|Casino Name||True Fortune|
|Languages||English, French, German, Spanish, Italian|
|Currencies||USD, EUR, AUD, ZAR|
Phone: (+1) 718 732 0154 (International)
+34) 91 290 1420 (for Spain)
(+33) (0)1 789 00368 (for France)
|Welcome Bonus||A 200% match up to $2,000|
|Bonus Terms||The minimum qualifying deposit is $25.
To redeem the bonus, players need to clear a 35x wagering requirement that applies to the total sum of the bonus and the deposit.
The bonus is intended for playing slots, keno, and scratch cards.
The maximum bonus bet size is $5. The bonus expires in 30 days for all players, except Swedish and Danish residents who have 60 days to clear the playthrough.
|Software||Betsoft, Saucify, Rival Gaming|
|License||Curacao Gaming Control Board|
|Mobile Software||iOS, Android|
|Withdrawal Time||Withdrawals might take up to 18 business days.|
|Withdrawal Limits||The minimum cash out is $100.
The maximum withdrawal amount depends on the players’ deposits. For deposits under $240, the withdrawal amount is 10x your deposit. In case the amount of your deposit is $250 or more, there is no maximum cashout.
|Deposit Options||Visa, Mastercard, Maestro, Bitcoin|
|Withdrawal Methods||Bitcoin and Wire Transfer|
True Fortune Casino made its foray into the iGaming scene in 2020. The site captures the eye with its modern design that features a black and blue color scheme. The layout is straightforward and the website features various filters that help players to navigate through the games. Even though the interactive casino is new on the market, it already enjoys players’ attention from various jurisdictions.
The casino’s gaming portfolio is humble but in the operator’s defense, we must say that it covers major genres such as slots, table games, progressive jackpots, video poker, and specialty games. True Fortune Casino partners with Betsoft, Saucify, and Rival Gaming that power the site’s gaming content.
Bonuses have become an integral part of running a successful online casino. Therefore, casino enthusiasts who decide to sign up at True Fortune Casino can expect a generous Welcome Bonus. To keep its users satisfied with their stay at the casino, the operator also offers other promotions as well as a loyalty scheme specially designed to reward its patrons.
Another advantage of the casino is that its platform is available in several languages. In that way, the site caters to the needs of casino enthusiasts who are not fluent in English. If you find yourself in a pickle, you can always count on the professional customer support department that responds in a prompt fashion. Although the payment options at True Fortune Casino are scarce, they are among the most reliable ones and are accepted worldwide.
Bonuses and Promotions
As a relatively new casino, we must admit that there are not a lot of promotions on offer. However, the casino knows how to greet its new recruits by surprising them with a hefty Welcome Bonus. The sign-up offer can get you up to $2,000. The minimum deposit to qualify for this promotion is set at $25. Prior to cashing out, players need to wager the total amount of the bonus and the deposit 35x.
To ensure fair play, the casino pegged the maximum bet at $5 while clearing the playthrough. It is of crucial importance to mention that casino mavens are allowed to play only slots, keno, and scratch cards with the bonus funds from the sign-up promotion. All variations of table and card games, video poker, and progressive jackpots are excluded from this promotion.
According to the casino’s Terms & Conditions, casino aficionados have 30 days to meet the wagering requirements tied to the bonus. Players from Sweden and Denmark have 60 days to clear the rollover. Please note that residents of the following countries are not allowed to claim deposit bonuses offered at True Fortune Casino: Bulgaria, Costa Rica, Georgia, Latvia, Russia, the UK, Canada, Israel, and Ukraine.
This promotion can be claimed only once by new registrants of the casino. Casino enthusiasts who are craving for a flying start are recommended to benefit from this promotion as it comes with a staggering match percentage of 200%. It is important to mention that the promotion should be claimed prior to making the first deposit.
If table games are more up to your alley, the casino tailored a special bonus on your first deposit that is intended for playing all variations of table games offered at True Fortune Casino. The promotion states that players can claim 100% Cashback Insurance on their first deposit in case they make a qualifying deposit of at least $25.
We got in touch with the customer support department to learn that this promotion has a 1x playthrough. This means that if you lose the total amount of your first deposit, you will have it completely recovered and you need to wager it just 1x in order to withdraw funds from your gaming account. To claim the bonus, casino enthusiasts need to contact the customer support agents via Live Chat after they lose the entire amount of their first deposit against the house.
