|Casino Name||Casino Napoli|
|Languages||English, Spanish, German, French, Danish, Finnish, Italian, Norwegian, Russian, Swedish|
|Currencies||EUR, GBP, USD, AUD, CAD, RUB, ZAR, NOK, DKK, SEK|
|Support||24/7 live chat, email (firstname.lastname@example.org), and telephone (+357 25 030456)|
|Welcome Bonus||400% up to €800 on first deposits and a 150% bonus up to €1,000 on second deposits|
|Bonus Terms||1. The minimum deposit for the 400% bonus is €20.
2. The bonus and deposit must be wagered 20x or more before a withdrawal.
3. Players from the UK, Greece, and Lebanon must cover 40x wagering.
4. Maximum bets, game restrictions, and terms apply.
|Software||Microgaming, Wazdan, NextGen, Playson, Vivo Gaming, Evolution Gaming, SA Gaming, Lucky Streak, Booming Games, Revolver, Fugaso, Evoplay, Felix Gaming, Noble, Iron Dog, Leap, Boongo, Spinomenal, Xplosive, MrSlotty, and 1x2gaming|
|Mobile Software||In-browser app for Android and iOS|
|Withdrawal Time||Processing times of up to 5 business days|
|Withdrawal Limits||€100 to €5,000 per month|
|Deposit Options||Mastercard, Visa, Visa Electron, Paysafecard, Maestro, Entropay, CASHlib, ecoPayz, Skrill, Neteller, Neosurf, Zimpler, MuchBetter, Dinero Mail, Todito Cash, Boleto, Multibanco, Postepay, Moneta, iDEAL, Eps, TrustPay, POLi, EasyEFT, Siru Mobile, Qiwi, Bitcoin, Przelewy24|
|Withdrawal Methods||Visa, Mastercard, ecoPayz, Bitcoin, Skrill, Neteller|
|Table Games||Over 50 games (and more than 80 live tables)|
|Video Poker||Over 15 variants|
|Jackpots||36 games in the jackpot section|
Naples, or Napoli as Italians call it, is better known for its delicious pizza rather than for its gambling attractions, which has not prevented this online gaming operator from borrowing the city’s name. Casino Napoli has been pieced together by the Curacao-licensed company Alpha Interactive Solutions, also responsible for the management of Split Aces and Spin Up.
Launched in 2015, Casino Napoli is friendly to customers from around the world with the exception of those based in the United States and a couple of other jurisdictions. As becomes obvious by the name itself, the website boasts a Mediterranean theme, with soothing white and blue colors dominating its layout.
It supports an array of different languages. Apart from English, players have a choice from Spanish, German, French, Russian, Norwegian, Finnish, Danish, Swedish, and Italian. The games featured in the lobby are courtesy of a broad range of software studios, with Microgaming, Betsoft, NextGen, Wazdan, and Playson being only some of the companies to supply games to Casino Napoli.
The gambling operator has ensured its gaming library is versatile enough to satisfy the needs and preferences of everyone. Here, you will be able to find tons of online slots alongside a decent enough suite of popular table games like roulette, blackjack, and baccarat. The casino also offers a very impressive selection of live games, which features tables by Evolution Gaming, SA Gaming, Lucky Streak, and Vivo.
New customers of Casino Napoli can give their starting balance a boost by claiming an awesome welcome bonus of up to €800. The operator also offers a range of other ongoing promotions including midweek bonuses, free spins without any wagering, and jackpot reloads. There is also a VIP club reserved exclusively for the most loyal customers.
Bonuses and Promotions
Casino Napoli has a very nice way of welcoming new customers to its website. Players who open real-money accounts at the casino and fund them are eligible for a 400% first-deposit bonus of up to €800. The casino does not specify how much exactly is the minimum qualifying bonus amount in the terms but we established it was €20 as a support host was kind enough to inform us.
