|Casino Name||True Blue Casino|
|Support||Live Chat, Phone Support: +61 1800 984 606, Email: email@example.com|
|Welcome Bonus||200% up to $2,000 (bonus code: TRUE200)|
|Bonus Terms||New customers only. Wagering requirement 30x(depos + bonus). Bonus non-cashable, only winnings can be withdrawn. Max cashout 10x bonus value. Table games, roulete, craps, baccarat, pai gow poker, ponton 21, war and sic bo excluded from wagering. Full T&Cs and withdrawal limitations apply.|
|License||no official license|
|Mobile Software||Android, iOS|
|Withdrawal Time||Visa: up to 7 business days | Bank Transfer: 7 – 10 business days|
|Withdrawal Limit||$2,500 per week|
|Deposit Options||Visa, MasterCard, American Express, Neosurf, Bitcoin|
|Withdrawal Methods||Visa, Bank Transfer|
True Blue Casino is a relatively new online casino, targeting the Australian player base. Launched in late 2018, True Blue Casino aspires to become one of the best gambling websites available in Australia. It seeks to accomplish this by offering a top-tier casino experience to all customers. Those who join True Blue Casino will enjoy a great library of casino games, courtesy of RealTime Gaming, a proven name in the industry and a company responsible for some of the best games out there. Indeed, you will have the opportunity to try your luck on a variety of slots, table games and video poker titles, all from the comfort of your own home.
Not only that, but True Blue Casino also offers a number of promotional incentives, including a generous Welcome Bonus which will grant you a massive boost to your bankroll. Of course, many more promotions can be claimed after the first, supplementing your gaming experience. On the logistics side of things, True Blue Casino has 24/7 customer support and supports several high-quality transaction methods for easy money management. There are many more factors to this online casino and in this review, we will take a look at all the major features of True Blue Casino.
Bonuses and Promotions
Becoming a member of True Blue Casino entitles you to certain benefits, including several promotional offers. The first to become available is the Welcome Bonus, giving you the opportunity to claim a 200% match of your first deposit up to a massive $2,000. Of course, to be eligible for this bonus, you need to enter the bonus code ’TRUE200’.
As is usually the case, no promotion comes without strings attached and there are several rules that you have to abide by. For starters, there is a wagering requirement that you have to fulfil, amounting to 30 times the combined amount of the deposit and the bonus. Therefore, if you deposit $1,000 and claim the full $2,000 bonus, you will need to wager $90,000 before you are allowed to cash in any bonus funds. Furthermore, there is a maximum cashout of 10 times the value of the bonus, which means that you will not be able to win more than 10x the sum you claimed. There is another factor that you need to consider is that the bonus funds are non-cashable and are used for wagering purposes only. What this means is that the bonus can only be used to place bets but only the winnings are yours to keep. Therefore, when you have met the wagering requirement and are ready to request a withdrawal, the casino will subtract the original bonus amount from the total sum.
For the purposes of the wagering certain games are not accepted and you need to take this into account before accepting any bonus. More specifically, these include table games, such as roulette, craps, baccarat, pai gow poker, ponton 21, war and sic bo. Playing these will risk forfeiting the bonus and any winnings associated with it.
As is usually the case with online casinos, True Blue Casino does not develop its own games and instead relies on a software provider for the supply of its titles. As of this writing, True Blue Casino works with a single development studio and one that you may be familiar with – RealTime Gaming. RTG has been in the business for quite a long time and has powered hundreds of gambling websites all over the world. RTG games can be distinguished by their unique graphical and gameplay features. As for the titles themselves, RTG offers slots, table games and video poker of several different kinds.
When playing at an RTG casino, you have several ways to go about accessing the gaming library. First, you will be able to utilize an instant-play interface which allows you to open up any of the titles directly within the window of your browser. This method requires no preparation and one can easily get to playing their favorite slots and table games. The alternative is to go old school and download the dedicated casino client. Once you download it, you will also have to download and store the titles directly on your hard drive. Both ways are perfectly legitimate and it is up to you to decide which works best for you.
Managing your bankroll is an important aspect of the online gambling experience and since you cannot use physical cash to fund your balance, you will need to pick an online payment solution. True Blue Casino supports a number of them and gives you options to choose how to go about making a deposit. When it comes to transaction limits, True Blue Casino accepts deposits as small as $10. Where withdrawals are concerned, you will be able to cash in up to $2,500 per week. It is important to consider that withdrawals can take up to 7 business days to be approved before being sent out. As for currencies, customers can make their deposits in AUD.
