with the results. Furthermore, their software is up to date with all standards and users will certainly have a great time with their games. The titles can be loaded directly within the player’s browser and there is no need to download anything to your computer.
Controlling your bankroll at Vegas Hero is quite simple and you can easily do so with one of the several payment services supported by the casino. Vegas Hero has gone out of its way to accommodate a wide range of players and currently accepts payment via multiple different banking solutions.
Credit cards are one of the most popular payment methods at this gambling website, offering instant deposits to those who choose to make use of them. Vegas Hero currently accepts deposits made via Visa, MasterCard and Maestro. You can deposit anywhere between $10 and $5,000 and the payment will be cleared instantly. If you wish to use your credit card to cash in your winnings, then you can request a payout to a Visa or a MasterCard credit card. Unfortunately, Maestro cannot handle withdrawals. You can cash in anywhere between $10 and $2,300 via credit card and you can expect the payment to clear within 3 business days.
Another popular banking solution at Vegas Hero comes to us in the form of eWallets. These services allow users to store and move funds from an online balance and they benefit from instant deposits and the quickest withdrawals in the online gambling industry. Vegas Hero supports Skrill, Neteller and ecoPayz. Skrill and Neteller can transact up to $5,000 at once, while ecoPayz transactions are capped at $1,000. In all cases, the minimum deposit is $10. As for withdrawals, you can use all three services to cash in your winnings. Withdrawal limits range between $10 and $2,300 and the payment clears almost instantly once it has been reviewed and issued by the casino staff.
Prepaid options are also available at Vegas Hero, though they may not be as numerous as the others we have mentioned. Paysafecard is arguably the most popular prepaid method in the online gambling industry, while EntroPay also enjoys a significant user base. Both services will allow you to fund your bankroll instantly, although deposit limits vary widely between the two. Paysafecard will allow you to deposit only up to $300 at once, while EntroPay can be used to transact up to $5,000, with the minimum deposit being $10 in both cases. When it comes to withdrawals, you will only have EntroPay at your disposal as Paysafecard only supports one-way payments. You can cash in between $10 and $2,300 using EntroPay and the payment will be processed nearly instantly once the casino issues it.
If you have deposited with a service that is not supported for withdrawals, then you can request a cash out by Online Bank Transfer. It is really your only option of receiving your funds and withdrawal limits range between $10 and $2,300. The downside is that this service is considerably slower than any other that we have mentioned so far. An Online Bank Transfer can take up to five business days to clear once the casino makes the transaction.
Playing at Vegas Hero does come with certain advantages, for example, the ability to take the casino with you anywhere you go. Since it was launched in 2017, Vegas Hero benefits from the last technologies in the online casino industry and is able to offer users a top-tier experience. The mobile version of the casino certainly contributes to the overall package and if you are the type who gamble on the go, it will come in handy.
Like many gambling websites, Vegas Hero allows you to access the casino from any smartphone or tablet with a stable Internet connection. You will be able to do so, simply by opening the casino website within the browser of your mobile device. There is no need to trouble yourself with downloading any additional software. The instant play interface is also present in the mobile version and you can play your favorite games directly within the browser. The experience has been altered somewhat to make it more suitable for the mobile form factor but you will still have a great time with Vegas Hero. Much of the gaming library is available on mobile and you can play your favorite slots and table games every time that you have a spare moment.
Other benefits of the mobile version include a scaled-down interface to allow for easier navigation on the smaller screen. But by far the most important aspect of the mobile version is that you do not lose out on any features present in the desktop variant. You will still have full access to all promotions and bonuses, customer support, games, banking solutions, etc.
Vegas Hero’s best aspect is without a doubt the gaming library available to all players who register. Here you will be treated to hundreds of unique and memorable casino games from all of the popular genres. This includes slots, blackjack, roulette, video poker, live dealer titles and much more. Another advantage is that you will not need to download any additional software and you will be able to load the games directly within the window of your browser thanks to the instant play interface.
Starting off with the most numerous genre, the slot games available at Vegas Hero include some of the most popular on the market. This online casino has gone to great lengths to partner with the best software providers in the industry to bring you a one-of-a-kind online gambling experience. Moreover, the slots selection is quite diverse since each game features its own unique theme. So much so, that anyone will be able to find something they like. Mythology games have proven to be quite popular and Vegas Hero certainly has them in store, with prominent examples being Thunderstruck II, Vikings Go To Hell, Valley of the Gods, Rise of Olympus, Age of Dragons and more. If classic-themed slots are more to your liking, then you should certainly consider Fancy Fruits Crazy Chicken Shooter, Joker Supreme, Bars and Stripes, Fire Joker and a few others. Branded games are also available in the form of Jurassic Park, Game of Thrones, Jurassic World, Bridesmaids and more. Alternatively, you may also want to take a look at the animal-themed slots featured at Vegas Hero such as King of the Jungle, Wild Dolphins, Fat Cat, and more. Of course, we cannot neglect the progressive slots selection, which includes all-time favorite titles such as Mega Moolah, Treasure Nile, Cash Splash, Mega Moolah Isis and more.
