Pronto Casino Review

Currently, Pronto Casino does not offer any welcome bonuses or promotions. That said, the casino is not dead set against promotions. It currently has two active promotions: a weekend event and jackpots from Red Tiger Studio.

The Weekend Wilds promotion is a deposit bonus of 25% up to 250 EUR that is only available to customers who have created an account. It applies only to deposits made during the promotion period (Friday-Sunday) and is subject to a 35x deposit-and-bonus wagering requirement. The Weekend Wilds promotion is not available to players from Sweden. Another point to keep in mind is that bonus amounts must be used within 7 days or they will be forfeited.

All players have the chance to win an hourly, daily, or progressive jackpot from the provider Red Tiger. All you need to do is play a Red Tiger title for the chance to win up to 15,000 EUR.

Pronto Casino is a modern online casino that breaks tradition by allowing customers to play for real money without an account. Staying at the forefront of the best design practices is also a priority for the Pronto team. The website and hosted games were built using HTML5 to ensure compatibility with various operating systems and devices.

The clean and simple lobby design makes navigating the website a smooth and easy experience. The menu lets you browse the various categories effortlessly, and the search bar allows you to find specific titles as well as filter by provider.

It would be nice to have additional filtering options, such as volatility, reels (3×3, 5×3, etc), to make the selection process even more user-friendly, but the customer experience does not suffer greatly from their absence.

You may have noticed that the number of software providers is lower than usual. Pronto Casino does not work with as many studios as other online casinos; instead, it provides a curated gambling experience. Each of the providers listed is well-known in the industry; they all have reputations for crafting high-quality games that are fun and rewarding.

With top-name providers, such as Play ‘N Go and Yggdrasil, come top-quality titles with superb graphics, engaging features, and rewarding gameplay. Pronto Casino’s catalog includes titles from the popular Rich Wilde series, the Wild Blood series, the Valley of the Gods series, and many more.

The catalog may be on the smaller side, but as the games are provided by industry-leading studios, you’ll never be bored. Whether you are looking for the latest slots, table games, or live tables, Pronto Casino has you covered.

If Pronto Casino already sounds appealing, you can play the free and real-money versions of the games without registering an account. The website supports four languages: English, Finnish, Swedish, and Suomi.

The FAQ page includes a section we love to see: deposit and withdrawal information. It is always a good sign when this information is easy to find; it shows that the casino operates in good faith and with transparency.

Pronto Casino is an oddity because it works with only one payment service for both deposits and withdrawals: Trustly. This e-wallet service is supervised by the Swedish Financial Supervisory Authority and holds a European Payment Services Provider license. It allows customers to deposit or withdraw money from their Pronto Casino balance immediately, although there may be a processing period when transferring funds from Trustly to your bank account.

The minimum deposit requirement is surprisingly low, set at just 5 EUR with only cumulative deposits exceeding 2,000 EUR requiring an additional verification process. Withdrawals are another matter; you can withdraw up to 5,000 EUR per week or 20,000 EUR per month. Be aware that withdrawals of 5,000 EUR or more also require you to complete a verification procedure.

Although the casino does not apply any fees to deposits or withdrawals, it reserves the right to charge non-account holders an administrative fee for withdrawals that are equal to, or greater than, the deposited amount.

Like many others, Pronto Casino will collect an administrative fee for accounts that are inactive. The casino defines inactive accounts as those that have seen no activity (logins, deposits, withdrawals, etc.) for more than 12 months. In the 13th month, the casino will apply a monthly charge of 5 EUR. Account holders are informed 30 days before the first charge is applied so that the account can be reclaimed. However, it is possible to reclaim an inactive account within the first three months and have all inactive fees refunded. To do this, you should log in, contact the support team, and provide a valid reason as to why you couldn’t access the account.

If you find yourself spending more than you should, developing an addiction, or noticing that your time on the casino is interfering with everyday life, Pronto Casino has tools and procedures in place to help. The support team can put limits in place to restrict your spending, winnings, and losses.

To date, Pronto Casino does not have a standalone app; however, the website was built to be mobile-friendly.

The lobby, game pages, and games are all fully optimized for mobile devices, tablets, and desktop setups. The casino loads seamlessly in the browsers of all major operating systems, mirroring the desktop version. The lobby and game pages are responsive and load quickly with a strong internet connection; navigation is as simple as tapping the page you wish to visit.

Pronto Casino’s mobile site uses the same game categories as the desktop version, so you can still easily find your favorite titles. Most of the games open in fullscreen mode automatically, so you don’t need to fumble around looking for tiny buttons or options.

A great feature is that you can still play for free or for real money without registering an account when using a mobile device. The full catalog is available for mobile users to enjoy. This includes slots, table games, and the live casino!

Thanks to its lightweight design, optimized pages, and being built with HTML5, Pronto Casino does not suffer any disadvantages from not offering a standalone app. The mobile lobby is just as smooth and easy to use as the desktop version.

Pronto Casino is owned and operated by PremierGaming Limited. Although it is still relatively new to the scene, it has developed a trusted and recognized standing in the community.

Headquartered in Malta, PremierGaming Limited is licensed to operate under the Malta Gaming Authority. The privacy policy clearly states the information that is collected about you, how it is used, and who it is shared with.

Pronto Casino also has an entire section of the website dedicated to responsible gambling, how to recognize the signs of gambling addiction, and a host of tools and procedures that can be used to help you.

The restricted countries list is not as extensive as those of other online casinos; it includes:
Afghanistan, Algeria, Angola, Bahrain, Belgium, Bulgaria, China, Cuba, Denmark, Eritrea, Estonia, Ethiopia, France, Hong Kong, Indonesia, Iran, Iraq, Ireland, Italy, Kuwait, Libya, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, North Korea, Oman, Pakistan, Portugal, Qatar, Rwanda, Saudi Arabia, Sudan, Somalia, South Sudan, Singapore, Spain, Syria, Turkey, Tunisia, UAE, Yemen, United Kingdom, United States and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, North Mariana Islands, Puerto Rico and the Virgin Islands, Yemen.

There are two main ways to contact the support team at Pronto Casino: Live Chat and email.

Despite not being available 24/7, we found that the live chat is answered quickly. The customer support team is knowledgeable, polite, and eager to help or answer questions. Live chat is only available from 10:00 AM to 00:00 CET, Monday-Friday, and from 10:00 AM to 11:00 PM CET on Saturday and Sunday.

We recommend emailing the support team for more in-depth issues you may face, and for requesting account limits or self-exclusion. This allows you to have written confirmation of anything agreed as well as an email thread that can be easily referenced.