Hallmark Casino Review

Established back in 2006, Hallmark Casino is operated by the Costa Rica-based company Total Software Solutions SRL, which works under a license granted by the Government of Curacao. The mere fact that Hallmark has remained on the market for so long in the highly competitive field of online gambling means the platform deserves our attention.

The casino enables newcomers to have a rewarding start via a multi-step welcome offer, which covers the first four deposits to their virtual account balance. Hallmark Casino provides a solid selection of promotional offers, both permanent and short-term. There are payment method specials, game specials, Happy Hours, and, last but not least, a VIP Program.

As regards the online casino’s interface, it has been developed with players’ convenience in mind. Even if you are completely new to online casinos, you will easily get through the registration, deposit, and wagering procedures. Games are properly sorted according to their type or provider, and there are separate sections for the newest titles and promotions. Except for live dealer games, which are missing from this gaming platform, casino aficionados can find all other usual favorites: slot games and multiple variations of blackjack, roulette, poker, baccarat, and keno.

Although it does not have a downloadable mobile application, Hallmark Casino is fully optimized for mobile use, providing the flexibility and variety modern players seek.

Bonuses and Promotions

Hallmark Casino welcomes its newly registered players not with a single sign-up bonus but with an enticing starter pack. It lets casino enthusiasts begin their online experience with a $100 Free Chip on any offered game and also gives them the chance to multiply their initial deposit with a 250% bonus. In our view, this is a genuine welcome promotion that can lead to a lucrative start without unrealistic terms and conditions.

Those who wish to benefit from the 250% sign-up bonus of up to $1,300 must keep in mind that the minimum eligible deposit is $35. Furthermore, the promotion is intended for credit card users only. After the qualifying deposit has been made, players must purchase credits and enter the WIN250 code in the PROMO box of the cashier section.

The description of this bonus does not indicate any specific wagering requirements, which means the applicable ones are those for all deposit bonuses, namely: 20x for slots and 50x for All-Allowed table games and video poker. It should be borne in mind that the maximum you can withdraw in relation to any deposit bonus is 10x the value of the deposit amount. Casino enthusiasts are allowed to play any title on the website, but Baccarat, Craps, Roulette, and Pai Gow Poker won’t count toward the rollover requirements.

You think we are done with the benefits of becoming a new Hallmark user? Well, that’s far from the case. The casino also lets new players qualify for a sign-up bonus package totaling up to 1,300%, which covers the first four deposits. Here is how you can take advantage of this attention-worthy deal. First, the minimum amount never changes: it is $35 for the first, second, third, and fourth deposits. However, the bonus percentage increases with every step, and so does the sum you can potentially win. The bonus package is as follows:

• 250% on the 1st deposit with a WIN250 promo code
• 300% on the 2nd deposit with a WIN300 promo code
• 350% on the 3rd deposit with a WIN350 promo code
• 400% on the 4th deposit with a WIN400 promo code

Judging by the diverse promotional offers, one can conclude that the online casino caters to all its customers. Players who prefer not to make credit card transactions need not feel underprivileged, since the platform features promotional offers customized for accounts funded via Bitcoin, Amex, and Mastercard. Take a look at the table below to get a general idea of what to expect.

Next, let us look at another special offer players can enjoy. The so-called Happy Hours promotion awards players a 400% deposit bonus accompanied by a $100 Free Chip. These Happy Hours last quite a while, as you can participate in the promotion from Sunday through Tuesday. Use codes JOY400 and JOY100, with the minimum qualifying deposit being $35. Wagering requirements and exceptions are the same as those applicable to the welcome offer discussed above.

Hallmark Casino has some general bonus terms that remain in force no matter what type of promotion you are currently engaged in. No bonus or promotional offer can be combined with another, and each can be activated only once per player, household or email address, credit card number, and location where computers are shared. Hallmark bonuses are not cashable. This means that if a player receives a bonus of $110.00 and later requests a cash-out of $500, the amount accessible is $390. It is not permitted to initiate a withdrawal totaling less than the awarded bonus.

Everybody likes to feel special, and casino enthusiasts make no exception. Hallmark Casino’s long-term experience has taught the team how things work in the industry, which is why they have created a VIP Program to show their gratitude to the platform’s most loyal patrons. By advancing to each subsequent level, players gain access to enticing treats like customized bonuses, welcome chips, higher table limits, insurance benefits, personal VIP support, and more. Hallmark Casino has five levels: Bronze, Silver, Gold, Platinum, and Rhodium, each with a different deposit threshold.

