CasinoSecret Review

New registrants of CasinoSecret can redeem a nice sign-up bonus that will allow them to hit the ground running as soon as they join the constantly growing user base of the web-based casino.

Players from Germany and Austria can claim a special insurance offer and receive 50% up to €250 cashback on their first and second deposits. Additionally, every player receives 100 free spins together with the insurance offer.

On their second deposit, DACH players can take advantage of the innovative partial return on every losing spin. Even better, all cashback received during the promotion has no wagering requirements or hidden terms.

The promotional offer for other players is certainly uncommon because newly arrived players will have their initial deposit matched at 100%, with the bonus funds capped at €100. One of the best things about the new-player offer is that the bonus funds are available on all games from the casino’s gaming suite.

The sign-up package provides virtual players with a refund for the losing spins they experience. There are no restrictions on who can make use of the 50% cashback of up to €250, which is triggered after players’ second deposit. That way, each spin of the reels that does not result in a win can bring you a refund. What users of CasinoSecret might be delighted to learn is that the refund does not carry rollover requirements.

This exclusive deal might pay off really well, and gambling aficionados will have it activated after they make their second deposit at the virtual casino.

As it seems, the operator tends to reward virtual players with cash and bonus spins simply for availing themselves of the games they enjoy. As stated on the casino’s website, such special offers will be granted to players from time to time, and they will not carry rollover requirements. As is often the case with many bonuses advertised by other operators, players tend to struggle with wagering requirements, making cashing out their winnings unattainable.

There is not much secrecy about the casino’s VIP program because once players have redeemed the sign-up offer, they are already on their way to becoming part of the casino’s exclusive club. CasinoSecret’s representatives will be on the lookout for gambling enthusiasts who show the greatest allegiance. Patrons of the casino who are most persistent in their efforts should expect various cashback gifts. Once again, virtual players will be spared the hassle of dealing with any turnover requirements.

Interestingly, the automatic cashback system of Secret Casino is what makes it stand out from the crowd, as most virtual casinos tend to provide their users with deposit matches or similar perks.

Although keeping patrons happy and satisfied is not an easy feat, CasinoSecret seems to manage it well. The company has worked in conjunction with nearly 30 software providers to ensure that virtual players have ample gaming solutions to pick from whenever they decide to wager at the casino.

Gambling enthusiasts need not worry about the type of device they plan on using to access the online casino, as its entire gaming suite is available straight from the browser. That way, the operator has managed to live up to the high expectations of both desktop and mobile users.

The games provided by suppliers like Microgaming, Play’n GO, NetEnt, Big Time Gaming, Yggdrasil, and Thunderkick are likely to make many gambling enthusiasts gravitate toward the web-based casino. The track record of these companies goes to show why the operator has entrusted them, as they are known for thrilling and rewarding games.

Speaking of quality casino content, the live-dealer selection of games CasinoSecret hosts is designed by Evolution Gaming, which promises an action-packed and authentic experience for players who get a real kick out of such games.

The operator has taken great care to make sure the gaming suite has something for everyone, whether they prefer table games, slots, video poker, or jackpot games. That is why Secret Casino has also collaborated with ELK Studios, Wazdan, Gamomat, Fugaso, Red Rake, Betsoft, NextGen, WMS, 1×2 Gaming, and Scientific Games, among others.

The operator has certainly put great effort into the online casino in an attempt to make it an alluring option for gambling enthusiasts. Judging from the layout of the online casino, the company is not only seeking to ensure an excellent gambling experience for its users but also to make sure they will not have a hard time during their stay.

What poses a great advantage is the manner in which everything at the virtual casino is set up. The filters and the search bar allow patrons of Secret Casino to find the games they are looking for in a matter of moments. The games from the casino’s suite are conveniently divided into several categories based on their type, making players’ search for preferred titles smooth sailing.

Of course, before you get down to playing all the games that pique your interest, you should be sure that the funds in your balance are sufficient. Interestingly enough, the banking page of an online casino can spoil the fun the site would otherwise bring, and Secret Casino is well aware of this.

Currently, there is a limited number of deposit and withdrawal options, which we ascribe to the operator’s lack of long-standing experience. The banking solutions virtual players can rely on when they wish to add funds to their account include Mastercard- and Visa-branded credit and debit cards, Klarna, Sofort Banking, ecoPayz, and the prepaid paysafecard.

The payment processor gambling aficionados opt for makes no difference when the minimum deposit amount is concerned, as deposits through all of the above-mentioned banking solutions start at €10. The same cannot be said about the ceiling on deposits, as card payments have a maximum of €2,500. Players looking to funnel larger sums into their bankroll should consider using ecoPayz, as deposits via the digital wallet are capped at €5,000.

