Sun Palace Casino Review

Hello, readers of SuperCasinoSites! My name is Dan Howard. I am one of the co-writers at this website and a person with a vast experience in playing roulette online and offline. I have helped review many of the web-based casinos and roulette variations you can read about at SuperCasinoSites, with a focus on providing you with accurate information that can help you in finding the best casino websites.
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$20 Minimum Deposit400% Welcome Bonus up to $10,000200% Double Match Bonus up to $2,000
Casino Name Sun Palace
Website www.sunpalacecasino.eu
Languages English
Currency USD and Bitcoin
Support Live chat; email: support@sunpalacecasino.eu; phone: USA: 1-877-691-5124; Canada: 1-888-387-6717
Deposit Bonuses:
1st Deposit Bonus 400% match bonus of up to $10,000
Bonus Terms Minimum deposit of $20; wagering requirements of 50x prior to a cashout
Software RTG
Minimum Deposit $10 for Neteller, $20 for MTS Gift Cards, and $25 for Visa and Mastercard
License Panama
Mobile Software Downloadable app for Android; in-browser app for Windows Phone, iOS, and Android
Withdrawal Time There is a pending period of 3 days; withdrawals via Bitcoin and Neteller are instant
Withdrawal Limit Minimum withdrawal amount $150; Maximum withdrawal $5,000 via Neteller, $2,500 through check by courier, and $399 through check by mail
Deposit Options American Express, Visa, Mastercard, Neteller, MTS Gift Cards, Bitcoin, and Wire Transfers
Withdrawal Options Bitcoin, Neteller, check via courier, and check via mail
Table Casino Games 15
Slots 120
Video Poker 56
Jackpot Games 6

Sun Palace has stuck around on the online gambling scene for quite some time as the casino has come into being back in 2002. It is operated by Main Street Vegas Group, which is a company that accounts for the management of numerous interactive casinos which are powered by RealTime Gaming. Players from the USA will undoubtedly have their spirits lifted as they are more than welcome to join the web-based casino.

Members of the web-based casino can avail themselves in multifarious promotional incentives, thanks to which they can get a larger build-up of their casino balance. The most alluring incentive the operator has prepared is the welcome offer as gamblers can enjoy a 400% match bonus of up to $10,000 on their first deposit. The company has also ensured that it will set an optimistic tone for the betting session of regular customers of the casino as well as they can select from a myriad of promotions.

The fact that Sun Palace has teamed up with RealTime Gaming should speak a lot in terms of the overall experience gambling enthusiasts will enjoy as it will be on par with the highest standards. If you are about to join Sun Palace, you will be able to select from a wide array of entertaining slots, table games, jackpot games, and video poker variants among others.

One of the best ways to get a feel for the games is to make use of the practice mode. Yet, if you are on a quest for some larger rewards, you should first top up your account. The good news is that this is easily attainable, thanks to the nice banking methods the operator supports.

Bonuses and Promotions

casino bonus imageFirst-time players of Sun Palace can enjoy a head start, thanks to the 400% welcome bonus of up to $10,000 which will give their balance a considerable boost. So as to take advantage of this promotional incentive, new recruits of the casino should load their account with at least $20. Additionally, they should not forget that they need to enter the 400BONUS promotional code when making their first deposit to the interactive casino.

Prior to requesting a cashout, newcomers will be required to wager the bonus funds they have received and the deposit amount 50 times. Keno, scratchcards, and slots are the only games from the portfolio of the casino, which count towards the turnover requirements.

Registered users of Sun Palace can also take advantage of a 200% Double Match Bonus of up to $2,000. Your bonus funds will be credited to the balance of your account in the event that you have topped it up with at least $20, and you have provided the MERMAID promo code. If you wish to request a cashout, first, you should be satisfied that you have met the rollover requirements of the promotion, which stand at 40 times your deposit amount, as well as the bonus funds you have been awarded. Once again, you should commit to your mind that slots, keno, and scratchcards are the only games which are valid for the match bonus.

The promotional offers which await you at Sun Palace are not limited solely to the options we already mentioned as patrons of the casino can profit by a 200% slots bonus. The wagering requirements of the bonus stand at 40 times, but players should be aware that jackpot games and some slots are excluded from the promotion. Other than that, customers of Sun Palace Casino should be in the know that cashouts are capped at $1,000.

Unfortunately, registered users of the casino who live in Europe should be informed that their bonus funds, as well as their deposit amount, will be subject to double turnover prior to a withdrawal. Gambling aficionados who do not adhere to this requirement will have their winnings and bonus funds forfeited.

Checking out Sun Palace’s VIP Club is also advised as it features five tiers and gives virtual players even more profuse rewards.