Players who have bigger appetites for free play can satiate them by redeeming a special welcome bonus, exclusive to high rollers only. To do that, one needs to get in touch with the support team, though.
There is another bonus from the welcome bundle, granted to players who boost the balance of their accounts for a second time. This one is a 150% deposit match of up to €1,000 in free credits. But it does not end there, either. The casino will give newcomers weekly 100% bonuses of up to €300 every Sunday during the first month after registration.
For the purposes of ensuring fair gaming and hindering players who are hunting for bonuses, Casino Napoli requires them to wager the sum of the bonus and deposit at least 20x before they attempt to make a withdrawal.
Customers who sign up from the UK, Greece, and Lebanon have to meet higher wagering requirements of 40x the bonus plus deposits. Only the slots can be played with the bonus. Bets placed on any of the other available games will lead to the voidance of the bonus and its associated winnings.
Most slots contribute 100% toward the wagering. Exceptions are made for select titles like Fruit Zen, The Angler, Monkey Money, Legend of Ra, Thor & Loki, Dragon Kings, Rise of Egypt, Book of Sun, Gods Temple, and Fruits Land, among several others. Their contribution drops to 10% only.
If you happen to claim the bonus only to establish you cannot meet the wagering, you can have it cancelled with the help of a support host. The bonus itself is not cashable despite being included in the playthrough. Any remaining unused bonus balance is removed 15 days after redemption.
Returning players are not left with empty hands, either. The can opt in for the permanent Jackpot Reloader bonus with the code JACKPOT and a minimum deposit of €20, which is available once per customer every month.
Another option is to redeem one of the Midweek Morning Madness bonuses with the bonus code MORNING. You have a choice from several options, namely a 50% bonus up to €50 with a minimum deposit of €20, a 75% bonus up to €100 with a deposit of at least €51, and a 100% bonus match with deposits of €100 or higher. These bonuses can be claimed Mondays through Fridays from 6:00 to 11:59 o’clock in the morning. Players are restricted to one bonus per day, though.
There is also one permanent offer that is likely to appeal to fans of slot games. They are treated to up to 100 cash spins per week. Eligible customers get one bonus spin per every 100 rounds they play during the week with the deposit code WEEKLYCASH.
The spins can be used only on the slot of the week which is determined by the members of the customer support team. The value of the cash spins depends on the minimum wager in the game. You can cash out as much as €500 in winnings with this offer. The cash spins have no wagering requirements. The other ongoing bonuses we talked about earlier are subject to the general terms and conditions we outlined for the welcome bundle.
The more comp points you generate through real-money play at Casino Napoli, the higher your chances get of being invited into the operator’s VIP Club. The membership comes with different benefits including faster payouts, higher wagering privileges, better points conversion rates, and the services of dedicated account managers.
Casino Napoli offers a very straightforward experience via a website that uses a familiar template with a menu bar at the top and a drop-down one for the gaming selection. So if you expect anything out of the ordinary in terms of design, you will not find it here.
On the other hand, this layout makes everything the casino has to offer very easy to find. Players are provided with the option to select their games on the basis of provider, which is always a plus in our opinion. An entire page is dedicated to assisting new players in starting their Casino Napoli journey although setting up an account is easy enough as it is here.
The casino has teamed up with a vast number of software suppliers for its gaming suite. We counted around 25 software studios, some lesser-known than others. Some of the industry’s heavyweights have made it to the list, including Microgaming, Wazdan, NextGen, and Betsoft.
The website also features titles by Iron Dog, 1x2gaming, Felix Gaming, Fugaso, Booongo, Booming Games, Revolver Gaming, Leap Games, MrSlotty, and Spinomenal. The live tables are courtesy of several different providers of live casino solutions, namely Evolution Gaming, Vivo, Lucky Streak, and SA Gaming.