The last three options patrons of the casino have are to boost their balance through Klarna, Sofort Banking, or paysafecard. All these methods allow a maximum deposit of €1,000. At Secret Casino, deposits are processed right away, and this applies to all payment methods discussed. What is more, when topping up your account, extra fees will not be incurred by the operator. Having said that, we recommend that players look into any fees that might be applied by their chosen payment processor.

It is only natural that the banking solutions available for cashouts are even more limited than the deposit methods. Users of Secret Casino can request a withdrawal of their winnings only through ecoPayz, bank transfers, Visa, and Mastercard.

When the processing time of cashouts is concerned, gambling enthusiasts should brace themselves to wait a bit longer to get their profit. The swiftest of the aforementioned withdrawal methods is ecoPayz, as cashouts via it can take a maximum of 24 hours. Opting for a withdrawal via Mastercard or Visa means that processing times range between 2 and 5 business days. Finally, those who request a cashout via bank transfer might end up waiting for a maximum of 3 business days to have their winnings credited.

It should also be noted that the casino’s representatives might need up to 48 hours to review your cashout request before your funds are released.

The minimum withdrawal amount of €20 applies to all supported payment processors, while this is not exactly true for the ceiling on cashouts, as the limits vary across the different methods. Visa and Mastercard support cashouts of a maximum of €2,500, while ecoPayz does not allow transfers of sums larger than €5,000. As is often the case at most other casinos, bank transfers have the highest limit, as virtual players may retrieve up to €10,000 per transaction.

Secret Casino accepts deposits and withdrawals only in EUR, USD, and AUD.

Gambling aficionados who dislike the idea of staying home whenever they wish to gamble will be in luck if they give CasinoSecret a chance, as the online casino is geared toward the needs of desktop and mobile users alike. Tablets and smartphones allow players to enjoy various engaging games in an unparalleled way, making your gambling adventures even more fun-filled.

Thanks to the mobile-optimized website of the virtual casino, gambling enthusiasts are not required to browse the App Store or Google Play to look for downloadable apps. Instead, they just need to open Secret Casino’s website in the browser of their iOS- or Android-powered tablet or smartphone. The browser-based app performs particularly well when it comes to providing superb entertainment to owners of handheld devices, indicating that the absence of dedicated apps is hardly an issue.

That way, virtual players will have the chance to revel in a profusion of graphically impressive games regardless of the time or their location. Although the majority of these are slots, users of the mobile casino can also browse table games, live games, and various titles that come with constantly boosting prize pots.

Thanks to the clean and clutter-free design of the mobile casino, virtual players will be able to explore it without running into major issues. In practice, its layout is nearly identical to what players see when using Secret Casino on a desktop device, and the dominant colors remain baby blue and white.

The mobile casino supports only a handful of languages, including German, English, and Japanese. Those who would like to alter the language can do so at the bottom of the home page or through the main menu button.

Just like most other mobile casinos, CasinoSecret also advertises its most alluring promotional offers through banners found straight on its home page. Gambling aficionados can read about the tournaments they can join and the cashback offers they can benefit from by exploring the sub-categories revealed when they tap the button in the upper left corner of their touchscreen device.

Virtual players can apply several filters to change the way they view the gaming suite of the mobile casino. Patrons can sort the games by vendor, type, or alphabetically. What is more, they will be only a few taps away from their favorite titles if they take advantage of the search feature.

Thankfully, owners of Android- or iOS-powered devices can choose between playing with demo credits and real money.

Some of the most engaging games mobile players can access include Gonzo’s Quest, Neon City, The Final Countdown, Ramses Book, Yeti, Age of Asgard, Power of the Gods, and Bonnie and Clyde, among others.

Before you gamble over your desktop or touchscreen device, you should always verify the legitimacy and dependability of the operator behind your chosen gaming website. The online casino is managed and maintained by CasinoSecret Ltd, and what speaks volumes about the company’s reliability is that it does not conceal any information about its license. The trustworthiness of CasinoSecret is backed up by the license it has earned from the Maltese Gaming Authority.

The randomness of the outcomes of the games showcased at the online casino is ensured through a Random Number Generator. When players’ safety and privacy are concerned, this is not a worrisome problem, as all personal and banking data they hand over to the operator are digitally encrypted through SSL protocols.

There are a number of restricted countries and territories at CasinoSecret, including the United States, Turkey, France, Belgium, Denmark, Italy, Spain, Israel, Gibraltar, Poland, and the UK, among others.

Apparently, the operator understands how important customer service is. Should the circumstances call for personalized assistance, you can always contact the support hosts through the live chat facility. The period within which the agents strive to respond to players’ questions is pleasantly short, which is great news when the matter is urgent.

Unfortunately, gambling enthusiasts in dire need of assistance cannot get help over the phone, which some prospective customers might see as an omission.

Still, this does not mean the support service the casino provides is inferior, as players can send their questions via email at support@casinosecret.com as well. At CasinoSecret, support is available in English, German, and Japanese.