| Casino Name | Sun Palace |
| Website | www.sunpalacecasino.eu |
| Languages | English |
| Currency | USD and Bitcoin |
| Support | Live chat; email: support@sunpalacecasino.eu; phone: USA: 1-877-691-5124; Canada: 1-888-387-6717 |
| Deposit Bonuses: | |
|---|---|
| 1st Deposit Bonus | 250% match bonus of up to $1,250 |
| Bonus Terms | Minimum deposit of $20; wagering requirements of 45x prior to a cashout |
| Software | RTG |
| Minimum Deposit | $10 for Neteller, $20 for MTS Gift Cards, and $25 for Visa and Mastercard |
| License | Panama |
| Mobile Software | Downloadable app for Android; in-browser app for Windows Phone, iOS, and Android |
| Withdrawal Time | There is a 3-day pending period; withdrawals via Bitcoin and Neteller are instant |
| Withdrawal Limit | Minimum withdrawal amount: $150; maximum withdrawals: $5,000 via Neteller, $2,500 by courier check, and $399 by mail check |
| Deposit Options | American Express, Visa, Mastercard, Neteller, MTS Gift Cards, Bitcoin, and Wire Transfers |
| Withdrawal Options | Bitcoin, Neteller, check via courier, and check via mail |
| Table Casino Games | 15 |
| Slots | 120 |
| Video Poker | 56 |
| Jackpot Games | 6 |
Sun Palace has been on the online gambling scene since 2002. It is operated by Main Street Vegas Group, a company that manages numerous interactive casinos powered by RealTime Gaming. Players from the United States are welcome to join the web-based casino.
Members can take advantage of various promotions that boost their balances. The most attractive offer is the welcome package, which grants a 250% match bonus of up to $1,250 on the first deposit. Regular customers can also choose from a range of ongoing promotions.
Sun Palace’s partnership with RealTime Gaming speaks volumes about the quality of the experience, which is on par with the highest standards. Newcomers can choose from a wide array of entertaining slots, table games, jackpot games, and video poker variants.
One of the best ways to get a feel for the games is to use the practice mode. If you are chasing larger rewards, you will first need to top up your account, which is easy thanks to the convenient banking methods available.
Bonuses and Promotions
First-time players at Sun Palace can enjoy a head start with a 250% welcome bonus of up to $1,250, giving their balance a considerable boost. To claim this offer, new players must deposit at least $20 and enter the SP250 promotional code. Additionally, players can claim 30 Free Spins for registering (no deposit required).
Before requesting a cashout, new players must wager the deposit and bonus amount 50 times. Only keno, scratchcards, and slots count toward the wagering requirement.
Registered users can also claim a 200% Double Match Bonus of up to $2,000. The funds are credited once you deposit at least $20 and provide the MERMAID promo code. Before withdrawing, meet the 40x wagering requirement on both your deposit and bonus. Again, only slots, keno, and scratchcards contribute.
Players can also secure a 200% slots bonus with a 40x wagering requirement, though jackpot games and certain slots are excluded. Cashouts from this bonus are capped at $1,000.
European players must wager their deposit and bonus twice before withdrawing. Failure to do so will forfeit both bonus and winnings.
Check out Sun Palace’s VIP Club, which features five tiers and offers even richer rewards.
The operator aims to ensure all players, new or regular, can maximize their winnings. Sun Palace therefore runs numerous monthly, seasonal, birthday, and anniversary promotions. Visit the promotions page regularly, as new incentives are added often.
Software Providers
Players can expect an enjoyable experience because the casino’s game suite is powered by RTG. Avid casino fans will recognize this studio as one of the most acclaimed content suppliers. Founded in 1998, RTG is a true pioneer among gaming studios.
The company focuses on downloadable games that run on desktop and mobile devices, and it also offers a Flash version. With a portfolio of more than 300 high-quality games, RTG provides something for everyone. Sun Palace players can switch between video poker, jackpot games, slots, table games, and specialty titles such as board games, keno, and scratchcards.
Jackpot games are one of RTG’s flagship products, offering symbol-driven, random, and boiling-point jackpots, many of which are progressive. RTG is especially praised for its slots, which can hold the attention of even the most demanding player.
Some players may find RTG’s graphics less polished than those of other studios. However, the engaging side features and bonus rounds more than make up for any visual shortcomings.
Banking
A good way to gauge an online casino is by reviewing its cashier. At Sun Palace, the selection of payment methods is limited, which is a disadvantage. On the positive side, the available options are among the fastest and most popular, ensuring hassle-free transactions. Sun Palace officially supports USD, and it also processes payments via Bitcoin.
New players must verify their email address before depositing, so double-check your email during registration. After verification, you can fund your account with credit and debit cards from American Express, Visa, and Maestro, along with Wire Transfers, Neteller, and MTS Gift Cards.
Card deposits range from $25 to $500. Neteller deposits start at $10 and are capped at $2,500, though this option is unavailable to U.S. players. MTS Gift Card deposits range from $10 to $500. Regardless of the method, deposits are processed instantly and are fee-free.
The withdrawal methods are similar. Neteller withdrawals range from $100 to $5,000. Players can also withdraw by check – $400 to $2,500 via courier or $150 to $399 by mail. Bitcoin withdrawals range from $150 to $1,000. Sun Palace does not charge withdrawal fees.