Most of the games on offer can be played for fun before you venture to risk any real money. Everything works quickly and smoothly although we did experience a couple of malfunctions with some of the Fugaso games. The interface is available in a huge number of languages – English, Spanish, French, German, Danish, Finnish, Italian, Norwegian, Russian, and Swedish.
Napoli provides very extensive information about the payment methods it works with. This is not always the case with some other casinos that seem to consider this a top secret revealed to fully registered members only. An entire section of the website is dedicated to banking and lists all the available payment methods Casino Napoli players can use.
One thing we particularly liked about the operator’s cashier system is that it features a drop-down menu where players can select their country of residence to see all supported methods for their respective location. We consider this quite useful because some of the banking solutions are available locally and cannot be used by customers from specific territories.
Some of the methods you can deposit with include Mastercard, Visa, Visa Electron, Paysafecard, Entropay, Maestro, CASHlib, ecoPayz, Neosurf, Zimpler, Skrill, Neteller, MuchBetter, Dinero Mail, Todito Cash, Boleto, Postepay, Moneta, Multibanco, iDEAL, Eps, TrustPay, POLi, EasyEFT, Siru Mobile, Qiwi, Przelewy24, and Bitcoin.
As you can see, Casino Napoli has got you covered banking-wise regardless of which country you come from. The bare minimum you can transfer to your balance is €20. The operator enables its customers to exercise a greater control on their spendings by setting up their own maximum deposit limits.
However, we warn you that in this case you will be able to cash out only 5x the amount the deposit limit you have set. If the request exceeds this amount, the transfer will not go through and the money will be returned to your balance.
Many of the deposit options listed above are suitable for conducting withdrawals as well, including Skrill, Neteller, Visa, Mastercard, ecoPayz, Bitcoin, and bank transfers. The operator hints it might impose charges on withdrawals in the FAQ section but does not state clearly the exact amount you may have to pay in fees.
The minimum cashable amount at Casino Napoli is set rather high at €100. The opposite can be said about the maximum you can withdraw from your account per month – it is quite low at €5,000. Here it should also be mentioned that the casino will automatically return your payments via the same method you have used when depositing, unless said method does not allow for withdrawals.
The terms and conditions state that if the cumulative deposits of a player are under €200, they will be allowed to cash out only 10x the amount of their last deposit. This also applies to the cases when a players has processed additional payments for the sole purpose of exceeding the cumulative deposit amount of €200.
We took issue with the processing timeframes of withdrawals, which are way above the average waiting time at most other casinos we have tested. The financial department of Casino Napoli strives to review and approve withdrawal requests within 5 business days.
This means that if you send out your request at the beginning of the weekend, you will have to wait at least a week until you eventually get your winnings. And another thing to bear in mind – all inactive accounts have a €5 fee deducted from their available balance each month. Payments can be made in EUR, USD, AUD, CAD, GBP, RUB, ZAR, NOK, DKK, and SEK. Players can choose their preferred currency in the cashier.
Casino Napoli is compatible with most smartphone and tablet devices that use the widespread operating systems Android and iOS. The design of the mobile version works well for smaller screens. You can change the language from the drop-down menu in the upper right corner, having a choice from the same ten options as those for desktop.
The live chat button is permanently glued to the bottom no matter which section of the website you open, which gives you quick access to the support service. The mobile lobby features tabs for the slots, your favorites, the live casino, and the table games. On top, you have the search tool and the banners with the latest promotional incentives at the casino.
The main navigation menu leads you to the banking system, your account settings, the terms, and the About Us page. Loading times for the games are quite fast, allowing mobile users to seamlessly switch from one title to another. Overall, the casino pretty much offers the standard experience on mobile in terms of efficiency and features.
The number of options mobile players are facing is rather satisfactory. The browser-based app is chock-full of video slots, but we failed to locate any games with progressive jackpots here. Some of the slot titles that deserve spinners’ attention are The Golden Owl of Athena, Fruit Zen, Dark Mystic, African Sunset, Atlantic Treasures, Trump It Deluxe, and Circus of Horror.
