Although less experienced compared to giants like Evolution Gaming, Playtech, and Microgaming, Pragmatic Play has already made waves in the world of interactive gambling. The company specializes in the provision of RNG-based casino games, with a portfolio that is mostly dominated by sophisticated video slots.
Its roster of licensees includes leading operators like William Hill, 888, Betfair, LeoVegas, BetVictor, and Paddy Power, among others. It was not until recently that Pragmatic Play stepped out of its RNG comfort zone by rolling out a dedicated live casino product in mid-2019.
Its live portfolio is a bit limited at the moment but the company will most certainly expand it with new tables in the future. The software supplier presently offers around twelve live roulette, blackjack, and baccarat tables. Although the range is not very diverse, the live games are well-presented and perform seamlessly across all devices.
Pragmatic Play’s Story and Achievements
Pragmatic Play landed on the online gambling scene in 2015 and quickly consolidated its position through hard work and genuine commitment to quality. The company is privately held and is headquartered in the Maltese resort town of Sliema, although it also has offices in Gibraltar. It staffs more than 80 employees and reported annual revenue of $2.26 million in 2017.
2Extreme Live Gaming Acquisition
When it first launched, Pragmatic Play dealt exclusively with the development and distribution of RNG-run casino games, with video slots being its main priority. The company quickly came to the realization it needs to expand its product scope to remain on par with rival software providers.
This eventually led to Pragmatic Play’s landmark acquisition of Extreme Live Gaming, a live casino solutions provider that previously belonged to the Austria-based gaming company Novomatic.
Completed in June 2018, the acquisition is considered an important step in the company’s commercial expansion, earning it integration deals with leading online gambling brands the likes of Mr Green, PlayFortuna, LeoVegas, Meridianbet, and BetVictor, among others.
Extreme Live Gaming is considered one of the most innovative providers of live dealer solutions and as such, is highly regarded by both players and gambling brands. At the time of the acquisition, Extreme’s platform featured around ten table games, streaming live roulette, baccarat, and blackjack from its London-based studio.
3Live Suite Diversification
Pragmatic Play continued to diversify its selection of live casino games in the years following Extreme Live Gaming’s acquisition. One of the latest additions to its constantly growing live portfolio came in May 2020 when Auto Roulette became part of Pragmatic’s live gaming suite.
The company also launched Live Speed Baccarat and Live Baccarat a couple of months earlier, in March of the same year. At the moment of writing, Pragmatic Play has the authorization to legally distribute its services in more than twenty regulated markets worldwide, offering its games in over thirty languages.
4Other Achievements and Awards
Pragmatic Play boasts multiple achievements and has been recognized with many awards over the years. Most of these accolades recognize the company’s achievements in the field of RNG-based games. However, this article focuses on Pragmatic Play’s live dealer offering so we chose to list the accomplishments of Extreme Live Gaming, which is now part of Pragmatic’s family.
- A nomination for Best Live Casino Supplier at the 2017 EGR B2B Awards
- A nomination in the category of Best Mobile Gaming Software at the 2017 EGR B2B Awards
- A nomination for Best Multi-Channel Supplier at the 2017 EGR B2B Awards
- A nomination for Best Live Dealer Overall Product at the 2018 Live Gaming Summit, held at Casino Barcelona. BetConstruct went home with the trophy, though.
- Extreme Live Gaming was also shortlisted in the category of Best In-Casino Streaming Live Dealer Provider at the 2018 Live Gaming Summit but lost to the giant Evolution Gaming.
Live Dealer Studio Location
Extreme Live Gaming (now branded as Pragmatic Play Live) was originally targeting the live gaming markets in Asia. However, the company eventually decided to move its offices to the United Kingdom and set up its live dealer studio in the capital, London.
After the successful completion of the acquisition we spoke about earlier, Pragmatic Play decided to undertake an overhaul of Extreme’s live tables. The company reportedly went as far as hiring former employees of live solution giants like Ezugi and Evolution Gaming for the overhaul.
Eventually, the company decided to move the studios from their London location to Romania’s capital, Bucharest. The revamped facility has the capacity to house around 43 live tables, although further expansion of the gaming floor is also possible.
