Cheeky Riches Casino Review

As soon as we loaded Cheeky Riches’ promo page, we were amazed by the sheer number of incentives the operator offers. There are plenty of free spins to be claimed alongside a standard VIP program with exclusive perks for the most loyal members.

But first things first: the operator greets new customers with an enticing welcome package that includes up to $500 in bonus funds and 200 free spins. These are distributed across players’ first five deposits as follows:

• A 200% bonus of up to $100 on the first deposit
• 100 free spins on NetEnt’s Starburst with the second deposit
• A 50% bonus of up to $300 on the third deposit
• 100 additional free spins on the fourth deposit
• A 100% bonus of up to $100 on the fifth deposit

Eligible customers must load at least $25 into their accounts for each of the five deposit-related bonuses. Cheeky Riches instantly credits these free spins or bonus funds, but as usual, there are terms and conditions.

The free spins can be used only on NetEnt’s 10-line slot Starburst, and each round has a value of $0.10. In other words, you cannot wager more than $0.01 per active payline. If you do, the casino may void the bonus for violating its terms.

The bonus rounds activate as soon as you launch the eligible slot and must be used within 7 days before they expire. Winnings generated during the spins are first added to your bonus balance. You can convert them into withdrawable cash by meeting the 40x wagering requirement.

The same applies to the deposit-match bonuses, which are also subject to 40x wagering on the bonus plus deposit amount. For example, if you deposit the minimum of $25, you will have a total of $50 to play with and must wager $2,000 ($50 x 40) before your bonus and its associated winnings become withdrawable cash.

We were slightly disappointed by the restrictions on cashouts associated with these deposit-match bonuses. Players can withdraw no more than 4x the initial bonus amount, while any excess is voided once wagering is complete.

Wagering must be cleared within 24 hours while your match bonus is still valid. There is a long list of restricted games you cannot play while a bonus is active, so keep this in mind. Some of the excluded titles are Dracula, James Dean, The Pig Wizard, Hi-Lo Blackjack, European Roulette, The Invisible Man, Cats, Thunderstruck II, Siberian Storm, Cleopatra, Top Cat, American Roulette, Oasis Poker, Gorilla Go Wild, Pontoon, Planet of the Apes, and Paws of Fury.

Players can unlock only one bonus at a time; it is impossible to have multiple active offers on the same Cheeky Riches account. While browsing the website’s general terms, we came across another condition worth mentioning.

As you may know, Nektan operates several other gambling brands, including Spin Princess, The Gold Lounge, and Crazy Wilds. It turns out those who hold accounts at multiple websites within the Nektan network can claim no more than three welcome bonuses within a one-month period.

However, there is more to Cheeky Riches than a welcome package. Returning customers are not left empty-handed. They can redeem free spins on a daily basis, and there are leaderboards with guaranteed prizes for players who achieve the highest single win on qualifying slots.

Like most gambling sites, Cheeky Riches also hosts a VIP program. Access is granted to those who have cumulative deposits of at least $2,000. The loyalty program consists of several tiers: Silver, Gold, Premier, and Elite. The rewards come in various forms, including exclusive promotions and reload bonuses, improved withdrawal timeframes, increased deposit limits, weekly loss rebates, personal account managers, and special gifts.

Cheeky Riches uses a vibrant interface with bold purple and royal gold hues. The platform makes it easy to navigate between gaming categories, but we did experience occasional lags. While user-friendly, the interface is not the most efficient.

The casino’s multi-software platform features roughly the same titles as other Nektan-operated gambling sites. The design and lobby are quite similar. More than 20 suppliers contribute, including Red Tiger Gaming, Pragmatic Play, Blueprint, Realistic Games, IGT, Yggdrasil, Scientific Games, Big Time Gaming, Eyecon, Games Co, Gamevy, Rising Entertainment, and of course, Nektan itself. The website also features a live-casino section that runs on the Evolution Gaming and NetEnt platforms.

The lobby is divided into several sections, but we feel Cheeky Riches could have done a better job with organization and categorization. The lack of a dedicated slot category was especially surprising.

Instead, players see the newest additions to the suite, the jackpots, the table games, the live tables, the instant-win games, and the titles they last played. The casino also lets you compile your own list of favorites.

Everything is flash-based and works just fine on smartphones and tablets. Most of the games are available in practice mode, although we did come across several titles that cannot be played for free.

You can further customize your experience with two filters. One shows only the titles of specific software suppliers. The second filter allows you to sift out the games on the basis of win rate. You have five parameters to choose from: frequent, very frequent, regular, big, and very big wins.

Cheeky Riches allows registered customers to make deposits and withdrawals with minimal effort via a user-friendly cashier that supports a variety of accredited payment methods. The casino works with credit and debit cards, digital wallets, and online banking processors but does not support any cryptocurrencies at the moment of writing. This partly makes sense because play from the US, where cryptocurrencies are hugely popular, is not allowed at Cheeky Riches.