When it comes to table games, Vegas Hero has made sure to include all of the popular game types. Blackjack is always a good choice at any online casino and here you will be able to play several interesting variations, such as Blackjack Multihand, Classic Blackjack Gold, Blackjack Single Deck, High Limit European Blackjack, Double Exposure Blackjack Gold and more.
If roulette is your game of choice, you will certainly appreciate the selection at Vegas Hero. This gambling website is host to a number of popular titles. You will be able to play all of the classic variations, namely European, French and American Roulette, but you will also have at your disposal a few more unique games like Auto Roulette La Partage, Auto Roulette VIP, English Roulette, Multi-Player Roulette, and more.
Fans of video poker will feel right at home at Vegas Hero. The casino benefits from its partnership with Microgaming, being able to offer that software provider’s vast range of video poker variations. Jacks or Better, Aces and Eights, Deuces Wild, Louisiana Double, Aces and Faces, Tens or Better and even more variations await you at Vegas Hero, giving you the opportunity to play to your heart’s content.
The virtual selection of games is certainly something to consider but if you are craving the authentic casino feel, then head on over to the Live Casino section, where you will be treated to a whole slew of live dealer titles. Immerse yourself in the brick-and-mortar casino atmosphere by playing the various classic table games. More specifically, you will be able to play different variations of blackjack, roulette, casino poker, baccarat and Dream Catcher.
Licensing and Regulations
There are only a few ways to determine the legitimacy of any online gambling website and even then some players may still be apprehensive. The only way to be sure of a casino’s legitimacy is to take a look at the licensing acquired by the operator. Once licensed by a government institution, an operator will be held accountable for their actions and will abide by the laws and regulations laid out for them.
In the case of Vegas Hero, we see that this online casino is licensed by the Malta Gaming Authority, the United Kingdom Gambling Commission and the Swedish Gambling Authority, all respected institutions in their own right. It is difficult enough to gain accreditation from one of them, let alone all three of them. This alone speaks volumes regarding the qualities of Vegas Hero. With this in mind, we can safely say that you will have a fair gambling experience, knowing that the outcomes of games are not predetermined in any way. Moreover, in the event that you have a dispute with the casino, you can turn to any of the three institutions to resolve the issue.
Despite the excellent licensing, Vegas Hero is not allowed to operate everywhere. There are certain jurisdictions from which Vegas Hero does not accept customers.
These include the United States, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia and Greece.
If you ever find yourself in a situation where you need assistance, know that you can always turn to the support staff at Vegas Hero to resolve all issues. The support team works hard to make sure that everyone has an excellent experience with the casino and will provide help whenever it is needed. You have several means of contacting the support agents, with email being the primary method. You can forward all of your issues and complaints to email@example.com or firstname.lastname@example.org and you can expect a response within the following 24 hours.
The casino does support live chat functionality, however, it is only available for a short few hours of the day. While its addition is appreciated the short working hours are not. Granted, you can still receive help via other ways, but live chat stands as the best method of communication in the online gambling industry.
Alternatively, you also have the opportunity to pick the phone and call the support team. Vegas Hero maintains a Maltese line that you can dial up and speak with an agent directly. Keep in mind, that charges may apply if you choose to phone the support staff.
With all of this taken into account, we can only conclude that Vegas Hero is an excellent gambling website with a lot to offer you. The gaming library may not be largest in terms of quantity but it can stand toe to toe with any other where quality is concerned. The casino works with the best software providers in the industry and that has more than paid off, with players reaping the benefits.
Other aspects of Vegas Hero also hold up to scrutiny. The promotions featured at this gambling website are generous and the terms are certainly fair when all things are considered. The Welcome Bonus, in particular, is quite worthwhile, spanning over the course of your first four deposits. Banking options are plentiful and you will be able to easily manage your bankroll. As far as customer support is concerned, we are disappointed to see that live chat is only available for a short time, but knowing that the agents are still working sets some of our troubles at ease.
Overall, Vegas Hero is certainly on the way to becoming a major online casino and we have no trouble recommending it to you.