Software Providers

One of the first things avid casino players check when they come across a new gambling site is the lineup of software developers behind its titles. Unlike many other online casinos that strive to include as many providers as possible in their gaming portfolios, Hallmark Casino has focused on only five companies: DragonGaming, Betsoft, Rival, Saucify, and Altira.

The gaming suite of Hallmark Casino features an intuitive interface that enables gambling enthusiasts to easily find a game to play. There is a separate section for each of the software providers and also the following categories: Most Trending, All Slots, New Games, Table Games, and Latest Promos. So, if you are a fan of a particular developer or prefer playing roulette, for example, just go to the relevant section of the website and start having fun.

A significant number of the titles available on this platform have been developed by Saucify, a software provider known for its high-quality table games and slots. The company was originally established as BetOnSoft but rebranded in 2014 to adopt a name that better reflects its innovative approach. Saucify’s games feature top-notch graphics and animations accompanied by various bonus features that increase players’ chances of winning. Those who visit the Hallmark Casino website can pick any of the more than 120 Saucify titles, including Atlantic City Blackjack, European Blackjack, Single Deck Blackjack, and Vegas Strip Blackjack, each available in regular and elite versions.

Betsoft has more than 20 years of experience and is among the most respected software companies in the iGaming field. The provider not only offers entertaining slots and table games with premium graphics but also stays at the forefront by implementing innovative solutions in its portfolio. The latest one was announced on January 31, 2022: an in-game promotional tool called “Take the Prize.” It promises to make every gaming experience even more gripping through a random fortune wheel that brings cash prizes or bonuses without interrupting play. Currently, Hallmark Casino offers almost 140 Betsoft titles.

Another prominent name in the iGaming industry is Rival, a company founded in 2006 that quickly grew in both fan base and number of games. The company mainly focuses on creating video slots distinguished by their interesting storylines. Hallmark Casino’s gaming library is also complemented by fascinating titles developed by DragonGaming and Altira Games, with each software developer contributing to an entertaining online casino experience.

Banking

A common feature of cashier sections at online casino sites that are primarily focused on the US market is that they enable cryptocurrency transactions but offer few other payment methods. Hallmark Casino makes no exception in this regard.

Players with registered Hallmark accounts can make deposits via their Bitcoin wallets, QB Direct, as well as credit or debit cards (Visa, Mastercard, and AMEX). As you see, it is not the most plentiful selection of banking solutions, especially compared to European bookmakers, but at least it includes only reputable payment brands. Probably the most interesting option is QB Direct. In essence, this platform enables online casino players to make cryptocurrency deposits without actually possessing any crypto. How is this possible? The service provider performs the legwork needed to convert dollars to crypto before US casino patrons fund their accounts.

Transaction limits are flexible, but in general you can deposit as little as $30, while no maximum limit is specified. For users who are not familiar with any of the available deposit methods, the casino has published short instructions describing each step. What is more, Hallmark Casino recommends Bread Wallet, Mycelium, and Electrum as platforms particularly suitable for opening a new Bitcoin wallet. There is a Special Bitcoin Bonus that can be requested after calling customer support at +1-888-480-7999.

If you prefer funding your casino balance through a credit card, be prepared to provide the following documents:

• a copy of a completed Credit Card Authorization Form
• a copy of an ID card, passport, or driver’s license
• a copy of a utility bill for address verification
• a front and back copy of the relevant credit card

Hallmark Casino allows its patrons to cash out their winnings via Bitcoin, BankWire, and BankChecks. Of these, the most advantageous seems to be Bitcoin, since its use is not banned in any state and it comes with no transaction fee. Bitcoin withdrawals can be between $50 and $1,000. As with the other methods, Hallmark Casino performs payout processing and approval, which can take up to six business days.

Online casino players who are located in states other than Washington and Maryland can also use BankWire and BankChecks, both of which have a $40 transaction fee. The minimum threshold here is much higher: $500 for wire transfers and $200 for payouts via checks. The latter are sent only by courier and cannot be delivered to P.O. boxes.

It is reasonable to plan your casino experience in advance and not rely on everyday payouts, since players are allowed to execute only one withdrawal per week at amounts not exceeding $1,000. Hallmark Casino customers can enjoy higher maximum limits only after becoming members of the VIP Winner Circle.

Get $100 No Deposit Welcome Bonus

Mobile Casino

At the time of writing this review, the operator of Hallmark Casino has not released a dedicated mobile application, and there are no indications that the company has such plans in the future. This does not mean that on-the-go players are forgotten. On the contrary, the online casino platform is designed so that it can be used in a hassle-free manner whether you are on a desktop computer, tablet, or smartphone.