It is true to say that one of the main goals of the operator has been to ensure that its patrons will be able to enjoy a stack of their winnings, no matter whether they are first-time players or they are frequenters. That is why patrons of Sun Palace can also go for numerous monthly, season, birthday, and anniversary promotions. Therefore, the section dedicated to the promotional offers is worth checking out on a regular basis as new incentives are added quite often.

Software Providers

software variations imageThe claim that players will enjoy themselves during their stay at Sun Palace is undoubtedly not an exaggeration as for its gaming suite, the company has teamed up with RTG. This name might ring a bell with most avid casino fans due to the fact that this is one of the most acclaimed suppliers of gaming content. The company came into being back in 1998, which renders it one of the true pioneers among the gaming studios. Interestingly enough, the company is focused on providing downloadable games, which are up and running across desktop and handheld devices. The gaming studio gives players the opportunity to revel in their games of choice also in a flash format, which is a great advantage.

With a portfolio of over 300 top-notch games which cover all game families, the provider has ensured that there will be something for everyone. Recruits of Sun Palace Casino will have the opportunity to switch between video poker variants, jackpot games, slots, and table games. A separate section is reserved for specialty games, and under it gambling enthusiasts will find board games, keno, as well as scratchcards. Jackpot games remain one of the flagships of the provider and gambling devotees can select from symbol-driven, random jackpots, as well as boiling point such. Best of all, the operator has focused all its attention to progressive jackpots as casino lovers can also revel in numerous table games which are accompanied by some mouth-watering prizes.

With that being said, RealTime Gaming is praised mainly for its slots which can retain the attention of the most demanding player. No matter whether you fancy classic or video slots, the provider has ensured that all gamblers will be pleased.

Unfortunately, some casino players might not find the games designed by RealTime Gaming that eye-pleasing. Although at first glance, the graphics of the games might not seem to you that polished, once you load them, you will be able to bring to bear numerous side games, which make for even more rewards.

Banking

prepaid card casino deposit imageOne of the best ways to get a feel for the overall experience you will enjoy at your interactive casino of choice is to check out its cashier. During your stay at Sun Palace, you will have the chance to select from a smattering of payment methods, which remains a significant shortcoming. On the positive side of things, gambling enthusiasts can go for a bunch of the fastest and the most preferred payment services, which makes for trouble-free transactions. The only supported currency at Sun Palace is USD, but we found out that the operator processes payments also via Bitcoin.

Still, newcomers at Sun Palace should be aware that before they could load their account with cash, first, they will be asked to verify their email address. That is the reason why when setting up your account you should check whether you have entered your email address correctly. Once you have done this, the options you will be allowed to turn to account include credit and debit cards issued by American Express, Visa, and Maestro. Wire Transfers, Neteller, and MTS Gift Cards are the other options patrons of the casino can find when they visit the cashier.

Cardholders who sign up for an account at Sun Palace will not be allowed to make a deposit of less than $25, and more than $500. If Neteller suits best your preferences, you should be aware that the least amount you can upload per a single transaction is $10, whereas the ceiling stands at $2,500. Unfortunately, this option is not available for patrons of the casino who reside in the USA. The bare minimum for deposits via MTS Gift Cards is $10, while the ceiling on such transactions stands at $500.

The option you will go for is not an enter into the speed at which transactions will be processed due to the fact that deposits are instantaneous and free of charge.

The list of the supported withdrawal options does not differ that much from the options we already touched upon. Cashouts via Neteller are feasible, and the least amount patrons of Sun Palace can retrieve is $100, whereas the maximum comes to $5,000. Virtual players are also presented with the option to receive their money via check by courier or via check by mail, which seem as slightly old-fashioned options, but some gamblers might wish to make use of them. Still, when it comes to the bare minimum for withdrawals via these two methods, some players will find them pretty high as the least amount for checks via courier is $400 and $150 for checks via mail. The upper limits for these methods are $2,500 and $399 respectively.

Cashouts via Bitcoin are the last option patrons of Sun Casino can resort to, especially if the security of their funds is of utmost importance for them. The least amount virtual players can retrieve via the cryptocurrency is $150, whereas the ceiling on cashouts goes as high as $1,000.

Once again, regardless of the option you will go for, the operator will not charge a fee on such transactions.

Deposit $20 Now and Get up to $10,000

Mobile Casino

mobile casino imageAs it was already mentioned, Sun Palace has teamed up solely with RealTime Gaming, which is praised as being one of the leading suppliers of downloadable casino content. As long as you prefer to play your favorite titles from the portfolio of the casino from the comfort of your home, you will be allowed to choose between two options to do so on Mac and Windows.