Credit cards are arguably the most convenient method that you can use at this online casino, since just about anyone already owns one or has access to one. With a credit card, you will enjoy instant deposits and complete ease when making a payment. True Blue Casino accepts some of the most popular credit card brands in the world, namely, Visa, MasterCard and American Express, allowing you to make a deposit with either of the three.
Alternatively, you also have access to a prepaid service in the form of Neosurf. With Neosurf, you can purchase prepaid vouchers and use them to fund your casino balance. A Neusurf deposit with go through instantly, allowing you to start playing immediately. Moreover, the service does not require the entry of any personal or banking information, which means that this data will not be revealed to the casino when conducting the payment. Unfortunately, Neosurf is not available for withdrawals and you will have to resort to an alternative means of cashing in.
If you are a fan of cryptocurrency, you will be pleased to know that True Blue Casino accepts deposits made in Bitcoin. This cryptocurrency is the largest in the world and the most widely supported in the online gambling industry. Bitcoin deposits go through fast, usually in a few minutes. Moreover, they are done with complete anonymity, since the Bitcoin blockchain is not tied to any of the traditional banking institutions. However, you will not be able to use Bitcoin as a withdrawal method.
Deposit $20 Now and Get up to $2,000
Accessing True Blue Casino from a mobile device is one of the best perks of this gambling website. Whenever you are away from your desktop machine, you can always take out your smartphone or tablet and launch your favorite slots or table games. Accessing the mobile casino is quite easy and the only prerequisite is that you have a stable Internet connection.
To enter True Blue Casino from your mobile device all you need to do is to open up the casino website in your device’s browser. The process is pretty much the same as the one on a desktop computer. The instant-play interface that desktop players enjoy is also available for mobile users, as well. This means that you will be able to open up any of the games directly in the browser window. The titles have been tweaked to that they retain their full functionality on the smaller displays and the largest changes are seen in the interface. The gameplay, however, remains the same and you will have just as much fun on your smartphone or tablet. True Blue Casino does not discriminate based on operating system, meaning that both iOS and Android users can enjoy the casino.
Additionally, you will still have access to all other aspects of True Blue Casino. This includes the promotions, the banking options, customer support and just about anything you can think of. True Blue Casino is set on delivering an excellent gambling experience to all customers, regardless of the device they choose to play on. As a result, you will be able to enjoy yourself thoroughly if you choose to access the casino from a smartphone or a tablet, you will not miss out on anything.
Playing at True Blue Casino is certainly a worthwhile experience. This gambling website is powered by RealTime Gaming, which alone should speak volumes regarding the quality of the available games. RTG is a major software provider, that has developed numerous slots, table games and video poker games, most of which will now be at your disposal at True Blue Casino. Below, we will cover all of the major genres featured at this online casino and also provide some pointers as to the more interesting titles.
Play Over 100 Exciting Casino Games
The slots selection – or ‘Pokies’ as they are known in Australia – makes up the bulk of the gaming library, offering the largest number of games and most diversity from any of the major genres. Each slot title is completely different from the rest, both in terms of gameplay features and in aesthetics. Therefore, if you ever become bored with one, you can always load up the next and have a completely different experience. Of course, there are many different types of slots and below we will explore some of the more compelling ones.
When playing at True Blue Casino, you are bound to notice the Asian-themed games. Of these, you should seriously consider Cai Hong, Fu Chi, Eagle Shadow Fist, and Pig Winner. From the mythology-inspired games, we recommend that you try a few spins on Asgard, Achilles, and Loch Ness Loot. Another interesting theme is history, with prominent games such as Caesar’s Empire and Cleopatra’s Gold. Naturally, one should not ignore some of RTG’s classics, namely, Lucha Libre 2, Gemtopia, and The Mariachi 5. You should also consider various fantasy-themed slots, as well, particularly, Stardust, Orc vs Elf, and Elf Wards, among others.
When it comes to table games, True Blue Casino is ready to accommodate any prospective gambler. There are several different types of table games at this online casino which you will surely appreciate. These come under the form of blackjack, roulette, casino poker and other interesting games.
The blackjack selection will certainly pique your interest. True Blue Casino offers some highly popular variations of the game, varying from traditional ones to more exotic versions. The former includes European Blackjack, 21 Face Up, and Classic Blackjack, while the latter category covers games such as Pontoon, Perfect Pairs, Match Play 21 and others. Some of these titles offer more than the standard blackjack gameplay, primarily, intriguing side bets that spice up your experience and offer greater payouts than the traditional 1:1 ratio.
There are, of course, other interesting table game types at True Blue Casino, although they do not enjoy the same variety as blackjack. The roulette games are found under the ‘Specialty’ category and you will have the opportunity to play the main two variations – American Roulette and European Roulette. Additionally, there are also the casino poker games to take into account, available in the Pai Gow, Tri-Card and Three Card Rummy variations. If these fail to impress, then you can always try your luck on the classics Craps and Baccarat.