Players should bear in mind that some methods are supported only locally depending on your geographical location. Trustly, for example, is available to players from the UK, Sweden, Ireland, and Germany, whereas Boku is an option for UK-based customers only.

You can top up your account via a variety of safe payment solutions including Skrill, Neteller, Mastercard, Visa, Sofort, Giropay, ecoPayz, Interac Online, MuchBetter, PayPal, Paysafecard, Zimpler, Maestro, InstaDebit, Instant Banking by Citadel, and iDebit.

The casino processes all deposits free of charge, except those made via the UK mobile-billing service Boku, where a 15% fee is deducted from the deposited amount. Deposit limits vary between payment methods, but the minimum you can transfer into your account is generally €10/$20. The maximum you can deposit in a single transaction is $/€10,000.

Boku deposits start at £15 and are limited to £30 per day. You must deposit in £5 increments with this service, which means you will have to send three separate text messages to cover the £15 minimum. It is also worth keeping in mind the casino declines mobile-billing deposits from certain mobile network operators like Virgin Mobile and Vodafone.

Withdrawals from your Cheeky Riches account are made possible via Visa, Mastercard, PayPal, Neteller, Skrill, and bank wire transfers. As far as we understand, the casino does not charge additional service fees for withdrawals, but you might end up being charged by your bank or your payment service provider.

The minimum you can cash out from your account is €20/$40. The casino’s financial department may take up to 72 hours to evaluate and approve your withdrawal request. Once the money is released from your Cheeky Riches balance, you can expect it within three to five business days. Cheeky Riches customers can open accounts in several currencies, including GBP, EUR, CAD, NZD, and SEK.

We were surprised to find that the mobile version of Cheeky Riches is more efficient and user-friendly than the desktop site. You can access the casino’s website from any iOS or Android smartphone or tablet.

Simply type the address into your browser and enable your Adobe Player so that you can load the games. No native app has been released yet, but the in-browser app does a great job of bringing quality casino entertainment to your touchscreen.

The mobile home page features a large advertisement banner, so the first thing you see when you load Cheeky Riches is its welcome package. Below, you have the Featured Slots category with some of the most popular titles on offer, including Wolf Gold, Mystery Reels Megaways, NetEnt’s classic Starburst, Action Bank, Mustang Gold, and Thor’s Lightning, among others.

The footer takes you to the promotions page, the casino’s terms, the contact page, the frequently asked questions, and the fair-play section of the website where you can check the theoretical return percentages. It also provides information about licensing and the casino’s ownership.

The mobile lobby features a search box alongside several categories of games like Player Favorites, New Games, Instant Wins, Jackpots, and Casino Games. You can browse through the entire portfolio in alphabetical order as well, or use the filters to sort the collection on the basis of providers and win rates.

Most of the mobile games can be loaded in practice-play format. Mobile users have access to the live-chat functionality should they need further information or assistance. Smartphone players can load the website in several languages, including English, German, Finnish, and Norwegian.

The bulk of the mobile library consists of slots, but several table games are also available for good measure. Smartphone and tablet users can play European Blackjack, Perfect Pairs, and European Roulette. Several slot-inspired scratchcards are also available for mobile play. Live casino games are abundant in the mobile version of Cheeky Riches as well.

Cheeky Riches holds a valid license from the Gibraltar Gambling Commission, which is largely considered one of the most respected regulators in the iGaming industry. The casino adheres to the high standards of the regulatory authority and does not shy away from publishing the payout percentages of its games.

You can find those on the Fair Play page in the casino’s footer. Table games have the highest return-to-player percentages, followed by the slot collection whose cumulative RTP stands at 95.53% for the period from July to September 2018. The games are tested externally by the accredited auditors of MNi.

The operator welcomes customers from the United Kingdom under the licensing and regulations of another stringent authority, the UK Gambling Commission. Players can open accounts at Cheeky Riches as long as they are of legal gambling age (18+).

The downside is the casino has multiple country restrictions. Real-money accounts are accepted only from the UK, Canada, Ireland, Germany, Finland, and New Zealand.

Cheeky Riches has every reason to be proud of its customer support team. The service is provided by well-trained individuals who are available via live chat. Every support representative we had the pleasure of conversing with was highly professional, extremely polite, and very helpful.

Furthermore, if a support agent is unable to provide an adequate response, they escalate the matter to a Cheeky Riches supervisor. The live chat is undoubtedly the quickest way to contact the casino’s support.

You must complete a brief form with your details before you are able to open the chat feature. We are not 100% sure the chat service is manned at all times, though. On one occasion, support appeared to be temporarily offline. Your other contact options are either to email them and expect a response within 24 hours or call them on the telephone. Assistance is provided in German and English.