True Blue Casino App

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True Blue is a gambling operator with a mission – to be the best online casino for Aussies and Kiwis. The casino is indeed friendly to players from Down Under as becomes evident from the brand name it has chosen.

And no, the operator does not pay homage to Madonna’s eponymous album with its name. In Aussie jargon, “true blue” is used in reference to someone or something that is genuine or honest.

The casino is accessible via a variety of devices, including smartphones and tablets. Mobile players can load the lobby straight in their browsers via an intuitive web app that soothes the eye with its blue and white color palette.

The first thing that strikes you when you load the app is a large promotional banner advertising True Blue’s sign-up bonus. The backdrop is theme-oriented and features foamy ocean waves crashing against a rocky coast.

Similarly to other Aussie-facing mobile casinos, True Blue runs on the software platform of RealTime Gaming. The app sticks out from the competition with a fresh layout with a more modern feel to it.

The main menu is located in the top right corner taking members to the mobile cashier, their profile information, the message center, the terms, and the contact page. The app’s lobby is home to around 114 games. The largest portion of the portfolio is made of Aussies’ favorite pokies but table games and video poker are also available, albeit in smaller numbers.

Payments are made possible with the local Neosurf solution although the casino also works with several other broadly available options. There is a VIP program based on the collection of comp points as well.

The casino runs a rather busy promotional calendar, rewarding players with daily free spins, weekly specials, and no-max cashout bonuses. Let’s see what bonuses the mobile app of True Blue has in store for newly registered customers.

True Blue Casino App Mobile Bonuses

True Blue Casino greets newcomers who register on mobile with a 200% bonus to the maximum of $2,000 in free credits. The bonus is credited upon first deposits of $30 or more with the bonus code TRUE200.

The bonus terms were unavailable on the promotions page but you can find some information in the general terms and conditions of the casino. According to them, all bonuses at True Blue Casino are subject to wagering of 30x on slots, scratchcards, bingo, and keno. Players who engage in video poker and table games must meet wagering requirements of 60x the bonus amount.

With deposit-related bonuses like this one, your withdrawal amount should exceed the cumulative value of the deposit and bonus. For example, if a player tops up their account with $100 and gets the additional $100 in bonus credits, they must request a withdrawal of over $200.

True Blue Casino also enforces restrictions on the games you play with active bonuses. Wagering on games like baccarat, craps, and roulette is not permitted while any redeemed bonuses are still in play.

Another condition you should be wary of states that bonuses at True Blue Casino are not cashable. Therefore the bonus value is removed from the balance once the player requests a withdrawal. If the requested amount is less than the bonus value, the withdrawal is canceled and returned to the player’s balance.

Mobile users who register with True Blue Casino generate comp points when they place real-money bets. Players must earn at least 1,000 points before they can convert them at a rate of 100 points for $1. The credits you get for your comp points are subject to 30x wagering for pokies, scratchcards, bingo, and keno and 60x wagering for video poker and table games.

The comps do not apply to excluded games like roulette, baccarat, and craps. To redeem them, your balance must have dropped to zero. If you have pending withdrawals into your account, you are not eligible for comp redemption. Your withdrawals must clear first. There is also a 1x maximum withdrawal limit on points-related withdrawals.

True Blue Casino App Mobile Banking

Mobile players who sign up with True Blue Casino can make deposits into their accounts easily via the intuitive mobile cashier. To access it, you must register, log in, and open the main casino lobby where you must tap the oversized green button that reads “Cashier”. Payments are conducted in AUD.

At the moment of writing this review, True Blue does not offer a very extensive list of possible deposit options but we suppose it will be expanded in the future when the casino ages. Deposits can be conducted with Mastercard, Visa, Neosurf, and Bitcoin. American Express and Discover cards are also listed as available in the cashier.