One of the ways to get access to the entire portfolio of the casino is to install the downloadable client on your computer. Alternatively, if you do not have that much storage space, you might wish to make use of the browser-based app, thanks to which you can enjoy an instantaneous access to Sun Palace via some of the most popular web browsers including Google Chrome, Mozilla Firefox, Opera, and Internet Explorer.

The operator has not neglected its patrons who are invariably out and about as they can make use of a downloadable app, which is designed exclusively for Android users. Downloading and installing it will hardly be an issue as patrons of the casino will find a step-by-step guide about the procedure they should follow. As long as you possess an iOS-run device, or you do not wish to use up any of the storage space of your portable device, the in-browser app will work best for you. It is customized really well so that its look and feel could be no inferior to the desktop version.

If you feel like giving the mobile casino a go, you should be aware that setting up your account via it will be a walk in the park as the signup button will be above the fold. Upon loading the mobile casino, we were asked to rotate our device, which might happen to you as well.

Gamblers are unlikely to hit a snag if they wish to check out the promotional offers, the messages they have, or when they would like to contact the staff of the casino. Patrons of the casino are unlikely to run out of funds without noticing that as their balance will be displayed on the homepage. If you notice that you are running out of funds, you can easily upload some simply by visiting the Cashier, which is to be found in the upper right corner of your screen. The main menu button is positioned there as well and a single tap there will give you access to the Terms and Conditions, the Lobby Tutorial, the Promotions, and will allow you to check the comp points you have managed to amass so far.

Casino Games

live casino experience imageDuring their stay at Sun Palace Casino, gambling enthusiasts will have the chance to bask in a nice variety of casino games such as slots, video poker games, jackpot games, table games, as well as specialty games. Unfortunately, patrons of the casino will not have the opportunity to play any live-dealer games, which might remain a big drawback for some casino lovers. Other than that, the gaming suite of the casino is not that extensive, when compared to the portfolios of some of the other gaming websites available out there. Still, this should not leave you under the impression that you will not have a whale of your time.

Play Over 200 Exciting Casino Games

Slots

slots rtp imageRealTime Gaming is definitely among the suppliers that boast a broad experience in providing casino content. Still, some virtual players are of the opinion that the provider lags behind some of its rivals. That being said, the operator is best known for its slots which are packed with exhilarating features, thanks to which players can have the time of their life.

Patrons of Sun Palace are allowed to select from a nice array of slots, and what is even better is that they can sort the titles according to the number of their reels. Other than that, gambling aficionados can check which of the games come with bonus rounds, and which ones feature floating symbols.

It is true to say that the sub-category dedicated to slots with 5 reels is the most extensive one. The offerings under this section will draw your attention with their additional features, as well as with their eye-pleasing animations. If you are intrigued by video slots, the titles you can give a go during your stay at Sun Palace include Asgard, Eternal Love, Lucha Libre, Bubble Bubble, Secret Jungle, and Stardust. Of course, these are only some of the options slots lovers are presented with, so checking this category out is advised.

The options classic slots fans have at their disposal are scanty, but titles such as The Three Stooges II, Scuba Fishing, 7s and Stripes, Jumping Beans, and Double Ya Luck might meet your preferences. While these games might not be that visually pleasing, they have an innate winning potential.

Table Games

blackjack money management imageThe category dedicated to table games also needs some improvements in terms of the quantity of the games as patrons of Sun Palace can opt for a handful of classic casino games. On the positive side of things, gambling enthusiasts can try some of the most well-liked blackjack and roulette games, which can live up to the expectations of the most choosy player.

Blackjack lovers are in for a treat at Sun Palace due to the fact that the games they can select from are not just a few. Those of you who prefer blackjack games which stick to the classic rules might find European Blackjack an alluring option. Blackjack variants the likes of Pontoon, Super 21, Suit ‘Em Up Blackjack, Match Play 21, and Blackjack + Perfect Pairs might appeal to players who prefer making a little bit more complex wagers. The table limits of these games are affordable even for gambling aficionados who are on a shoestring budget as most of the time, the least amount players can stake is $1, whereas the upper limits stand at $250.

Baccarat lovers have a single option at their disposal. Patrons of Sun Palace who are keen on playing poker can choose between Pai Go Poker, Tri Card Poker, Caribbean Stud Poker, and Caribbean Hold’em Poker.

Video Poker

video poker imageAlthough video poker is on the agenda of a good deal of the interactive casinos, many players tend to steer clear of these games simply because they are not that easy on the eye. Still, registered users of Sun Palace are allowed to take on a nice selection of video poker variants, which are equally intriguing and entertaining. Best of all, patrons of the casino can decide on the manner in which they can view the games as they can sort them out according to the number of hands they can play at the same time.