The loyalty scheme of the casino is another reason to spend some more time at the relevant gaming site. For each $1 you spend at True Fortune will bring you 1 comp point. In case you collect 100,000 comp points you can convert them into $100. This means that you need to wager at least $100,000 in order to receive $100 from the casino. We learned that to withdraw the funds you receive from the loyalty scheme, players should wager them at least 1x.
Despite the humble number of bonus incentives, these are quite generous as you can see from the Welcome Bonus. We must admit that the loyalty scheme is not the most profitable, but we appreciate the fact that the casino team took care of its loyal fans as there are many competitors out there that do not offer any perks to its existing customers.
To provide you with a fun-filled casino experience right at your home, the gambling operator joined hands with some well-established and innovative software providers, and more precisely Betsoft, Saucify, and Rival Gaming. Unlike many web-based casinos that collaborate with dozens of suppliers, True Fortune Casino decided to take another approach.
That explains the modest assortment of games offered at the gaming site, but we highly value the quality of the games. In the lines below we will mention a few words about the brands that power the casino’s gaming library.
Undoubtedly, casino enthusiasts have come across a gaming product developed by Betsoft at least once during their gambling escapades. The software company’s history dates as far back as 1999 and currently, it is known for its remarkable collection of slots. Betsoft’s games employ some of the most sought-after animations. The software provider holds licenses issued by Malta, Romania, and Curacao.
Even though we cannot enlist Saucify among the most well-known brands, the software supplier incorporates an innovative touch in its gaming products. For that reason, a growing number of casino operators are eyeing the opportunity to partner with this software company that is licensed by the Government of Curacao.
Established in 2006, Rival Gaming has become a premier software supplier that brags about its abundant gaming portfolio and remarkable quality of the products it offers. The developer offers its gaming portfolio thanks to a license issued by the Curacao Gaming Control Board. We should mention that Rival Gaming is the main provider of games offered at True Fortune Casino.
Having all this in mind, we can conclude that despite the narrow selection of games, True Fortune mainly focuses on the quality of the products. What is more, most of the games offered at the casino are performing great on mobile devices that run on iOS or Android.
The payment methods that are on offer at True Fortune Casino are certainly not broad with 4 options to make deposits and only 2 options to withdraw funds. The casino accepts credit/debit cards by Visa, Mastercard, and Maestro for making deposits. Bitcoin is also implemented as a payment solution and we consider it among the best options you have at the gambling site as it supports both deposits and withdrawals. In addition to that, your safety and anonymity are guaranteed.
The minimum amount you can deposit is $25 and the payment will be processed instantly. It must be noted that a 3% processing fee will be imposed on all deposits. What is more, casino enthusiasts should be familiar with the currencies the casino accepts, and namely USD, EUR, AUD, and ZAR.
Payment options are also quite tight, and these include only Bitcoin and Wire Transfer. There is a limit on the minimum amount players can cash out and that is $100. According to our opinion, this withdrawal limit is too high compared to other casino operators that offer cashout limits that start from $10.
As for the maximum withdrawal limit, it is determined by your deposit. Assuming that your last deposit is not exceeding $249, the maximum cashout amounts to 10x the deposit, or no more than $2,490 per transaction. If the amount of your deposit is equal to or exceeds $250, the operator does not impose any limits.
It is important to explain that withdrawals are free of charges, but the casino is not responsible for fees that might occur on behalf of the payment service provider.
Players are required to verify their accounts before heading to the cashier to request their first withdrawal. This is a standard procedure and you will need to provide a copy of ID or passport, a recent utility bill, a copy of the credit/debit card used to make a deposit (only the first four and the last four digits should be visible), and a signed Card Authorization Form (CAF) that can be found at the website of the casino.
As for the pending time, we were quite surprised to find that it might reach up to 18 days. We consider this to be a major drawback of the casino as most of the operators offer significantly shorter pending periods. The casino’s customer support department informed us that it might take less time to process the withdrawal request, but if you are cashing out for the first time, you should be prepared to wait.
Deposit $25 Now and Get up to $2,000
The casino is designed in a mobile compatible way, meaning that you can play the game you wish to via your portable device. The games are performing greatly, so you are unlikely to face troubles running the website on any relatively modern mobile device. The layout of the casino’s mobile version is minimalistic and well-organized. In that sense, navigating through True Fortune Casino even via your touchscreen device is a cinch.