Deposit $25 Now and Get up to $2,500
Mobile Casino
As mentioned, Sun Palace partners exclusively with RealTime Gaming, a leading provider of downloadable casino content. If you prefer to play from home on a Mac or Windows computer, you have two options: install the downloadable client or use the browser-based platform for instant access through Google Chrome, Mozilla Firefox, Opera, or Internet Explorer.
Mobile players are also catered for via a downloadable Android app. A step-by-step guide makes the installation process straightforward. If you use an iOS device or prefer not to use storage space, the in-browser app is your best option, offering an experience that closely mirrors the desktop version.
Creating an account on the mobile site is simple; the Sign-Up button appears above the fold. You may be prompted to rotate your device on loading.
Players can easily view promotions, read messages, contact support, and monitor their balance, which is displayed on the homepage. To top up, tap Cashier in the upper-right corner. The main menu there also provides quick access to the Terms and Conditions, Lobby Tutorial, promotions, and your comp-point balance.
Casino Games
Sun Palace Casino offers a variety of games, including slots, video poker, jackpot titles, table games, and specialty games. Unfortunately, there are no live-dealer games, which may be a drawback for some players, and the overall library is smaller than that of many competing sites. However, it still delivers plenty of entertainment.
Play Over 200 Exciting Casino Games
Slots
RealTime Gaming has extensive experience in providing casino content. Some players believe the studio lags behind certain rivals, but RTG is best known for its feature-rich slots, which deliver exciting gameplay.
Sun Palace offers a solid selection of slots, and players can sort titles by reel count, bonus rounds, or floating symbols. The five-reel slots category is the largest, featuring rich gameplay and appealing animations. Popular titles include Asgard, Eternal Love, Lucha Libre, Bubble Bubble, Secret Jungle, and Stardust. These are just a few examples, so be sure to explore the full list.
Classic slot fans have fewer options, but games like The Three Stooges II, Scuba Fishing, 7s and Stripes, Jumping Beans, and Double Ya Luck may appeal. While their graphics are simpler, they still offer solid winning potential.
Table Games
The table-games category could use more variety; currently, only a handful of classics are available. On the plus side, the blackjack and roulette options should satisfy most players.
Blackjack fans have several variants. Players who prefer classic rules may enjoy European Blackjack, while Pontoon, Super 21, Suit ‘Em Up Blackjack, Match Play 21, and Blackjack + Perfect Pairs provide more complex betting options. Table limits are budget-friendly, starting at $1 and usually topping out at $250.
Baccarat fans have only one variant. Poker enthusiasts can choose from Pai Gow Poker, Tri Card Poker, Caribbean Stud Poker, and Caribbean Hold’em Poker.
Video Poker
Although many online casinos offer video poker, some players avoid these games because of their simple graphics. Sun Palace offers a solid selection of engaging variants, and players can sort the lobby by the number of hands available per game.
Because video poker can offer a high player edge, always check the pay table before you play. Beginners might start with straightforward variants like Jacks or Better and Deuces Wild. A full-pay version of Jacks or Better is also available.
Other options include Aces and Eights, All American Poker, Joker Poker, Sevens Wild, Loose Deuces, Double Bonus Poker, and Double Jackpot Poker. If you like multi-hand action, you can play 3, 10, 52, or even 100 hands at once.
Jackpot Games
Players looking for added excitement should visit the jackpot section. Several games feature prizes that can reach six figures. Jackpots accumulate quickly because they are linked across all RTG-powered casinos.
In addition to slots, the jackpot section includes several table games with progressive prizes. If you prefer table games, Caribbean Hold’em Poker and Caribbean Stud Poker are available. The choice is limited, but it can still add variety to your betting session. Currently, the largest jackpot is found in Aztec’s Millions. Landing five Aztec’s Millions symbols on a payline triggers the top prize.
Spirit of the Inca and Megasaur offer smaller, yet still attractive, jackpots.
Specialty Games
The Specialty Games section is small but still noteworthy. Here you will find the scratchcard Treasure Tree, a fun break from the classics. Keno and Craps are also available if you want something different.
You can further diversify your sessions with Fish Catch and Banana Jones.
Licensing and Regulations
Providing fair and accurate results is a top priority for the operator. The company uses a Random Number Generator to ensure fair and random outcomes. Sun Palace is CDS certified, further verifying the randomness and reliability of its games.
Sun Palace Casino operates under a license from Panama. Keep in mind that this jurisdiction is known for relatively lax regulations, so exercise due diligence.
The company also takes steps to prevent underage gambling. Players under 18, or below the legal age in their jurisdiction, are not permitted to join. Always review the list of restricted territories before opening an account.
Customer Support
You may occasionally encounter issues while playing at Sun Palace Casino. The company has addressed this by providing customer support around the clock. For questions about deposits, withdrawals, or bonuses, consult the FAQ page of the casino.
In urgent cases, the fastest way to get assistance is via live chat. However, each live-chat session requires you to enter your name, email, username, reason for contact, and select Sun Palace from the operator’s list, which can be tedious.
You can also call the toll-free numbers for prompt assistance or email your inquiries to support@sunpalace.com.
Conclusion
Sun Palace Casino is a solid destination for anyone interested in RealTime Gaming’s most popular games. Although the game library is not the largest, it still covers everything from slots to specialty titles. Generous bonuses and promotions are among the casino’s strongest points.
The cashier needs improvement, as the range of payment methods is limited, and minimum withdrawal limits are unreasonably high. Customer support could also be enhanced, as we experienced several issues when contacting the team.