Regardless of the fact that video poker is one of the casino games, in which players enjoy a sizeable edge, checking out the payoff your games of choice will give out is undoubtedly a must. Some of the most uninvolved video poker variants patrons of the casino can try their first hand at include Jacks or Better and Deuces Wild. Some of you might also appreciate that the lobby of the casino boasts a full-pay version of Jacks or Better as well.

During their stay at Sun Palace, video poker lovers can also bask in Aces and Eights, All American Poker, Joker Poker, Sevens Wild, Loose Deuces, Double Bonus Poker, and Double Jackpot Poker, among others. Some gambling devotees might wish to get the most out of their betting session by playing more than just a single hand at a time. If this is also the case with you, you should be aware that you will be allowed to play 3, 10, 52, or even 100 hands concurrently.

Jackpot Games

slot machine jackpot imageVirtual players who want to remain on the edge of their seat during their stay at Sun Palace should contemplate checking the jackpot section out. Gambling enthusiasts who are on the lookout for more bountiful rewards might be delighted to find out that the operator has prepared for them several games, which are accompanied by prizes, which can hit the six-figure mark. The prizes of these games can escalate quite swiftly due to the fact that such titles are part of RTG’s jackpot network which takes in all casinos that run on a platform powered by the provider.

What many of you might appreciate is that apart from slots, the jackpot section also features several table games which go hand in hand with constantly-increasing prizes. If you would rather play the table games, the options you can pick from include Caribbean Hold’em Poker and Caribbean Stud Poker. It might not be quite a variety but at least these games will suffice to diversify your betting session. At the moment, the most mouth-watering prizes will be awarded while playing Aztec’s Millions. As long as you see five Aztecs Millions symbols on the reels, you should undoubtedly jump for joy as this is when the progressive jackpot is won.

Regardless of the fact that Spirit of the Inca and Megasaur do not come with that sizeable prizes, they are worth your while as well.

Specialty Games

slot machine jackpot imageDespite the fact that the section dedicated to specialty games does not impress with its size, it is worth mentioning as well. Under it, patrons of Sun Palace will find the scratchcard Treasure Tree which might turn out to be a nice way to take a break from casino classics. If you do not feel like playing slots or any of the table games, you might find Keno and Craps entertaining.

As long as you have set your mind to diversify your stay at Sun Palace, you might also find Fish Catch and Banana Jones appealing.

Licensing and Regulations

casino licence imageIt is true to say that one of the top priorities for the operator is to provide its patrons with fair and accurate results. That is why the company utilizes a Random Number Generator which serves as an indicator of the fairness and randomness of the results you will enjoy while playing your preferred games. Other than that, Sun Palace is CDS certified, which ensures the unpredictability and distribution of the results patrons of the casino will be presented with.

Sun Palace Casino provides its services under the laws of the Panama licensing jurisdiction. It is essential to remember that this authority is known for its rather lax policies, which is the reason why you should not give credence to such casinos too hastily.

Another thing which is of crucial importance is that the company goes out of its way so as to ensure that it will prevent underage gambling. That is the reason why players who are under the age of 18, or any other legal age will not be permitted to join the casino and to play any of the games. Another thing which is all-important is to check the list of the restricted territories prior to setting up an account with Sun Palace Casino.

Customer Support

support imageIt is not uncommon that you might run into an issue during your gambling adventure at Sun Palace Casino. It is true to say that the company has taken heed of this as it has ensured that virtual players can turn to the customer support department whenever they need. If you are troubled by deposits, withdrawals, or any of the bonuses, be sure that you will check the FAQ page of the casino.

In the event that you are plagued by an emergency, the fastest way to have your queries accommodated is to make use of the live-chat functionality. Still, what might not appeal to you that much is that each time when you wish to contact the agents, you will be required to fill in your name, surname, email address, to provide your username, to specify the reason for your contact, and to pick Sun Palace from the list of the casinos operated by the same company. This can turn out to be quite annoying, especially if your problem is exigent.

Making use of the toll-free lines is yet another convenient way to contact the representatives of the casino, and to have your questions answered promptly. Customers of the casino are allowed to forward their inquiries via email at support@sunpalace.com.

Conclusion

Sun Palace Casino is a nice place where you can try for size some of RealTime Gaming’s most appealing games. The gaming suite of the casino might not be that impressive in terms of quantity, but players will find everything from slots to specialty games. It is true to say that one of the strong points of the casino remain the bonuses and promotional incentives, which are truly bountiful.

One of the aspects which need improvement is the cashier of the casino as the supported payment services are scarce. Other than that, the bare minimum for withdrawals is unreasonably high, which is a major shortcoming. The customer support department also needs some enhancement as we encountered several issues when contacting the agents.

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