All the important information and the games are nicely sorted into categories. The instant-play app of the casino aims at replicating the desktop experience. On a more positive note, the games load quickly and adapt well to different screen sizes. On-the-go casino enthusiasts will be delighted to learn that the majority of the games are mobile-friendly.
The filtering system will help you find the types of games you wish to play in a snap. The clarity and crispness of the graphics are remarkable. On top of that, casino mavens are enabled to change the settings of the game, and more precisely to adjust the volume of the sounds and the game speed.
The main menu button is located in the upper right corner of the screen and it will navigate you through the available promotions, banking methods, and the customer support department. To the left of the main menu button, you will see the option to change the language settings. You can choose from English, French, German, Spanish, or Italian.
If you scroll down, you will see the Terms & Conditions section at the bottom of the site. Assuming that you decide to sign up at True Fortune Casino and log in to your gaming account via your PC or mobile device, the casino will provide you with the opportunity to play for fun or for real money. In case you choose to play for fun and log in to your account, you can easily switch to the play-for-real-money mode anytime you want.
At the moment of writing this review, True Fortune Casino does not offer a dedicated app. However, this is not a must as the casino’s instant-play platform is performing fantastically on any portable device.
Before dropping the anchor at a certain gaming site, players are interested in the gaming catalog of a casino. It is not a secret that this is what really matters for many casino fans. As we mentioned above, True Fortune Casino’s gaming portfolio is not particularly extensive, but major game genres such as slots, table games, video poker, progressive jackpots, and special games are included in it. The casino’s roster is provided by Betsoft, Saucify, and Rival Gaming.
The games are conveniently grouped according to their genre and a sophisticated filtering system is at hand to facilitate players’ search. In case you have a particular title in mind, you can use the search box tool and find the game you wish to play without any hassle. What is more, the games are available also in a demo mode. What grasped our attention is that the casino offers further information about each game. You just need to hover the cursor of the mouse over the game you wish to play and you will see the Details button.
Play Over 300 Exciting Casino Games
Players who enthuse over spinning the reels will be happy to find that True Fortune Casino offers more than 250 titles of different slots. This category makes up for the majority of the games included in the casino’s lobby.
Casino mavens who prefer to play the classic 3-reel slots will find over 30 titles such as Win Sanity, Hot Hand, Dr. Acula, Almighty Dollar, Midas Touch, Diamond Dazzle, etc. There are almost 100 video slots. Some of the names you will come across include Wrath of Medusa, Treasure of the Nile, Fruit Splash, Jack Frost, Lucky Labyrinth, Party Parrot, and others.
The slots included in the casino’s selection come with various features such as bonus rounds, multipliers, free spins, various symbols, different number of paylines, etc. In that way, the casino operator ensures your gaming session could easily have a happy end. On top of that, the games have engaging storylines that will provoke the interest even of the most capricious casino devotees. Despite its narrow gaming library, the interactive casino included the latest development when it comes to these types of games, and namely i-slots.
Currently, the selection of table games consists of just 14 titles. Needless to say, it cannot please the needs of aspiring casino mavens who are more inclined to play this genre. However, if you are tired of playing slots and you are looking for ways to diversify your gaming experience, the table games included in the casino’s catalog will do the job.
Roulette and blackjack titles occupy most of the space in this category. Some of the titles you will come across include American Blackjack, Multi-Hand Blackjack, American Roulette, European Roulette, and others. The casino throws in a few other interesting titles such as Pai Gow Poker, Ride’m Poker, Red Dog, and Card Clash. The classic variations of craps and baccarat are also on offer at True Fortune Casino.
Video poker is another game genre that is included in the casino’s portfolio. We must admit that there is no proliferation of titles in this category, but you will be able to play some of the most popular variations of the game, and more precisely Aces & Faces, Deuces Wild, Joker Poker, Double Joker, Deuces and Joker, Tens or Better, and Jacks or Better.
According to our observations, a growing number of casino enthusiasts have started to pay attention to video poker and that is for a reason. This game allows players to use their knowledge and skills to tip the scales in their favor.
Some substantial top prizes are up for grabs at True Fortune Casino. At the moment of writing this review, there are only 5 titles included in this category, and namely Jackpot Five Times Wins, Money Magic, Strike Gold, Major Moolah, and One Million Reels BC. Every spin of the reels can trigger the progressive jackpot and boost your bank account. All of these titles are courtesy of Rival Gaming.