Video poker is the third major genre available at True Blue Casino. This casino game has been around for a relatively short time when compared to other types, developed only in the 1970s as a mix between poker rules and slots. The result is an incredibly fun and entertaining game that millions of casino players all over the world enjoy. At True Blue Casino, you will have access to some of the most popular variations of this genre and we are certain that any fans of the game will be satisfied with what is on offer. More specifically, you will get to play some of the fan-favorite variations, such as Jacks or Better, Joker Poker and Deuces Wild, while also having at your disposal lesser-known versions, namely, Aces and Eights, All American, 777’s Wild, Bonus Poker, Double Bonus Poker and others. RTG video poker is some of the best out there, with favorable odds and excellent payouts.
Licensing and Regulations
Licensing is an important aspect of the online gambling industry and one that you should not ignore. Being governed by a regulatory institution is one of the few ways to verify if an online casino is a legitimate operation. That being said, True Blue Casino does not currently fall under the oversight of any regulatory authority out there. Of course, that does not mean that the casino is a scam or that you will lose your money to it. So far, the operator has had a good track record of providing players with a fair gambling experience and we have no cause to believe that any wrongdoing is taking place based only on the lack of a license.
Despite the fact that True Blue Casino is not licensed by a government authority, there is still someone you can turn to if you ever have a dispute with the website. Currently, True Blue Casino works with Hastings International B.V., a Curacao company which handles disputes between online casinos and players. While this is not a government entity, this company has had a great history of mediating issues and has so far, been a reliable and trustworthy participant. With this in mind, we believe that you will have a great time at True Blue Casino.
Customer support is one aspect of the online gambling experience that you do not want to ignore. Knowing that someone is there to help you when things go wrong is quite important and this allows you to play in peace. At True Blue Casino, you will be able to contact customer support in various different means, depending on your preference.
The default option for many customers is the live chat system, which allows you to communicate with a casino representative in real time. It is the most efficient means of contact that you have and best of all, it is available 24/7. With live chat, you can reach a support agent in less than a minute and discuss your issues at length. The agents will stay with you for as long as necessary and will exhaust every effort to ensure that your problems are solved in a timely manner and that you will have a positive experience with the casino.
Alternatively, you may also simply pick up the phone and dial +61 1800 984 606 to receive immediate support. Calling the casino staff is also an efficient means of receiving help and you can rest assured knowing that the agents will be standing by to assist you. Calling True Blue Casino will not cost you anything as the line is toll-free.
Finally, if all else fails, you can always write the casino email. Simply forward your emails to firstname.lastname@example.org and the support staff will reach back to you within the next 24 hours. Additionally, this is the contact method that you will use when you need to send proof of identity.
When all is said and done, True Blue Casino certainly has a lot to offer you. The gaming library is a great as you would expect, considering that it comes from RTG. There are multiple genres that you can enjoy and we are sure that you will have a great time. Even more so, if you choose to claim one of the multiple bonuses awaiting you at this online casino. While the available payment methods are not exactly extensive, there are enough of them that you should have no problem in managing your bankroll. If you ever have an issue, you can always turn to the support staff for help and have it resolved in a timely manner. Overall, True Blue Casino offers a great time and you should definitely give this gambling website a shot.
6 thoughts on “True Blue Casino Review”
Absolutely disgusting service at this Casino. Withdrawal has been pending for a month and everytime I contact support I get told the same load of lies or they simply close the chat.
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I’m having problems of getting my winnings from TrueBlue it’s been a month now that I had been waiting their time frame was 7 to 10 days but it’s been a month and especially this is my fourth widrawals through them and I copy all of my conversation to a different peoples working at TrueBlue they keep saying that they escalated already for widrawal approval and for me and vice versa to them that there was no problem on what and how I played before I won so why they are taking so long for me they are not so serious about my situation coz every week I keep in touch with them but they always says the same thing and now I don’t know now. If they were telling me the truth coz its Si rediculous idint know what to do now it’s frustrating me on what situation that they had been giving me
I have been waiting for 24 days for my payout. I have spoken to chat so many times, and am given the same answer. They will escalate my withdrawal but nothing happens. I have sent countless emails to no avail, not even a response has been received. They keep saying they have a high volume of traffic and to be patient. I have been patient for 24 days. I feel they are avoiding me and don’t want to pay me out. I feel victimised. There appears no other source to go through. Customer service are unable to help.
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Same result as previous customers stated in i above comment section. Lied to a told the same story every day and treated with complete disrespect.
Would not advise anyone to use this casino as many members have been taken advantage of and used and abused