The studio environment is very sophisticated as it is decorated in green and regal gold, colors that usually evoke associations with high-stake VIP gambling. The setting is lavish, yet very airy. As for the quality of the live stream, it is superb as was to be expected.
The live roulette games, in particular, use four high-end 4k cameras per table to deliver the action to players’ screens. The quality of the audio is just as good, with players being able to clearly hear everything the live dealers say.
Certificates and Regulation
Pragmatic Play is a certified software provider that services over twenty regulated markets. The company has been granted licenses by some of the world’s most recognized gambling regulators.
It operates its services in full compliance with each market’s regulatory requirements, ensuring a transparent and reliable gaming experience to its licensees’ customers. Continue reading for more information on the supplier’s permits.
2UK Gambling Commission (UKGC)
After a cumbersome application process, Pragmatic Play received the stamp of approval of the UK Gambling Commission (UKGC) on April 10, 2017. The company was issued a Remote Gambling Software Operating License, an accomplishment that is considered a major milestone in its history due to the rigid standards of the UK regulator.
3Malta Gaming Authority (MGA)
Pragmatic Play also holds a license issued by the Malta Gaming Authority (MGA). The company obtained a Class 4 MGA license in July 2019. This is the highest out of four permit classes, authorizing the supplier to distribute its gaming products in some of Europe’s biggest gaming markets.
4Spelinspektionen (the Swedish Gambling Authority)
The company’s gaming content went live on the Swedish market at the beginning of January 2019 thanks to a license granted by the local regulator Spelinspektionen (the Swedish Gambling Authority).
5Gibraltar Gambling Commission
Toward the end of November 2018, Pragmatic Play announced it has received a B2B Supplier License by the Gibraltar Gambling Commission. A permit from Gibraltar carries significant weight in the online gambling industry and was an essential step in Pragmatic’s ambitious plans for further market expansion.
Pragmatic Play extended its gaming footprint to the Danish market after receiving a certification from Denmark’s regulator Spillemyndigheden in August 2017. The company’s gaming content became available to Danish players via the locally licensed Vera & John Casino.
7Romanian National Gambling Office
The renowned software supplier was also granted authorization to offer its products in Romania under a license issued by the Romanian National Gambling Office, or ONJN, at the beginning of December 2016. The company entered the competitive Romanian market via a Class II gambling permit.
8Gaming Laboratories International (GLI)
In addition to all these licenses, Pragmatic Play holds a certification from the renowned testing agency Gaming Laboratories International (GLI). This certificate goes to show the company’s games perform on par with the industry’s standards for fairness.
Key Features of Pragmatic Play’s Live Casino Platform
Pragmatic Play Live ensures a seamless experience for all fans of live casino gaming. In full honesty, this is not surprising considering its live platform shares a similar interface and gameplay features as the Evolution Gaming live software. This is not something to frown upon, however, because Pragmatic manages to create a genuine replica that is in no way inferior to Evolution’s offering.
Pragmatic Play Live Blackjack
The live blackjack tables offered by Pragmatic Play abide by uniform rules. This makes it easier for less experienced players to jump from one table to another without consulting with the Game Help menu. The games are dealt out of a shoe with eight full decks. The dealers give players a penetration of 50% or less, so counting cards is obviously not worth it in this case.
Live Dealer Blackjack by Pragmatic Play Gameplay
Pragmatic Play Live Roulette
The Pragmatic Play Live platform can offer fans of the Devil’s Wheel around six live roulette tables. Players can change the language of the interface from the main settings menu but the available languages vary depending on the live casino. The platform is also home to several variations hosted in native languages, including Roulette Germany, Roulette Russia, and Roulette Italy. Speed and Auto Roulette are also among the options.
Live Dealer Roulette by Pragmatic Play Gameplay
Pragmatic Play Live Baccarat
Live baccarat is one of the latest launches of the Pragmatic Play platform. The renowned supplier released two new variations of the classic card game of chance in the spring of 2020. One is the classic variant while the other one is called Speed Baccarat.