To play for the top prize, players need to bet the maximum. It is only Money Magic that features 5 reels and 9 paylines. The other titles included in this category have 3 reels. One Million BC has 5 paylines, while Major Moolah and Strike Gold have only 1 payline. As for Jackpot Five Times Wins feature 3 paylines.
Other games on offer that are meant to spice up your gaming experience at True Fortune Casino are included in the Special Games category. Casino enthusiasts will be delighted with some keno and bingo games, as well as scratch cards.
You will find 15 titles listed in this category, including European Bingo, American Bingo, Cast for Cash, Cavalier Cash, Penguin Payday, Vegas Jackpot Keno, Sudoku Box Game, etc.
Licensing and Regulations
When looking for a virtual casino, players want to be sure that they will get a fair deal. For that purpose, we thoroughly checked True Fortune Casino’s Terms & Conditions and we found no sneaky catches and everything seemed to be in accordance with the industry’s standards.
We would like to point out that the casino operates under a license issued by the Curacao eGaming Authority. Casino enthusiasts are also provided with the number of the license, so that they can undertake extra research if they wish to. Unfortunately, we could not find information regarding the owner of the casino. It is important to mention that players from certain jurisdictions such as the Netherlands, Russia, Hungary, etc. are not allowed to set up an account at the casino.
As an interactive casino that abides by the law, the site offers a responsible gaming section to help players tackle the addictive nature of gambling. True Fortune Casino offers vulnerable players the option to exclude themselves for a certain period or to set limits on the deposit amounts.
In the relevant section, casino mavens are also provided with links to proven organizations that can assist them to overcome this problem. What is more, the casino operator is dedicated to preventing minors under the age of 18 from participating in gambling activities offered at its site. Last but not least, True Fortune Casino employs a 128-bit SSL encryption system to protect its users’ vulnerable information.
True Fortune Casino offers three communication options to suit the preferences of all customers. The customer support department can be reached via Live Chat, email, or over the phone. Players are free to contact the casino representatives whenever they need to as the agents are available around-the-clock.
The great news for all French and Spanish speakers is that the casino offers special telephone lines for them. Players from Spain can dial (+34) 91 290 1420 and the number for French casino mavens is (+33) (0)1 789 00368. All other players can reach the casino representatives by dialing (+1) 718 732 0154.
You can also make use of the Live Chat facility that is located in the upper right corner. Once you click on it, you can type your message and an agent will respond to you in no time. We tested the Live Chat option and we must say that it left us with a good impression.
The third option is to send an email to the customer support department at firstname.lastname@example.org. We recommend this option only if your inquiries are not urgent and you do not mind waiting for a response that will come within a couple of hours. For financial issues, players are advised to get in touch with the casino’s financial department by sending an email at email@example.com.
There is also a useful FAQ page that provides information about some important topics such as promotions, banking, technical questions, and others. We would advise you to take a look at it as it might have the answers to your questions. A link to the FAQ page is to be found at the bottom of the website.
All things considered, True Fortune is not the best virtual casino you will come across in terms of gaming selection and payment options. The gaming products at the casino are indeed of high-quality in terms of graphics, but the assortment of games is scarce.
What is more, the pending time is way too long, which makes cashouts even slower. In addition to that, the minimum withdrawal amount is higher than many other competitive gaming sites. Another disadvantage of the casino is that there is a 3% tax on all deposits.
On the bright side, the casino platform is available in several languages and it accepts payments in different currencies. On top of that, the operator employs a friendly and professional customer support department that can be reached via different channels. Furthermore, the casino has a user-friendly interface.
We were pleasantly surprised by the casino’s well-arranged gaming portfolio. We cannot miss the opportunity to note that the games at True Fortune Casino are available in a demo mode. This option is quite handy for new members of the casino who would like to get acquainted with the casino’s gaming portfolio before placing real money bets.
3 thoughts on “True Fortune Casino Review”
Waiting on cash out for 2 months. The phone numbers do not work. The operators do not transfer you to anyone for support. They do not respond to emails of concern, just tell you it will be another few days. They take your money and do not pay it out.
I was going to say everything Jamie in review 1 says … Waiting for withdrawals for months is rediculus phone operates hang up on you the online support only tells you what the computer says from the “VIP” Dept. And they are also good for nothing .. taxes people taxes they claim they do not know they need to 1099 and we us on winnings do we can claim our losses for the year they also claim they don’t have a federal tax I’d number that’s needed for any business in the United States that pays out more that $600
R u still waiting on payment.how long u been playing with them.or ur first withdrawal