Hallmark has created a website with an intuitive interface that enables smooth browsing through the different game categories and user sections. It is great that the gambling platform automatically adapts to the size of your screen without losing any functionality. The mobile version of the main casino site loads quickly on any modern handheld device, and as long as you have a strong Internet connection, you will have no technical issues while wagering on your favorite slot or table game.

As regards the games casino enthusiasts can enjoy when using the in-browser app, their availability depends on the software company. All titles provided by Altira Games, Dragon Gaming, and Saucify Games are accessible through the mobile version of the casino site. There are slight differences concerning the other two iGaming providers. Currently, mobile players can wager on 85 out of 90 Rival Games titles and 114 out of 139 Betsoft titles. There are no shortages in terms of the available payment methods, promotions, and channels for reaching customer support.

Casino Games

A key element when deciding whether to set up an account with a certain online casino is the variety of games it provides. Although Hallmark Casino has focused on only five software companies, this does not lead to any significant shortcomings. Players can have fun with multiple games in the Slots, Blackjack, Roulette, Poker, Baccarat, and Keno subsections.

If you feel lost in the sea of options, you can sort the titles according to their provider or type, and you can also use the search function to find a particular game.

Play Over 400 Exciting Casino Games

Slots

Slots are among the most popular and long-standing options in any brick-and-mortar or online casino. The possibilities for their customization are practically infinite, which is why they continually attract software developers. The competition, in turn, leads to the introduction of new bonus features and high-tech graphics that aim to keep players’ attention.

We will not surprise anyone by saying that the prevailing number of titles – over 200 – on the Hallmark Casino website is in the slots category. The casino operator has taken care to gather, though not innumerable, a solid selection of themed slots. From classic fruit machines to movie- and music-inspired titles, you can find them all here. What is more, most slots are packed with enticing bonus options, free spins, special symbols, and other innovative features.

If you love exotic destinations, you can try your luck with Wilderness Wins, Empire of Riches, Cleopatra’s Fortune, Safari Stampede, Dim Sum Prize, Caishen’s Arrival, Bamboo Rush, and others. No matter how much time goes by or what innovations are introduced, fruit-themed slots will always have a place in online casinos’ portfolios. If players want to sweeten their gambling experience on the Hallmark platform, they can try Fruit Bat Crazy, Sugarpop Double Dipped, Fruity Feast, Fruit Zen, Fruit Splash, and more.

Table Games

By saying the Hallmark Casino games library is predominantly inhabited by slot titles, we do not mean that fans of table games and card classics will be disappointed. With more than 50 options in the category, they have a pretty good selection. Roulette, poker, blackjack – each with several versions – and a couple of baccarat titles enable casino players to spend plenty of time enjoying their favorite pastime.

The blackjack category is the richest, currently comprising 20 titles mainly provided by Saucify and Betsoft. Hallmark Casino features classic versions such as Atlantic City Blackjack, American Blackjack, and European Blackjack. The selection also includes Super 7 Blackjack, Vegas Strip Blackjack, Diamond Spin Blackjack, and other options.

Roulette, one of the most interesting and ever-popular casino games, has found its home at Hallmark Casino. Players who prefer its single-zero variation can try one of the European Roulette versions, which come with different minimum and maximum bets as well as options for additional wheel spins. Apart from the other classic version – the American – you can also try Zoom Roulette and Common Draw Roulette.

If you like table games but today is not your roulette or blackjack day, you can go for 3 Card Rummy, Red Dog, Draw High Low, Baccarat, or Keno and try something new.

Video Poker

Hallmark Casino’s gaming library proves that online casino platforms do not need thousands of titles to meet the preferences of different types of players. We already told you about the opportunities in the slots and blackjack and roulette categories. Unlike some other online casinos that include just a few video poker titles, Hallmark has paid due attention to this category, a fact that can only delight its customers.

It seems that this is Altira Games’ territory, since the developer has provided many titles, including Jacks or Better, Bonus Poker, Double Bonus Poker, Triple Double Poker, Deuces Wild, and more. In Bonus Poker, four-of-a-kind pays more for aces, twos, threes, and fours. As regards Triple Double Bonus Poker, it features four-of-a-kind kickers that pay as much as a Royal Flush.

Those who love video poker but wish to diversify their experience can try the Joker Poker variation offered by both Altira and DragonGaming. Jokers are added to the deck, playing the role of wilds that can replace any card and form a winning hand.