The minimum and maximum deposit limits are method-specific. Players who use cards can transfer anywhere between $15 and $4,000 to their balance. We were surprised to see the limits for deposits conducted with Bitcoin and Neosurf are significantly lower. Neosurf depositors can load $20 to $250 into their accounts while those who use the cryptocurrency must comply with a ceiling of $100.

Players looking to cash out from their True Blue balance can do so via wire transfers and checks. Withdrawal limits are $100 for the minimum and $2,500 for the weekly maximum. The casino’s financial team takes up to 7 business days to approve eligible withdrawal requests, which is a bummer. Players may be charged $40 extra when cashing out.

On a side note, there is one thing we would like True Blue Casino to improve in the future. There is no dedicated banking page where potential Aussie and Kiwi customers can find details about deposit limits, available methods, and waiting times. We believe the availability of more detailed information in this regard would be a significant advantage to prospective customers.

True Blue Casino App Mobile Games

True Blue Casino features a collection of 114 games that can be loaded straight in the browser of your mobile device. Registered customers of the casino have a choice from real-money and practice play. The entire portfolio is courtesy of supplier RealTime Gaming.

As is to be expected from a casino that targets customers from New Zealand and Australia, True Blue’s collection consists mostly of pokies, i.e. video slots. Many of the games are linked to a local progressive network, with jackpots that can drop randomly on any spin, even on a losing one.

The most appetizing prizes are awarded in slots like Cash Bandits, Cleopatra’s Gold, Count Spectacular, Eagle Shadow Fist, Fantasy Mission Force, God of Wealth, Aladdin’s Wishes, Achilles, and Caesar’s Empire. When you tap the information icon next to a slot’s thumbnail, it shows you the game’s special features, volatility, theme, and payline number.

If winning a progressive jackpot is not your goal, you can try games with fixed max prizes such as Asgard, Cubee, Enchanted Garden II, Eternal Love, Lucha Libre, Gods of Nature, Lucky 6, Pig Winner, and Panda’s Gold. Branded slots like The Big Bopper, The Three Stooges, and Richie Valens La Bamba are also listed among the mobile options.

The table games are not numerous, with smartphone users having a choice from several options only. These include Blackjack 21, Suit ‘Em Up Blackjack, Tri Card Poker, and European Roulette. The roulette variation can be found under the More Games tab.

Video poker fans are facing a more diverse selection of titles at True Blue Casino, including standouts like Deuces Wild, Double Jackpot Poker, Aces and Eights, Bonus Deuces Wild, Joker Poker, Jacks or Better, Loose Deuces, and Sevens Wild.

As for live-dealer games, these are currently unavailable in the mobile app of True Blue Casino but we hope to see them added among the options in the future.

App Security and Licensing

True Blue Casino safeguards desktop and mobile players with 256-bit SSL encryptions that are on par with the industry standard. The sensitive information customers transmit to and from their accounts is encoded, making it impossible for hackers and fraudsters to intercept it.

The casino’s website offers no information as to who regulates and licenses its operations, which we consider a disadvantage. It is difficult to establish who exactly owns and manages this gambling business. When you click the CDS icon at the bottom, it takes you to a page with information about the Curacao-based company Hastings B.V.

The About Us page states that the operator is certified by Gaming Labs International (GLI) but again, does not feature any information on previous audit results or theoretical return percentages.

We were a bit disappointed with the absence of adequate responsible gambling information and tools on the website. There is no separate page dedicated to this subject, with players lacking the option to set deposit limits for themselves manually via the cashier.

The operator claims on its About Us page that it has adopted various policies to prevent problem gambling but does not provide any additional information regarding said policies.

As for the restricted jurisdictions, True Blue Casino is aimed at players from Down Under, which is why New Zealand and Australia are the only two countries you will find in the drop-down menu during registration.

App Verdict

If you are from New Zealand or Australia and are willing to overlook the lack of licensing and ownership information, feel free to give True Blue a try. It offers a decent portfolio of pokies alongside a limited selection of table games. Its mobile app runs well on all iOS and Android devices, so you will experience no hitches compatibility-wise.