Video poker fans get the chance to try Deuces Wild and Magic Poker on the go. Players looking for table games are catered to with Single Deck Blackjack, American Blackjack, European Blackjack, Roulette Premium, American Roulette, and Baccarat 777. The in-browser app also gives you access to the live tables, several bingo games, and scratchcards.
Casino Napoli features a nice selection of over 600 games provided by top suppliers like Microgaming, Playson, and Betsoft, among many others. Most of these are slots but card and table games also receive a decent enough coverage with various versions of blackjack, roulette, baccarat, and poker.
Video poker is also on the menu with several of the most popular variants on offer. The casino offers an impressive range of live dealer games by four distinct providers. We particularly liked the fact the lobby features a separate section for Micro Bets. We suggest you visit this if you lean toward the more conservative side of the betting spectrum. Some of the games in this section support bets of $0.01 only.
Casino Napoli enables players who enthuse over spinning the reels with a decent selection of 550 or so slots, grouped into two main categories. The Classic Slots section is home to simpler games that typically play over three reels.
Some of those are anything but old-school in terms of design and visuals, though. For example, the three reels in Fashion Slot are styled to resemble a glossy fashion magazine where payouts are awarded for matching elegant ensembles. Some of the other classic options include Lemon Slot, Beauty Slot, Olympia Slot, Crazy Pizza, and Bow Wow Slot, most of which are supplied by Fugaso.
The section with more advanced video slot is more plentiful. The games you will find there stand out with improved graphics and more complex gameplay. The themes are diverse and so is the design.
If you insist on playing 3D slots, the casino has got you covered with some of the most impressive Betsoft creations like Viking Voyage, Ogre Empire, Sugar Pop 2, Blood Eternal, The Golden Owl of Athena, and Fire and Steel. Microgaming has supplied Age of Discovery, Agent Jane Blonde, Adventure Palace, Alaskan Fishing, Ariana, Avalon II, and Hot as Hades. Branded games like Hitman, Hellboy, Bridesmaids, Jurassic World, and Playboy are also on offer.
We personally enjoyed some of the slots created by Spinomenal. Lemur Does Vegas, Siren’s Treasures, Parrots Rock, Cupid’s Strike, Reviving Love, and Divine Forest were all very interesting in terms of design and gameplay.
Casino Napoli throws a nice collection of table games into the mix for good measure. This is your typical selection of blackjack, roulette, and poker you can find at many other gambling sites, but there is a sufficient variety to appeal to all fans of these casino classics. Another thing we liked was that you can filter the games on the basis of type.
Customers keen on betting on the Devil’s Wheel should try Roulette Pro, European Roulette, Premium Roulette, Micro Roulette, or Zero Spin Roulette. The American double-zero version is also available if you do not mind the higher house edge it comes with.
You can also play Blackjack Surrender and Blackjack Switch, both of which are courtesy of Fugaso. The operator offers several interesting casino-banked poker games like Caribbean Poker, Fugaso’s Casino Hold’em, Poker Pursuit, Three Card Poker, and Microgaming’s Cyberstud Poker. Those interested in rolling the dice can do so in Vegas Craps.
Baccarat fans have a choice from several options. The version supplied by Fugaso is suitable for conservative players as it supports bets from €1 to €100. Evoplay has provided Baccarat 777 where you can risk up to €1,000 per hand and snag a hefty payout of 77x your stake with a winning Lucky Sevens side bet.
Progressive Jackpot Games
There is an individual section designated for jackpot games at Casino Napoli where you will be able to make a pick from more than 30 titles. Of course, all of these are slots. The games from Fugaso’s Jackpot Series offer multi-tiered prizes, with some of the most prominent examples being Crazy Bot, Fruits of Neon, Smoking Dogs, Grand Sumo, and Magic Destiny. Note that the overall return to player in these games is significantly lower (sometimes as low as 91.30%) to compensate for the big jackpots.