Jackpot Games

Considering that most gambling enthusiasts look for jackpot games when they come across a new online casino, it is quite strange that Hallmark does not have such a section. The platform does feature some jackpot slots, and it would be beneficial for the casino to put them at the forefront.

A representative of our team contacted customer support with the aim of finding the relevant titles more quickly. The reply was very fast and polite but not that useful, as we were directed to the casino’s search function. We decided to take matters into our own hands, took a close look at the games, and here is what we found.

It is noteworthy that most slot games offered on the Hallmark Casino platform come with non-progressive jackpots. Although they do not grow, these jackpots can be very lucrative. If luck is on your side while playing Quest To The West Slot, for example, you can win up to €100,840. Not bad, isn’t it?

Live Casino

If we have to point out one drawback of the Hallmark Casino website, it would definitely be the lack of live dealer games. We have no information whether this is due to legislation restricting online gambling in the United States, but it certainly results in a smaller customer base. If the authentic casino atmosphere is not a top priority for you, you can try any of the more than 260 available games, including slots, roulette, blackjack, poker, baccarat, and others.

Licenses and Regulations

While exploring the website of Hallmark Casino to provide you with as much useful information as possible, we found that the operator is quite modest in supplying data on licenses and regulations. However, what we can safely say is that this online casino is operated by Total Software Solutions SRL, a Costa Rican company that also manages Vegas Rush Casino. Both virtual gambling sites are known to hold licenses issued by the Government of Curacao. Honestly speaking, this is not the most exacting regulatory body, but it still monitors for the provision of basic security measures, fair payout terms, and game randomness.

As per the casino’s T&C, the minimum legal age for using any of the platform’s services is 18 years, although in some regions it may be 21. The operator can request different documents for age verification and can close the relevant account if the information is insufficient. Casino enthusiasts residing in Australia, Algeria, Afghanistan, Azerbaijan, Bulgaria, Belize, Costa Rica, Curacao, Czech Republic, Finland, Hungary, Iraq, Iran, Malaysia, Myanmar, North Korea, Poland, Syria, Russia, Turkey, and Ukraine are not allowed to make account registrations or wager on any game provided on the Hallmark Casino website. Although the gambling operator uses technical measures to block unauthorized access to the platform, it is the players’ responsibility to check whether it is legal to wager via Hallmark from their current location.

To assist its registered customers in overcoming potential gambling problems, Hallmark Casino provides links to organizations such as Gamblers Anonymous, GamCare, and GamblingTherapy. Furthermore, in the Responsible Gaming section, players can find guidelines for a safe gambling experience as well as a self-test for assessing dependency. Hallmark Casino’s customer care team is always available to activate a self-exclusion (from six months to five years), different account restrictions, and deposit limits.

Customer Support

Despite the drawbacks originating from scarce licensing and regulation information, customer support is not an area in which the operator should be criticized. It seems that the team behind Hallmark Casino is well aware that online gamblers feel more comfortable knowing there is always somebody they can turn to, and has ensured around-the-clock availability of its staff.

In case of an urgent matter, the best way to reach a representative of the online casino is through the 24/7 live chat option. You can find the chat button on the right of your screen, whether you are using a desktop computer or your preferred mobile device. This communication channel is available to registered users only, so be prepared to provide your username, email address, and phone number. If you initiate a chat session during rush hour, you may have to wait a couple of minutes before being connected.

Should you experience any technical difficulties or issues related to your transactions, you can contact Hallmark Casino by dialing the toll-free number 888-480-7999. The other contact channel is email, and the addresses you can send your inquiries to are support@hallmarkassistance.com and banking@hallmarkassistance.com. As with most other gambling platforms, players can also use the contact form available in the Contact Us section of the website. This option is suitable for prospective users, since you do not have to be logged in to try it.

Conclusion

Like everything else, Hallmark Casino has both pros and cons, which we tried to cover extensively in our review. Now it is up to you to decide whether the lack of a live casino section and auditing information will discourage you from playing on the platform or whether you will give it a shot and take advantage of its excellent promotional offers. This virtual casino has assembled a very good selection of slots and table games developed by Betsoft, Saucify, DragonGaming, Rival, and Altira, most of them boasting beautiful artwork, innovative tools, and reasonable maximum prizes.

In brief, Hallmark Casino is a decent online venue for gambling enthusiasts who are looking for a new place to play their preferred slots and table games. What we would like to see in the future are more games offering progressive jackpots. Until then, look for the titles providing the highest fixed maximum payouts.