Betsoft has also contributed some of its most popular networked progressives, including Good Girl, Bad Girl, and Slots Angels. Jackpot prizes also drop in Mega Gems, The Ghouls, Jackpot Jamba, and Pharaoh King.
Casino Napoli has a designated section for video poker with around 15 variants of the popular card game. There is the standard set of video pokers like Deuces Wild, Aces & Eights, All Aces, Jacks or Better (full-pay), Aces & Faces, All American Poker, Double Double Bonus Poker, Joker Poker (also available in multiple hand format), Tens or Better, Deuces & Joker, and Bonus Poker. All of these are supplied by Microgaming.
One less conventional variant that caught our attention is Magic Poker, provided by Wazdan. This one features a slightly different paytable where the lowest hand to pay out consists of two pairs. The biggest prizes are awarded for five of a kind. Wild cards are in play but these change over time.
Sometimes the deuces are wild, at other times the sevens are wild and so on. Another peculiarity here is that there are three deals, i.e. you get to change cards twice instead of only once as is the case in standard video poker.
Live Casino Games
The live section of Casino Napoli is powered by four different suppliers of live casino solutions but the presence of Evolution Gaming is particularly strong here. The renowned studio is responsible for the provision of 70 or so live games, including some of its most iconic products like Super Sic Bo, Immersive Roulette, Dream Catcher, Casino Hold’em, Lightning Dice, Baccarat Squeeze, and Blackjack Party.
SA Gaming has supplied Speed Baccarat and Sic Bo. Players who are looking to challenge the live dealers can also try some of the tables of Vivo Gaming. Lucky Streak’s live lobby features tables where the live action is streamed from the floors of the Maltese Portomaso and Oracle casinos.
Licensing and Regulations
As we explained in our overview, Casino Napoli is operated by Alpha Interactive Solutions under a license issued in Curacao. Sadly this does not carry much of a weight when it comes to ensuring player protection and handling customer complaints.
Casino Napoli welcomes play from most countries on the global gambling market and protects its customers’ sensitive details with a 128-bit encryption, which is pretty much the standard. The terms and conditions of the casino include a clause stating that play from the USA, Israel, Turkey, and Singapore is restricted.
The customer support service at Casino Napoli is very time-efficient, with the website offering several channels of communication. The chat facility is by far the fastest way to communicate with the support agents.
This avenue of contact is available at all times, which is great news for customers from around the world. They can always rely on getting some help no matter what time zone they attempt to contact the hosts from. We never had to wait for more than 30 or so seconds each time we sought help or information from the casino’s team.
The other option is to email them your query or issue at email@example.com, in which case you can expect a response within a couple of hours. The support team responsible for handling email queries also knows no rest 24/7. The only communication channel that does not work around the clock is the telephone service, which is available from 9:00 am to 10:00 pm GMT.
So what is our final opinion of Casino Napoli? Well, if we have to be entirely honest, there is some room for improvement here, particularly where withdrawals are concerned. The minimum withdrawal is too high at €100 while the upper limit per month is rather low at €5,000 only.
The processing timeframe of 5 business days is longer than what we have grown accustomed to seeing when gambling online. We are also of the opinion stricter measures should be in place to prevent problem gamblers from placing bets on the website.
Deposit limits and self-exclusion are allowed here, which is laudable. However, reversing the exclusion is possible with a written or electronic notice on behalf of the excluded person under the casino’s terms.
Other than that, Casino Napoli’s game is quite strong when it comes to functionality, mobile compatibility, and software. The gaming library is quite impressive in terms of diversity. We also liked the fact the operator has included some less conventional games in its suite which are a rarity at many other online casinos.
The bonuses are quite nice, with decent conditions for the most part. So if you are looking for a nice selection of games by many different suppliers and a busy promotional calendar, drop by Casino Napoli and try it in fun mode to form your own opinion on its offering.